Customer Ratings & Reviews

Excellent product in terms of sound quality, features and sweat resistance. I'm not entirely sure how secure the fit would be while doing really intense workouts, but for most light to moderate activities, it stays pretty secure.

These are amazing - bought them on a recommendation from my brother and was not disappointed. Have had Beats and Bose previously - these are better

Great fit for working. The sound isn't as good as Samsung buds but battery is great!

This brand really fell off. I used to buy these earbuds about 5 years ago and now the features are not good at all. Buy a pair of JLabs for 30 bucks and ur better off! Gps on the earbuds dont work. The quality sucks and they just randomly pause and the sounds wont work. SAVE UR MONEY!

Purchased these several months ago hoping to replace my over-ear headphones, and that really didnt last. Quickly demoted these from "Potential Go-To Headphones" to "Wearing in the bath and nothing else" headphones. The fit is fine, unless you wearing them for more than 20 straight minutes, at which point they become remarkably uncomfortable to wear weather theyre wet or dry. If you clench your jaw at all, they constantly threaten to fall out of your ears, so forget chewing gum or having a snack while wearing them. This was tested with all three types of tips the earbuds came with, none of them were a great fit for very long. The bluetooth connectivity is extremely inconsistent. I've had the right earbud lose connectivity out of nowhere, forcing me to put everything on hold to spend 5 minutes resetting them to work with my phone. This happens at least twice a month, meanwhile my other bluetooth headphones only need to be reset maybe once a year. They're overpriced for what you get as far as im concerned, but now I only use them when taking a bath.

These earbuds do not cancel noise as advertised. It’s is almost impossible for callers to hear when there is environmental noise over 30 decibels. Jabra nor Best Buy allow returns/exchanges outside of 15 days which is not enough time to fully test these earbuds. Do not purchase if you want these for making calls.

Biggest issue: Will not pair with my iPod Touch. Yes, I still use an iPod touch for my long runs and work outs, because it’s lighter and more portable than my phone. I’ve used several other types of wireless headphones that work fine with said iPod touch. These phones pair, then less then a second later, disconnect. Can’t keep them connected. Firmware is updated. The main reason I bought these was for working out, but I can’t use them for working out, because they won’t pair with my iPod touch, and I don’t like to take my giant iPhone on runs. So, wasted almost 200 bucks. Otherwise, sound quality is very average. I’ve tried tweaking in the app, but the sound is not great. They’re relatively comfortable, but not earth shattering. If I could go back in time, I would not buy these. At least these are legit waterproof. I need headphones that are legit waterproof, and, unfortunately, most other headphones out there are only IPX4 rated. I will have to buy another pair if waterproof headphones, and I’m out almost 200 bucks for these.

Fit is great. Sound is great. Product is annoying. 1 star for purposely releasing a broken product. Active 65 and 75 ate much more reliable. The earbuds randomly and fairly frequently disconnect while listening to music. Annoying, but pressing play turns them back on, pressing a second time plays music again. This occurs probably 1-5x per gym session. It's more rare to not occur once, probably made it through 3 or 4 gym sessions with no random disconnect. If you randomly get one earbud not connecting, do one of two things. Press each earbud at the same time to turn them off, hold both to turn them back on. If this doesn't work, congratulations, you get to put them in the case hold both buttons down for 20 seconds, close the lid for 5 seconds and this will factory reset them. You'll need to reset up all your settings on the app. I suggest you do not disconnect the Bluetooth because it doesn't work and just becomes more frustrating. Save your time and do the reset, when you put them back in your ear it will work properly. (This occurs probably once a week, I only use these to workout (2 hours a day max up to 7 days per week).

Sound is very bad. Everyone complains when i call them they can’t understand me. Sticking with AirPods Pro.

I saw great potential with these In-ear headphones but no matter what tip I use (they come with 3 options) I can't keep them in my ears for more than a minute.

Headphones fall out when running and even chewing.

Was excited about getting these earbuds after reading a lot of reviews, but I can not get them to update with the new firmware. It simply gets held up in the app and won't go forward with the update. Even the case won't flash purple like it is supposed to. Glad I can return these for something else.

They don’t stay in my ears and the seal they create in your ears while they’re there makes it so you can hear every head movement magnified by 20x. Would not recommend.