Customer Ratings & Reviews
See more imagesJabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Gold Beige
- Model:
- 21879091
- SKU:
- 6504878
Highly rated by customers for:
Customer reviews
Rating 3.5 out of 5 stars with 109 reviews
Top Mentions
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Checking this box will move you to the filtered review section.
- Rated 3 out of 5 stars
Stop Working
AmauriD Posted
Right side stop working with 2 weeks, I returned it
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
Brand response from Jabra
Posted
Hello AmauriD - Thank you for reaching out. We are very sorry to hear that you decided to return your Jabra Enhance Plus. We wish that you would have contacted our Product Support Team before returning your Jabra Enhance Plus so that we may have looked into the challenge(s) you were facing. We hope that you will consider Jabra again in the future! We are always happy to help.
- Rated 4 out of 5 stars
jabra
JackR Posted
good but not 5 star, charge depletes quickly but charges fast
I would recommend this to a friendBrand response from Jabra
Posted
Hello JackR- Thanks for your 4-star review! We appreciate your feedback. We will share this information internally. If you have any questions, please do not hesitate to contact Jabra Enhance Support. We are always here to help. Thanks again.
- Rated 3 out of 5 stars
tried
AnthonyR Posted
did not notice much improvement....tried for a month
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello AnthonyR- Thank you for writing a review. We are sorry to hear that you are unsatisfied with the Jabra Enhance Plus and that you did not notice much improvement after using the hearing aids for a month. We kindly suggest contacting the Support Team: https://brnw.ch/21wFpwP if you have any questions or concerns. We are always here to help and ensure you are enjoying your Jabra Enhance Plus. Thanks again for sharing your feedback. We truly appreciate it, as this information is valuable to us.
- Rated 4 out of 5 stars
Hearing Better
Rwfthesr Posted
Works very well but still have a little more work. The calls need a little more attention.
I would recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
- Rated 4 out of 5 stars
Hearing is better with these
TrinaC Posted
I’ve had them for about three weeks and so far so good.
I would recommend this to a friend - Rated 3 out of 5 stars
Too much chewing sounds
MarkS Posted
These do improve your hearing.I had mine set on lowest level.Only problem was that they amplified my chewing when eating to the point of distraction and wearing them in a restaurant was one of the main reasons to get them.So I returned them.
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
Brand response from Jabra
Posted
Hello - Thank you for taking the time to write a review of your experience with our Enhance Plus device. We are sorry to hear that you were not satisfied with the product. We truly do value your feedback, though, and will be happy to pass this information along to the appropriate team.
- Rated 2 out of 5 stars
Frank
FrankS Posted
App does not connect with hearing aids. Manual adjustment of Microphone levels does not increase volume levels. No telephone number provided for assistance. No response for Email reqests for assistance
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
Brand response from Jabra
Posted
Hello FrankS - We appreciate your feedback on the Jabra Enhance Plus, and we are sorry to hear about the challenges you have encountered. Thank you for highlighting your challenges with the app connectivity and manual adjustments. To address your concerns and provide assistance, we kindly recommend reaching out to our Enhance Support team directly. You can contact them by telephone at +1-833-346-1603. They are available Monday to Friday from 8 AM to 8 PM EST. Our support team is dedicated to resolving any issues you may be experiencing and ensuring you have a positive experience with Jabra Enhance Plus. We thank you again and hope to hear from you soon!
- Rated 5 out of 5 stars
Jabra - Enhance Plus: not shabby
GeorgiaC Posted
Takes getting used to, like all of them--but they come in handy on phone calls and in restaurants. Like it that the company originated in Denmark.
I would recommend this to a friend - Rated 1 out of 5 stars
Only worked for a few weeks.
Surf88 Posted
I have bought two pair of these Jabra hearing aids, and with both pairs, after about four weeks, the right hearing aid would not charge any longer. I am not going to try a third pair.
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
Brand response from Jabra
Posted
Hello Surf88, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3HQWgfZ. We will gather more information and provide you with further possible solutions. We are here to help!
- Rated 5 out of 5 stars
Chch P
ChchP Posted
This item was returned ... pls let me know if there is a question left to be answered. THX Product did not fit this person's ears.
I would recommend this to a friendBrand response from Jabra
Posted
Hello ChchP, We are very sorry to hear that you decided to return your Jabra Enhance Plus. We wish that you would have contacted our Lifestyle Hearing Team before returning your Jabra Enhance Plus so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
- Rated 2 out of 5 stars
Subjective user
BCinSD Posted
This unit didn’t work for me, understanding that my hearing has deteriorated and in need of a hearing aid vs. this otc unit.
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
- Rated 5 out of 5 stars
Great Device!
DanP Posted
Enhanced hearing functions well. Interfaces Well with an IPhone .
I would recommend this to a friendBrand response from Jabra
Posted
Hello DanP- Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We are thrilled to hear how much you enjoy them. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
- Rated 3 out of 5 stars
Jabra hearing aid
SusanL Posted
They were great when they worked properly. Right earbud would fade in and out intermittently when wearing. Tried changing the eargels but to no avail. Contacted Jabra and they were fantastic. Ultimately ended up returning as the Jabra support recommended.
No, I would not recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
Brand response from Jabra
Posted
Hello SusanL, thank you for taking the time to write this review. We are sorry to hear about the challenges you experienced with Jabra Enhance Plus. This is certainly not expected. If you have any questions, please reach out to us directly: http://www.jabra.com/support. We are here to help!
- Rated 2 out of 5 stars
Too large for my ears
NancyR Posted
I couldn’t use, mu ear canal is very narrow, they would not fit my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello NancyR, thank you for taking the time to write this review. We are sorry to hear that you were not able to get the proper fit with your Jabra Enhance Plus. We kindly recommend testing the additional ear gels provided with your Jabra Enhance Plus. With some trial and error, most users are able to find a secure and comfortable fit for the earbuds, and it is rare when a user is not able to find a fit that is right for them. In the meantime, if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Jabra Enhance Plus. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3xTcHmI.
- Rated 3 out of 5 stars
SO-SO
Happybaker Posted
First off, I admit I didn't give them a full break-in period. However, during the time I did use them they made no significant improvement in my low-moderate hearing loss, hurt my ears, and had a "tinny" sound. For $799, you get what you pay for.
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello happybaker, thank you for writing this review. We are sorry to hear about the trouble with your Jabra Enhance Plus Hearing Aids. We kindly recommend reaching out to our Enhance Plus Support Team: https://www.jabra.com/supportpages/jabra-enhance-plus/21879091/contact-support. Our team is here to help!
- Rated 5 out of 5 stars
Better hearing
GabyG Posted
Great new gadget for better hearing. Used by 78 age man
I would recommend this to a friendThis review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Gray
- Rated 4 out of 5 stars
Small and Good Sounding Hearing Aids
James Posted
The Jabra hearing aids fit very well in the ear. They're small and lightweight. I like that they fit well. You get plenty of tips so you will be able to find one that fits you ear. In the box you get the hearing aids, charging case, tips of various sizes, and a charging cable. It doesn't take too long to charge the case. Charging is done by way of a USB-C port on the back of the case. Whenever the hearing aids are placed into the case, they begin to charge automatically. I found that I didn't have a problem with the hearing aids batteries lasting for a long time. When not in use, just put them back in the case and they will be charged and ready to go the next time you use them. Regarding sound quality. I'm able to hear things much better and I'm able to pick up on words that I typically have problems hearing. I can tell though that audio is electronically enhanced. My own voice has somewhat of an electronic sound to it, however, audio from my TV doesn't. I also found that, for the most part, the voices of people when they are not standing right next to me didn't seem to have as much of an electronic sound. You can select from 3 modes in the app so you can find one that best works for your situation. The app will take you through setting up a profile that works best for you and you can use it to set the volume. I also noticed that when using Adaptive mode, I sometimes had trouble discerning the direction of some sounds. The hearing aids will also allow you to hear phone calls and music/audio books. That's a good feature as I didn't have to remove the hearing aids in order to listen to audio books and music. Music through them is good, but I wouldn't say it was exceptional. These are hearing aids after all. The clarity of audio books was excellent. So far, my only complaints would be the noticeable electronic sound my voice has and other when they are speaking close to me and the issue of having trouble discerning the direction of some sounds. Both can be adjusted by Jabra with a future firmware update. Overall, these are a big help to me and I'm glad I have them. I'll be looking forward to what additional features and adjustments to existing features that Jabra adds in the future.
I would recommend this to a friend - Rated 1 out of 5 stars
Arrive faulty
BibianaC Posted
tried to activate and the left device never turned on even after charging.
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello BibianaC- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Enhance Plus. We recommend reaching out to the Jabra Support Team: https://bit.ly/3JTCKOc. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
- Rated 1 out of 5 stars
Disappointed
HarveyT Posted
Falls out of your ear , short on battery time Don’t waste your money
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello HarveyT, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3rFXHWq. We will gather more information and provide you with further possible solutions. We are here to help!
- Rated 1 out of 5 stars
disonnect
stereo Posted
keeps disconnecting support cant get them working either , the thought sounds good in theory needs more r&d
No, I would not recommend this to a friendBrand response from Jabra
Posted
Hello stereo - Thank you for taking the time to review the Jabra Enhance Plus. We appreciate all customer feedback! We kindly recommend continuing to work with our Support Team as they will provide you with the best service and ensure your headset is working correctly. Once again, thank you for your review.