Customer Ratings & Reviews
- Model:
- 21879091
- |
- SKU:
- 6504878
Customer reviews
Rating 3.5 out of 5 stars with 109 reviews
(109 customer reviews)Rating by feature
- Value3.7
Rating 3.7 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Enhance Plus Self-fitting OTC Hearing Aids, highlighting their ease of use, comfortable fit, and long battery life. The Bluetooth connectivity and phone call capabilities are also appreciated. However, some customers have expressed concerns regarding the sound quality and charging issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great to fine tune your hearing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The options and settings make it very nice and easy use
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
I would recommend this to a friendBrand response from Jabra
Posted .Hello Sonny - Thank you for your positive feedback for Jabra Enhance Plus. We appreciate you taking the time to write a 5-star review. If you have any additional information you would like to share regarding your experience, please contact the Jabra Lifestyle Hearing Team. Any and all information is valuable to us: https://bit.ly/3JTCKOc
Rated 4 out of 5 stars
Hearing Better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well but still have a little more work. The calls need a little more attention.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
I would recommend this to a friendRated 5 out of 5 stars
Jabra - Enhance Plus: not shabby
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes getting used to, like all of them--but they come in handy on phone calls and in restaurants. Like it that the company originated in Denmark.
I would recommend this to a friend- Cons mentioned:Sound quality
Rated 3 out of 5 stars
Too much chewing sounds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These do improve your hearing.I had mine set on lowest level.Only problem was that they amplified my chewing when eating to the point of distraction and wearing them in a restaurant was one of the main reasons to get them.So I returned them.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello - Thank you for taking the time to write a review of your experience with our Enhance Plus device. We are sorry to hear that you were not satisfied with the product. We truly do value your feedback, though, and will be happy to pass this information along to the appropriate team.
Rated 2 out of 5 stars
Frank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App does not connect with hearing aids. Manual adjustment of Microphone levels does not increase volume levels. No telephone number provided for assistance. No response for Email reqests for assistance
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello FrankS - We appreciate your feedback on the Jabra Enhance Plus, and we are sorry to hear about the challenges you have encountered. Thank you for highlighting your challenges with the app connectivity and manual adjustments. To address your concerns and provide assistance, we kindly recommend reaching out to our Enhance Support team directly. You can contact them by telephone at +1-833-346-1603. They are available Monday to Friday from 8 AM to 8 PM EST. Our support team is dedicated to resolving any issues you may be experiencing and ensuring you have a positive experience with Jabra Enhance Plus. We thank you again and hope to hear from you soon!
Rated 3 out of 5 stars
enhanced Plus model so-so.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product does work to enhance hearing. it has a tendency to fall out of the ear, even after changing the bud sizes. I am still debating whether to keep the product or return it. The website for Jabra is not very effective and does not adequately cover the Enhanced Plus model, especially the warranty section. Jabra will not replace a lost earbud and advised your only remedy is to purchase another one.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello JohnB - Thank you for taking the time to share this information. We kindly suggest reaching out to our Enhance Plus Support Team: https://www.jabra.com/supportpages/jabra-enhance-plus/21879091/contact-support. We are here to help!
Rated 1 out of 5 stars
Good when I could use them
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hardware is great unfortunately the app to run it is terrible. When they worked it was fine but when I had to reset them the setup software would not connect to Jabra so I couldn’t use them anymore. Customer Service kept wanting to replace the hardware. Buy something else.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello MikeL- Thank you for taking the time to write a review of the Jabra Enhance Plus. We are happy to learn that you are satisfied with the hardware, though it is unfortunate that you are having trouble with the Enhance app. We kindly recommend continuing to work with the Support Team: https://bit.ly/3KU9tHd. We want to ensure you receive the best assistance so that you can enjoy the Jabra Enhance Plus. We are here for you and are always happy to help. Thanks, again. We appreciate your feedback.
Rated 5 out of 5 stars
Great Hearing Aids
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing Aids work great. The Hearing Aid in one ear does not want to stay in ear. Vented ear gel works best.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
I would recommend this to a friendBrand response from Jabra
Posted .Hello Timbus- Thank you for your positive review! We are happy to learn that the Jabra Enhance Plus is working great. It is unfortunate to learn that you are having trouble finding a secure fit with one of the hearing aids. We kindly suggest clicking on this direct link that provides further instructions on finding the best fit for you: https://brnw.ch/21wFpw6. We have also provided a direct link to a video that will provide some additional guidance: https://brnw.ch/21wFpw9. Regardless, it is great to hear that the vented ear gel works best. Thanks again for sharing your feedback. If you have any questions or concerns, please do not hesitate to contact the Support Team: https://brnw.ch/21wFpwi. We are always happy to help.
Rated 5 out of 5 stars
Chch P
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was returned ... pls let me know if there is a question left to be answered. THX Product did not fit this person's ears.
I would recommend this to a friendBrand response from Jabra
Posted .Hello ChchP, We are very sorry to hear that you decided to return your Jabra Enhance Plus. We wish that you would have contacted our Lifestyle Hearing Team before returning your Jabra Enhance Plus so that we may have addressed your questions and concerns. We hope that you will consider Jabra again in the future! We are always happy to help.
Rated 1 out of 5 stars
Only worked for a few weeks.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have bought two pair of these Jabra hearing aids, and with both pairs, after about four weeks, the right hearing aid would not charge any longer. I am not going to try a third pair.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Surf88, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3HQWgfZ. We will gather more information and provide you with further possible solutions. We are here to help!
- Pros mentioned:Battery life, Bluetooth, Ease of use
Rated 5 out of 5 stars
10 stars for quality of sound/one star for fit
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.10 Stars for quality. One star on fit. Jabra - Enhance Plus Self-fitting OTC Hearing Aids - Dark Grey Model:21879090 SKU:6504879 HIGH Quality hearing aid: 1. Easy setup over iPhone and BT 2. Can do hearing calibrations as many times as you like 3. 1 year warranty 4. Comes with most parts needed 5. Functionality in hearing boost is outstanding 6. Can make phone calls and answer all phone calls 7. Listen to music from any BT source 8. Brand known for high quality products 9. Ear cups are only for large ear canals 10.No safety hook to keep unit from falling 11. USB C charger 12. Lasts all day on a single charge 13. Size worked well for me but the size was off for my wife. Setup: Follow the directions exactly on initial setup as the assembly/setup instructions are clear. Hearing aids worked better than the $4000 ones for my wife. Skip going to doctor to adjust the units as the app does it all. Units will fall out of the ear if installed on an ear canal too small for the smallest cup. These need to have at least 5 size options for the cups and some way to fit these in a smaller ear canal. Without the cup is not an option. Description Jabra Enhance™ Plus wireless earbuds have been engineered for advanced medical-grade hearing enhancement for your conversations, music, and calls. (iPhone only) As part of GN – the only company in the world with consumer, professional, and medical-grade sound all under one roof – we have a team of expert engineers crafting the world’s leading hearing aids. Now, we’re leveraging that wealth of knowledge to launch our first ever medical-grade hearing enhancement and earbud hybrid. At 40% smaller than our current smallest earbuds*, with four built-in microphones and powerful speakers, these buds are for mild to moderate hearing loss, and specifically engineered to enhance the way you hear everything – from in-person conversations to calls, music, and media. They’re a ground-breaking achievement in miniaturization, 150 years in the making. Now you can focus on what you want to listen to, without just turning up the volume. Features Advanced medical-grade technology These hearing-enhancing earbuds have 4 microphones and have been specifically engineered with advanced medical-grade technology to help you focus on what you want to listen to, without just turning up the volume. Discreet & comfortable Jabra Enhance Plus are 40% smaller than our current smallest earbuds. Choose from three sizes of smooth silicon EarGels to get the fit that feels most comfortable Clearer conversations, sharper sound Thanks to the powerful speakers, the advanced medical-grade hearing technology in these discreet buds doesn’t just enhance the world around you, it also helps you hear your music and calls better too. Advanced battery efficiency We’ve used our advanced battery efficiency technology to make sure these little buds can keep up with you for up to 12 hours on a single charge, and up to a total of up to 35 hours with their compact charging case. Choose your Listen Mode Choose between 3 Listen Modes: Adaptive, Focus, and Surround. Adaptive mode self-adjusts depending on what’s happening around you, Focus mode uses directional beamforming microphones to focus on sounds close to you, , while Surround mode allows you to hear ambient sound. Tough and durable Made from strong, durable materials, Jabra Enhance Plus earbuds are built to last. They have an IP52 rating, which means they’re dust- and water-resistant, so come rain or shine, they work perfectly. And we also include a standard 1-year warranty for added peace of mind. Jabra Enhance App for Easy Setup Setup is easy - simply connect your buds to the free Jabra Enhance app and follow the on-screen instructions to learn how to pair, personalize and program your earbuds to your specific needs. Jabra Enhance Plus is only compatible with iPhone. What's Included (2) Earbuds, charging case, charging cable, (3) pairs closed EarGels, (3) pairs vented EarGels, user manual Specifications Key Specs Color Dark Grey General Product Name Enhance Plus Self-fitting OTC Hearing Aids Brand Jabra Consumer Lifestage Adult Model Number 21879090 Color Dark Grey Color Category Gray Features Programmable Yes Number of Listening Modes 3 Hearing Range Compression/Expansion Technology Wide Dynamic Range Compression (WDRC) Healthcare Account Eligibility FSA, HRA, HSA Protective Qualities Water Resistant Ingress Protection (IP) Rating IP52 Design Fit Right ear, Left ear Design In-The-Canal (ITC) Audio Volume Control Yes Noise Reduction Type Adaptive Frequency Range 100–9240 Hz (IEC 711-Ear Simulator) Included Number of Devices Included 2 Ear Tip Sizes Included Small, Medium, Large Ear Tip Shapes Included Dome Carrying Case Yes Connectivity App Compatible Yes Wireless Connectivity Bluetooth Power Low Battery Alert Yes Rechargeable Battery Yes Battery Chemistry Lithium-ion Maximum Battery Life 12 hours Battery Capacity 17 milliampere hours Battery Charge Time 3 hours Charging Interface(s) USB Type C Charging Accessory Included Case Battery Life Provided by Charging Case 35 hours Regulatory & Listing FDA Medical Device Classification Class II Dimension Product Height 0.59 inches Product Length 0.76 inches Product Width 0.46 inches Product Weight 0.11 ounces Warranty Manufacturer's Warranty - Parts 1 year Manufacturer's Warranty - Labor 1-year Other UPC 5708296233632
I would recommend this to a friend Rated 2 out of 5 stars
Subjective user
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit didn’t work for me, understanding that my hearing has deteriorated and in need of a hearing aid vs. this otc unit.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Device!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enhanced hearing functions well. Interfaces Well with an IPhone .
I would recommend this to a friendBrand response from Jabra
Posted .Hello DanP- Your generous remarks about the Jabra Enhance Plus are greatly appreciated. We are thrilled to hear how much you enjoy them. We will undoubtedly forward this information to the appropriate teams. Thank you for taking the time to write a review.
Rated 3 out of 5 stars
Jabra hearing aid
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were great when they worked properly. Right earbud would fade in and out intermittently when wearing. Tried changing the eargels but to no avail. Contacted Jabra and they were fantastic. Ultimately ended up returning as the Jabra support recommended.
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello SusanL, thank you for taking the time to write this review. We are sorry to hear about the challenges you experienced with Jabra Enhance Plus. This is certainly not expected. If you have any questions, please reach out to us directly: http://www.jabra.com/support. We are here to help!
Rated 2 out of 5 stars
Too large for my ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t use, mu ear canal is very narrow, they would not fit my ears.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello NancyR, thank you for taking the time to write this review. We are sorry to hear that you were not able to get the proper fit with your Jabra Enhance Plus. We kindly recommend testing the additional ear gels provided with your Jabra Enhance Plus. With some trial and error, most users are able to find a secure and comfortable fit for the earbuds, and it is rare when a user is not able to find a fit that is right for them. In the meantime, if you have not already, we hope that you will consider mixing and matching ear gel sizes. This may help as no two ears are exactly alike. The earbuds will also need to be twisted into the ear canals to create a proper seal. We want to ensure that you are having the best experience possible with your Jabra Enhance Plus. Please do not hesitate to contact us if you have any additional questions or concerns: https://bit.ly/3xTcHmI.
Rated 3 out of 5 stars
SO-SO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First off, I admit I didn't give them a full break-in period. However, during the time I did use them they made no significant improvement in my low-moderate hearing loss, hurt my ears, and had a "tinny" sound. For $799, you get what you pay for.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello happybaker, thank you for writing this review. We are sorry to hear about the trouble with your Jabra Enhance Plus Hearing Aids. We kindly recommend reaching out to our Enhance Plus Support Team: https://www.jabra.com/supportpages/jabra-enhance-plus/21879091/contact-support. Our team is here to help!
Rated 5 out of 5 stars
Better hearing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great new gadget for better hearing. Used by 78 age man
This review is from Jabra - Enhance Plus Self-fitting OTC Hearing Aids With iPhone Streaming For Music & Calls - Dark Grey
I would recommend this to a friendRated 1 out of 5 stars
Arrive faulty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tried to activate and the left device never turned on even after charging.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello BibianaC- Thank you for writing a review. We are sorry to read that you are having trouble with your Jabra Enhance Plus. We recommend reaching out to the Jabra Support Team: https://bit.ly/3JTCKOc. We are here to ensure that your Jabra device is functioning properly. We hope to hear from you soon. Thanks again. Your feedback is appreciated!
- Pros mentioned:Battery life, FitCons mentioned:Sound quality
Rated 4 out of 5 stars
Small and Good Sounding Hearing Aids
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Jabra hearing aids fit very well in the ear. They're small and lightweight. I like that they fit well. You get plenty of tips so you will be able to find one that fits you ear. In the box you get the hearing aids, charging case, tips of various sizes, and a charging cable. It doesn't take too long to charge the case. Charging is done by way of a USB-C port on the back of the case. Whenever the hearing aids are placed into the case, they begin to charge automatically. I found that I didn't have a problem with the hearing aids batteries lasting for a long time. When not in use, just put them back in the case and they will be charged and ready to go the next time you use them. Regarding sound quality. I'm able to hear things much better and I'm able to pick up on words that I typically have problems hearing. I can tell though that audio is electronically enhanced. My own voice has somewhat of an electronic sound to it, however, audio from my TV doesn't. I also found that, for the most part, the voices of people when they are not standing right next to me didn't seem to have as much of an electronic sound. You can select from 3 modes in the app so you can find one that best works for your situation. The app will take you through setting up a profile that works best for you and you can use it to set the volume. I also noticed that when using Adaptive mode, I sometimes had trouble discerning the direction of some sounds. The hearing aids will also allow you to hear phone calls and music/audio books. That's a good feature as I didn't have to remove the hearing aids in order to listen to audio books and music. Music through them is good, but I wouldn't say it was exceptional. These are hearing aids after all. The clarity of audio books was excellent. So far, my only complaints would be the noticeable electronic sound my voice has and other when they are speaking close to me and the issue of having trouble discerning the direction of some sounds. Both can be adjusted by Jabra with a future firmware update. Overall, these are a big help to me and I'm glad I have them. I'll be looking forward to what additional features and adjustments to existing features that Jabra adds in the future.
I would recommend this to a friend Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Falls out of your ear , short on battery time Don’t waste your money
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello HarveyT, Thank you for writing a review. This is not expected of the Jabra Enhance Plus. We apologize for any inconvenience this has caused. We kindly suggest contacting the Jabra Support Team: https://bit.ly/3rFXHWq. We will gather more information and provide you with further possible solutions. We are here to help!









