Customer Ratings & Reviews

THIS…. Is the Jabra Enhance Select 300 over the counter hearing aids coming touting premium accessibility and versatility in a significantly cheaper package than you would find at your doctors office. Something unique that I enjoyed before we dive into this review is that, usually you will go to your Dr. to get the earbuds tuned and adjusted, but Jabra through the ‘select’ package that comes standard with these hearing aids allows you to adjust most things on your own, and set up an appointment to have an expert dial them in from the comfort of your own home - and the best part of this process is that you can do it as often as you need to from wherever you are at making this a significantly more accessible option. I work in the healthcare field and watch people wait over a significant period of time with varying degree's of mobility and cognition, so the ability to do this from your home/facility or have a loved one expedite this process makes it almost priceless to me. That being said, this is still a decent bit of cash to spend on hearing aids, but my grandfather needed a new set to replace his aging battery-powered hearing aids, so we took the leap to see if these hearing aids are easy for the elderly to setup and operate daily - so lets see how they performed! For setting up the hearing aids, it was so simple that my grandfather could set them up himself! Thanks to the well thought out app and numerical step by step cards provided in the box, there was no guessing on what to do as it was all well laid out. Jabra also made things color coordinated and simple to understand physically on the product where they could. Red tipped hearing aid was for the right ear, blue tipped was for the left ear, this is carried over into the charging case where there is a red indicator for the right, and blue for the left. As far as volume options, there are thirteen settings 1-13 and you turn it up and down by clicking the buttons on the left (lower) or right (higher) hearing aid…this is also the only button on either one so you can’t miss click a button. The hearing aids also come with an extensive amount of tips and cleaning items to both adjust your tips to your specific ear canal but also keep them clean. Once you have set up the hearing aid, changing the settings is relatively easy. In the app there are four modes corresponding to what you are doing (nature, public, music and home) that can be tailored to reduce wind noise, increase bass, noise cancel and many more options. The app was well laid out for my grandfather - who is admittedly not the most technically proficient person, yet he found it intuitive and simple. As far as build quality, its what you would find on any other hearing aid, and we were happy with how they wrapped around the ear and comfort. My only gripe on the build quality would be the charging case. The plastic shell felt a little thin, and the clasp to close the lid could have been done better. I am use to earbud cases snapping closed, so it could just be a difference of preference as it was never anything my grandpa noted. On the topic of the case, it holds three additional charges after your hearing aids die, leading to several days worth of hearing. Three hours charging also nets you enough battery for 24 hours of hearing, Something nice is that the hearing aids automatically turn on when removed from the case and also turn off when placed back in, so you don’t have to worry about forgetting them on or fussing about turning them on. Sound quality is very good, obviously not going to make anything sound better, but my grandfather did note how clear it was to hear in complex hearing environments due to him being able to change the settings to match the environment. This is different than his prior hearing aids as they were locked into one setting for all environments, but my grandfather noted that even if he never changed the settings, these performed better overall in almost every environment. This is due to the soundscape technology that Jabra has developed which my grandfather said made the average conversation sound sharper. Audio is a strong point, and I think that the app certainly helps, the best part is that if something seems off or you are having any problems, you can reach out through the app and have them adjusted at anytime. The app though, is not required to use the product. Some cool features that these earbuds also have is that you can Bluetooth them to your phone and discreetly take phone calls/listen to any audio from your phone. This is as if your hearing aids are earbuds, which I think is super cool. It was easy to pair, and easy to switch over but did seem to drain battery life more… but not enough to be concerned. High Points: -SoundScape Voice Clarity Tech -Anywhere unlimited mobile adjustments for 3 years -mobile rechargeable case -easy to use app -silver color really blended in well with my grandpas hair -3 year warranty -IP68 water resistant rating Low Points: -Case could be more well built To sum this up, Jabra really made an all-star product. Yes it is still a pricy option, but it is a well made product with a warranty and adjustments guaranteed for three years which I think is almost unbeatable. The setup process is easy enough for the less tech savvy to still figure out and operate, and the adjustment process is easy enough that I find it better and faster than making an in person appointment and having them adjusted. All of this paired with a pretty nifty rechargeable case and really crisp, clear hearing in almost any environment is exactly what I was excited for when I heard about over the counter hearing aids becoming a thing. This is cheaper, faster and higher quality that what my grandfather was getting from his Dr, and it comes with some very cool Bluetooth options that were not previously available. The best part of the whole thing is when you buy this at Best Buy… you never have to worry about getting the wrong hearing aid for you, they have this model and several other variations as well to fit all needs and budgets. I loved this hearing aid for my grandpa, but it is a very subjective item … which is what makes Best Buy awesome as they have an excellent return policy and even better customer service, so you never have to worry about buying a the wrong product or product that you don’t like especially when they are as expensive as hearing aids.

One of the hardest things in life is not being able to communicate effectively or easily. This is a common problem for those of us who are hard of hearing. Not only is it frustrating, but for some it is embarrassing, especially when you have to repeatedly say “What?” all the time. Not being able to hear can lead some people to isolation and loneliness. Many people have been forced to live like this because of the high cost of prescription hearing aids. JabraGN and their line of Enhance Select over-the-counter (OTC) hearing aids have brought down the price of admission to improved hearing considerably. OTC hearing aids are relatively new to the marketplace and are quite different from the “personal hearing amplifiers” that many people may be familiar with that come with a somewhat modest price tag. You do get what you pay for when it comes to those devices and with true hearing aid products. Just like with vision, hearing varies from person to person, sometimes a great deal. The jabraenhance.com web site offers a simplified hearing assessment to determine if you are a candidate for OTC hearing aids as they are intended for people experiencing mild to moderate hearing loss (greater loss is usually referred to as “profound”). In my own situation, I am at the upper end of moderate loss, but have found that OTC hearing aids (HAs) work just as well as my set of prescription HAs which are now just over 5 years old and nearing the end of their anticipated life expectancy. I have been a hearing aid user for the past 12 years and am in my late sixties. These JabraGN Enhance Select 300 hearing aids (I’m going to abbreviate as ES 300) are comparable to many prescription HAs on the market in size, technology, adaptability to your needs, and quality of both the hardware and the professional care experience. The parent company, GN Group based in Denmark, also makes prescription hearing aids under the ReSoundGN banner and has been a major player in this industry for many years and has a reputation comparable to the other big players in this arena. In fact these ES 300 HAs look virtually identical to a ReSound product and have the feel, functionality, and user-adjustability via smartphone control as many prescription HAs have. With hearing aids, not only are you buying hardware, you are buying “professional care” delivered by both licensed audiologists (AuD), and hearing instrument specialists (HIS), and this is just as important as the hardware in my opinion. JabraGN offers their Enhance Select HAs with both a “Basic” and “Premium” package, with differing price points. The additional charge for the Premium Package gets you 3 years of warranty and loss & damage protection instead of the 1 year offered in the Basic Package, but more importantly you receive 3 years of customer service consisting of custom programming to your individual needs and access to JabraGN’s AuD and HIS staff. To me, this is a true bargain considering the price differential, especially when you consider that there will not be the need to travel to an office to access these services. Meetings with staff are held via Zoom on your phone, tablet, or computer, and any custom programming is accomplished via a download through the app on your phone or tablet. And I can’t tell you enough just how slick these services work. If you have ever had experience with older or inexpensive HAs where you had to have your hearing professional connect them with a wire to their computer to make adjustments or updates, you will be amazed at just what is available nowadays with modern technology. JabraGN includes a wealth of accessories with the ES 300 and they allow you to tailor the fit and sound to your ears using different soft rubber domes that fit into your ear canal and are at the end of the receiver (which most people would call a “speaker”). Don’t underestimate the effect these little pieces of rubber can have on the sound quality - it isn’t only about fit and comfort when it comes to domes. They can have a noticeable effect on the sound amplification of the HAs. The kit also comes with a supply of maintenance products to clean the HAs and keep them functioning as new for a long period of time. Also included is a measuring tool to determine the proper length of the receiver wire for your particular ear shape. If the included receivers are not the proper length that you need, Jabra will send you another size of receiver at no additional charge. The one thing that I did find missing when compared to my prescription HAs is a storage container (Sta-Dri is a brand name for this product) that contains a renewable desiccant to remove moisture from the HAs or to keep them dry when not being used or charged. Another option is to purchase separately, an electrically operated dryer where you put the HAs into it and run it through a cycle that takes a couple hours to gently remove moisture from the devices. I think either option is money well spent to extend the life of your HAs. The User Guide for the Enhance Select 300 is remarkably well written and illustrated when it comes to walking through a user who is new to hearing aids. It goes into great detail about proper fit of hearing aids, how to care for them, and gives a great general overview of the how, what, and why of hearing aid use. While detailed, the information is presented in an easy to understand way that should not be overwhelming or intimidating to a new user. That said, hearing aids and their care is not entirely foolproof and do require some manual dexterity of the fingers as everything is rather small, and the end user should also be of sound mind to properly use and care for the devices. The Jabra Enhance Select app for your smartphone and the manufacturer’s web site are also great sources of additional information and contain short videos about a variety of use and care topics. The app for your smartphone or tablet is well designed for ease of use and provides a number of functions to allow for control of the HAs and to allow for some customization of the settings by the user such as noise filters and a speech clarifying option. There are four different program settings for differing environmental situations. And within each of these programs are additional customizations to fit your needs. The app also allows you to contact Jabra for help with any issues or questions you may have, or set up an appointment with one of their professionals for a future date. Your account information will also display details about your HA devices, and when the warranty and/or support access expires. The hearing aids will work without smartphone connectivity, and you are still able to adjust volume and change programs. The ES 300 HAs have rechargeable batteries (that are not user replaceable), and they come with a charging case to store them in. There is a small wall charger with a 4-foot-long USB cable that connects to the charging case. The case contains a rechargeable battery inside of it and the hearing aids can be charged from the case’s battery three full times without being plugged into an electrical outlet. There are small lights on the case where the charging cord plugs in to tell you the charge status of the case battery. These lights illuminate when you remove or insert the HAs into the case for charging, or when you plug the charger into the case. There is a second set of small lights inside the case that illuminate when you remove or insert the HAs into the case and these lights indicate the charge remaining in the HA with the lowest amount of charge. The interesting thing is that you cannot get either set of lights to illuminate (to check the amount of charge) by opening the case or pressing a button - you have to remove or replace the HAs or plug in the cord. There is also a confusing statement on page 22 of the manual as it states “turned-on charger” as there is no button to turn the charger on or off. Hearing aids that connect to a smartphone via Bluetooth have for a while now offered the ability to stream either phone call audio to the HAs or stream audio content such as music or podcasts to the HAs. In the past I had to hold my phone up to my mouth while talking on a phone call to use the microphone in the phone as the HAs did not have this two-way functionality built into them like a lot of wireless ear buds do. The ES 300 now has this ability to have a phone conversation using the mics built into the HAs and your phone can stay in your pocket or purse. I do have to admit that for me and my hearing issues, I do find that using my AirPods for phone calls and streaming audio from my iPhone makes for better sound quality than the HAs do. But having this ability is handy if I am somewhere without AirPods and I get a phone call. A tip for users is that when on a phone call or streaming audio to your ES 300s, to adjust the volume you hear, you have to use the volume buttons on the phone. When using your HAs to hear, the buttons on the HAs can be used to adjust your listening volume, but not while streaming audio from your phone or tablet. Pressing the button on the HA during a phone call will disconnect the call. Pressing the buttons on the HAs while listening to music will adjust the sensitivity of the microphones on the HA body to adjust how much you can hear sounds around you, but they will not adjust the volume of the audio material coming from your device. I have only had my first appointment with a Jabra hearing specialist, so I still have some fine tuning to do to hopefully obtain better speech clarity in noisy environments. Better hearing is truly a life changing experience. Best Buy offers a 60-day return window for OTC hearing aids, so you really have nothing to lose in trying them for yourself. To those with hearing difficulties, please seek the help that is available. It is now easier and cheaper to do so than it ever has been.

II have had a chance to use the Jabra Select 300 hearing aid which is a combo of cutting-edge technology with a user-friendly design. I will go over some of the features, performance, pros, and cons of the Jabra Select 300. The Jabra Select 300 is designed with a sleek, modern aesthetic that is both discreet and stylish. Its behind-the-ear design ensures that it remains out of the way while providing powerful amplification. It is device is lightweight, which enhances comfort for extended use. It also comes with various ear tip sizes, ensuring a snug fit. CONNECTIVITY AND ADDITIONAL FEATURES The Jabra Select 300 offers Bluetooth compatibility. This allows you to connect their hearing aids to smartphones, televisions, and other devices for direct audio streaming. It is a stable connection and has a good range. The quality of the music sound is ok, it's not meant for music speakers but it amplifies and retains the integrity of the sound. SOUND QUALITY AND PERFORMANCE It delivers clear and natural sound. It uses advanced signal processing technologies to enhance speech clarity and reduce background noise, which is crucial for various environment. EASE OF USE AND CUSTOMIZATION User-friendliness is a key aspect of the Jabra Select 300. The hearing aid is designed to be intuitive, with easy-to-access controls and straightforward customization options.Despite the intuitive design, new users may experience a learning curve in mastering all the features and controls. While automatic adjustments are helpful, there are situations where manual fine-tuning is necessary, which can be cumbersome for some users. RELIABILITY AND SUPPORT Reliability and customer support are critical factors for any medical device, and the Jabra Select 300 is backed by Jabra's reputation for quality and service. It comes with 3 years of customized sessions and support. The sessions help you adjust your hearing aid to you needs. You will get help along the way when adjusting the settings and profiles. PROS: The slim profile and behind-the-ear design make the hearing aid barely noticeable. Lightweight and multiple ear tip sizes cater to long-term wear without discomfort. The build quality feels solid for such a small design and is made for daily wear. Effectively differentiates between speech and noise, prioritizing clarity of conversation. Ability to stream audio directly from devices The Jabra app allows users to customize settings, monitor battery life, and receive firmware updates The physical controls on the device are simple to use, allowing for quick adjustments Users can create personalized hearing profiles through the app The hearing aid can automatically adjust settings based on the environment The device comes with a comprehensive warranty and access to customer support CONS: Despite its discreet design, the device is still visible, which might be a concern for users looking for a completely invisible solution. Some users may find that it takes time to adjust to the sound profile of the hearing aid. The battery life may not be as long-lasting as some users expect, requiring frequent recharges Initial setup and pairing with devices can be complex and might require assistance Reliance on the app for full functionality means that users without smartphones might not fully benefit from all features. The Jabra Select 300 hearing aid stands out as a sophisticated and user-friendly device that uses advanced technology with a practical design. Its strengths are in its sound quality, connectivity options, and customizable features, making it a versatile choice for a wide range of users. However, the device is not without its drawbacks, such as the initial setup complexity and battery life.The PROS outnumber the CONS and it easily falls into the category of a quality design and performance hearing aid. It is a worthy investment for improving hearing and quality of life so I definitely recommend it for all those looking to improve their hearing with a device that is discrete, rechargeable and versatile with todays streaming/viewing devices.

This is the third set of OTC hearing aids my wife and I have tried. I have slight age-related hearing loss while my wife is moderately hearing-impaired. Dialogue on TV shows and movies has been getting harder for both of us to understand, while my wife in particular has a very difficult time hearing me when her head is turned or when we’re trying to have a conversation in a car or from across the room, etc. We started seeking OTC solutions for our respective hearing conditions, beginning with some lower-cost hearing “amplifiers” which we quickly jettisoned for being little more than pretty-good-sounding earbuds that happened to offer some targeted but unnatural amplification capabilities. When we upped the ante to a set of legit OTC aids from a well-regarded competing brand (that clocked in at just around $1K, by the way), we were blown away with the difference it made. We thought maybe we had stumbled into an endgame OTC solution after just that little bit of looking, but then along came these Jabra Select Enhance 300s—and they COMPLETELY upended our thinking about how good OTC hearing aids could get...read on to learn more. The Jabra Enhance hearing aids come in a box that is literally jam-packed with accessories and consumables that look almost intimidating at first. Unlike a set of high-end earbuds that might come with a few sizes of ear tips, a charging case, and maybe a stubby charging cable, the Enhance Select 300s set you up for a good year or more of steady use with cleaning and wax guard replacement supplies; not three but SEVEN different types/sizes of eartips (open, closed, and flanged “tulip” domes) to accommodate varying degrees of isolation, fit, and comfort; removable sport locks to keep the aids in place during exercise/sports; as well as a charging cable and wall block charger. The charging case is somewhat bulky—it is portable, but not really pocketable. However, unlike the case provided with our other OTC aids, the Jabra charging case also has a battery on board that can provide three full charge cycles for the hearing aids before needing to be recharged itself. A three-segment LED gauge on the back indicates the charge level of the case while the 5-segment LED gauge under the magnetic lid indicates charge level for the hearing aids. A quick 30-minute charge juices the aids enough for 8 hours of use while 3 hours in the charging cradle will give you about 30 hours of battery life. With a fully charged set of hearing aids and a fully charged case in tow, you can theoretically get about 120 hours of use before needing to plug the case in again! The hearing aid assemblies themselves are tiny, much more so than we had expected. This translated into AMAZING comfort because they literally disappear behind your ear. I don’t know what kind of voodoo Jabra used to smush all that capability down into such a tiny form factor, but the end result really does feel like you’re not wearing anything at all. As an added bonus, the portion of the aids that rest behind the ear did NOT interfere with the fit or comfort of our glasses while they were in use. Each hearing aid has a single push button on the back—it's an actual button, not a touch-panel, so it’s easy to feel/know when you’ve pressed down on the right spot. The buttons let you control power, volume, and cycle through the 4 hearing enhancement modes. These modes are available directly in the aids, or you can select and further customize them in the companion app for your smartphone. Like most personal smart products these days, you’ll need to download a companion app to get your hearing aids activated, set up, and dialed in to your tastes and preferences. Within the app, the range of adjustments and ambient sound accommodation programs are impressive. There is an “all-around” setting that is kind of a generic “do-it-all" program for hearing enhancement, a restaurant setting that is best suited to noisy social environments, a music setting (which my wife used during a recent outdoor concert to great success), and an outdoor setting that limits wind noise. Each program can be further tailored to either reduce ambient noise or enhance speech clarity, with additional customizations available for low, mid, and high frequencies. The app is also your starting place for customizing the hearing aids to your personal hearing needs as well as your portal to all manner of support. This includes guided videos for fitment and use, as well as a hearing test to get you started. Once the test is complete, the results of your audiogram are uploaded to Jabra where initial sound profile adjustments are made and pushed to your hearing aids. You also have the option of a virtual setup consultation with an audiologist. Our video consultation was extensive, and the physician clearly knew the ins and outs of the hardware and app/phone settings necessary to get us up and running. She pushed some adjustments to the hearing aids in real-time during our session to improve in-ear telephone performance, and scheduled a follow-up meeting 2 weeks later to see how things were doing and to help make additional adjustments. I even got an email from Jabra support a few days later telling me how to adjust some account information we entered online based simply on an offhand comment I made to the audiologist during the initial consult. This level of support came bundled with the Enhance Select 300s and is frankly WAY above and beyond what we would ever have expected for OTC hearing aids. If this is your first set of hearing aids and you’re not sure what to expect, or would simply like to feel more confident about your purchase, I highly recommend taking advantage of Jabra’s incredible customer support features. With all of that said, I suppose I should make some notes of the performance, right? In a word, FABULOUS. The Enhance Select 300s turns in an incredibly natural-sounding audio performance—there was none of the telltale watery, tinny, or artificial-sounding amplification that sometimes accompanies digital signal processing for hearing enhancement. The distracting sidetone effect (hearing your own voice echo during speech) we noted from the last set of hearing aids we tried was also thankfully missing with the Enhance Select 300s. In fact, the enhancement effects were SO natural that my wife was convinced the hearing aids weren’t working at all, until she took them out and realized just how degraded her “normal” hearing really is! From the other side of the equation, I was finally able to carry on a normal conversation with my wife from across the room, even at a whisper, or have her hear a question I asked while driving without me having to get her attention two or three times. And before we decided to fully devote these hearing aids to my wife, I also tried them out with the soundtracks to my typically more troublesome TV shows and movies and found that I didn’t need to turn the volume up anywhere near as high to clearly understand and enjoy the dialogue. Given our experience, I HIGHLY recommend the Enhance Select 300 for anyone with mild to moderate hearing loss where the naturalness of the resultant sound is of paramount importance. The only things we felt were just slightly short of outstanding were streaming media and phone performance. Audiobooks sounded just fine using the hearing aids, but music streamed from my iPhone 14 Pro Max sounded—passable; my wife reported the same sentiments using her iPhone. Similarly, talking on the phone using the hearing aids like wireless earbuds was not as ideal as we would have expected given how well the aids performed with ambient hearing enhancement—in fact, it was necessary to max the volume just to carry on a conversation, and even then, the results weren’t necessarily stellar. The audiologist said there were more adjustments she could try pushing to the hearing aids during the next consultation to improve performance, but until that follow-up appointment, let’s just say that phone call performance could be better. Still, those issues don’t completely detract from the primary function of these hearing aids: to improve your hearing, especially for conversations, in complex or noisy environments. And in that capacity, it’s not hyperbole to call the results we experienced were life-changing, at least in terms of the conversational life my wife and I have had trouble sharing these past few years.

As I’ve gotten older my ability to hear conversations in noisy environments has slowly diminished to the point that it needs to be addressed. I’ve looked at several OTC hearing aid solutions and was excited to recently receive the Jabra Enhance Select 300 – Gold Hearing Aids. My wants were a solution that helped with hearing in all situations but more so in those louder environments like parties, restaurants, events, etc. I also wanted a system that is affordable, low profile and customizable. Well I can confidently say that the Jabra Enhance Select 300 hearing aids have met or exceeded my criteria and expectations. In The Box: The Select 300 is a complete system and ships with the 2 hearing aids, a charging case, extra receiver wires and domes for customizing the fit, a cleaning kit, sport locks for using the hearing aids when active and a user’s manual and setup cards. Set Up: I’m not going to lie, when first opening the box, I was a bit concerned that fitment and setup would be a challenge. The fact is it’s the exact opposite, Jabra has done a fantastic job of documenting the set-up process including a video call with an Audiology Team member to assist with proper fitment and set up. As with most products today, there is an app to support the product and a QR code to assist in the process. The Jabra Enhance Select app (as well as the included user’s manual) walk through setup and what I found to be cool is the hearing test and customized profile created for me based on my results. During setup, a session with the Audiology team member is provided. Audiology Zoom Meeting: When registering the Enhance Select 300 hearing aids on the app, Jabra provides an option to have an online meeting with an audiology expert. Scheduling was done through the app and the specialist assigned to my meeting was ready to go at the scheduled day/time. She could not have been any more professional and friendly. She went through fitment and usage and determined that the booms should be a longer version for the best and most comfortable fit. She placed an order while we were on the call, and they shipped for free! We have a follow up appointment set for a couple of weeks out to do a check in. Way to go Jabra, this was an incredible experience! Features: There are so many features packed into the Jabra Enhance Select 300, it’s hard to name them all. For me, the SoundScape hearing technology addresses my issue of being able to hear conversation in loud environments. This technology prioritizes speech over background noise so I don’t need to lean in and try to read lips anymore! Customization through the Jabra Select App is another great feature, there are 4 main settings for hearing options. They can also be adjusted based on hearing recommendations from Jabra or by the user. The hearing aids support Bluetooth connection to listen to music and answer phone calls. The list goes on and on. Pros: - Very small design and virtually undetectable when wearing - Audiology Team Zoom meeting to setup and adjust according to your specific hearing needs - 3 Years of warranty and support included - Convenient charging/storage case included - Battery life is more than sufficient for wearing all day Cons: - After a couple weeks of use I have not had any issues or found any cons for this product The Jabra Enhance Select 300 hearing aids are a great option for anyone looking for a high-end OTC hearing aid at a very reasonable price point. They are easy to setup and wear and the Jabra Audiology Team support is outstanding, I can’t say enough good things about this approach. If you are considering this type of hearing solution, do yourself a favor and buy the Jabra Enhance Select 300!

I recently got the Jabra Enhance Select 300 hearing aids for my father and can easily say they are very well made, lightweight so they are comfortable to wear all day long. They come in a well designed charging case that has a USB-C connector, cable and they even include the charger, which is a nice touch. The battery life is great and if you’re on the road, a fully charged case will recharge the hearing aids at least 3 or 4 times. They also come with literally 10 little ziplock bags full of extra different size silicone ear tips (small, medium, large) to accommodate most ear canal sizes in addition to spare wax protectors, special design sport lock attachments, cleaning kit and all other necessary little tools for the waxguard At first I was a bit weary of another set of OTC Hearing Aids, as I have gotten some for my elderly father from other vendors that were just not usable because of the constant feedback sounds. Not so with these Jabra Enhance Select 300 hearing aids - they actually work as intended and they work quite well out of the box even with the default settings. Jabra clearly put a lot of thought into the design, usability and setup documentation. They were very easy to setup, with intuitive step by step, color coded “index cards” and a QR code for initial activation and smart phone App download. The App is very well designed, with tons of useful settings, and an easy to use layout. The Proprietary Soundscape Technology really works to reduce background noise and emphasize what matters, voice and conversations. There are several preset profiles such as All-around, Restaurant, Outdoors, as well as Music when you’re using these hearing aids for streaming like you would any high quality bluetooth earbuds. Every profile can be customized to meet your individual hearing needs. Aside from the great functionality, one of the main highlights of my dad’s experience with these hearing aids is the outstanding Jabra virtual care & support that includes zoom meetings with specialists from their dedicated Audiology Team. The 30-minute session we had was outstanding, followed by several emails with additional information and answers to our questions. Moreover, they assisted with the proper fitting of the hearing aids, using the included ear measuring template. They determined longer receiver wires are needed so they proceeded to expedite the shipping of the wires - all for free. Also, if you haven’t had a hearing test done by your doctor, you can do one on-line that will help Jabra tweak and optimize the settings that can be pushed remotely through the App by their Audiology Team. All in all, the Jabra Enhance Select 300 hearing aids are an excellent OTC option at a reasonable price, especially considering the fantastic 3-year Jabra Audiology Team support.

Love how I can hear my family jabber and choose to enhance my enviorment with differnt settings. I could hear the crickets chirping so clearly. It was insane how specific the sounds came through and I thought I could hear well enough. The hearing aids really do enhance my hearing. The thought that you can slowly lose hearing and realize it with an amazing product like the Jabra Enhance isn't a bad thing. I'm so glad technology has come far enough that a wire as thin as a hair wraps around my ear and can help with my hearing. A few of my favorite enhancements are noise cancelling, how light they are, battery life, and the mutliple features in the Jabra application. Form factors for me are important with any technology, especially those items that are on my person at all times or most of the day. The Enhance aids are about the size of a penne pasta noodle. There are mutilple ear cushions (the variations are noto endless but there are so many so that you find the comfort best for you). Now, the setup was concerining for me because these aids are delicate and I knew that I was going to have sound profiles to tailor for myself. However, Jabra's Enhance app walks you through it and essentially holds your hand and offers you with support as you progress. It's summer and getting closer to the holidays means that I'm going to be able to be a part of conversations in more meaningful ways. I sweat a lot and knowing that the Enhance aids are water resistant is awesome because I walk a lot in the eveings and I don't want to ruin these. Overall, this is going to be a great second half of 2024!

Jabra has long been my choice is earphones and now they are my first choice in hearing aids. I bought my first hearing aids for about seven years ago for my moderate to severe hearing deficits in spoken word ranges (probably too much music and machinery in my youth!). My first pair were custom ordered through an audiologist and cost thousands. They worked great and had a lot of features tied to my phone. While working virtually and wearing headphones, I stopped wearing them. Recently I looked into wearing them again and decided to try Jabra Enhance Select 300 and I am glad I had the opportunity! (Hearing aids became available over the counter in October 2022). They were shipped to me and come well-packed and well-equipped. Left and right aids, charging case with cable, cleaning brush, multiple sizes and styles of ear pieces, wax guards and sport clips. Even an ‘ear measuring tool’ to make certain the hearing aid is sitting in the right spot on your ear. Start your setup by scanning the QR on the first card with your activation code and installing the app on your phone. Follow through on each card to learn about what you have and how things work. They have so many user guides and videos to help you on your journey to loving your hearing aids. Start wearing them a little at a time—if you are new to hearing aids, it does take a while to acclimate to them. (Don’t worry about the sound of your hair on the mic—it will become much less noticeable as you expand your use). These hearing aids are quite comfortable. You will have an online meeting with an audiology doctor where you will go through the various steps and settings. I must say that my meeting with Amanda L. was fabulous! She walked me through all steps of wearing, cleaning, storing, etc., and I feel confident that she really cared about my hearing. She was able to check the fit of the wires and everything. She also helped me decide which style and size of ear pieces would work best for my hearing loss. Now, personal comments. Again, if you are new to hearing aids, there will be an adjustment period. Don’t worry! Time will speed by while you get used to them. First, they are connected to your phone and you can change quite a few settings, both in the app and in your phone. My iphone saw them as alternate speakers and I was startled the first time the phone rang! Lol. Keep this in mind! On an iphone you can change various settings with the Jabra Enhance program and with the iphone (mic and speaker) settings. There are four basic ‘modes’- all around, restaurant, music and outdoor. You can change volume and the balance of speech vs noise filtering. The charging/storage case actually holds a charge itself! Can’t imagine when I might need that unless I was traveling. The earphone charge is good for 30 hours! Be sure to clean your hearing aids often and if you stop being able to hear, then you probably need to change the wax guard. Overall, I rate these hearing aids super high! With a three year warranty and so much help available, I feel that even someone new to hearing aids would be able to master their use!

These are an all in one premium package. Not only do you get the hearing aids and charging case, you get months worth of various replacement rubber domes, a cleaning kit, replacement filters and years worth of “professional virtual hearing care from our Audiology Team”. These hearing aids are pretty discreet, with a small main unit and tiny earbud with a near invisible wire. They last well over a day on a charge, the case can provide additional charges without needing to be plugged up for a couple charges and they have multiple levels of customization to them. However, IF you want to take advantage of the app or their Bluetooth features, you must have a newer cell phone. An iPhone on iOS 14 or newer or an Android phone on version 12, but preferably 13 or newer. On Android 12 it technically can work, but there is a known issue and you could have constant pairing issues like I did. Now, with the issues they do have custom service, but the quick service will just point you to their website with common answers. If you need further service it may take a couple days for their response. Even after going through their steps on the site I still had issues and once I finally received a call, it were a very specific order to get it to work and most times after that, it was only connecting to one ear and required going through the steps again to work. Again, they say this is a known issue with Android 12 and recommend being on a newer device that uses 13. Despite that technical issue, you can still use the hearing aids without the app. You simply put them in and rest the unit behind the ear. It gives a few seconds before cutting on, but that helps reduce the common issue of screeching when putting them on. However, that timer is pretty quick, although, despite most of the time I was still putting them in, I never had an issue with screeching. Once you have them on, you may have to try a couple different rubber domes till you find the one that fits you best. I really did like that they come with multiple options and sizes. Once they are in, simply pressing the button on the right ear turns up the volume, pushing it on the left ear reduces volume. If you hold the button for a couple seconds it will cycle to one of the four listening programs of All-Around, Restaurant, Music and Outdoor. Each has a slight variation in the tones they pick up, like restaurant focuses more on mid tone voices and outdoor helps reduce wind noise. If you want even more customization, you have to do it through the app. There you can change the noise filter and customize the bass, middle and treble to your liking. For the most part they absolutely helped improve the sound around me. I was hearing things I didn’t even realize were making a noise. However, the sound always had a strange effect to it, like you were listening through a tube. You know, like taking the tube from a roll of paper towels and holding it up to your ear. At first I figured it was the earbud not sitting right in my ear, so I tried different domes, which I did find one that made the sound better for me, but I could hear that effect even more. Through the app you can request for assistance from the “Care Team”, in which you can schedule an appointment. However, it is practically like scheduling a real Doctor’s appointment and it will be about 2 weeks out. Then, they aren’t going to contact you, it is up to you to connect to a Zoom call through your PC or phone. Compared to another set of hearing aids I have used, I felt that these were also missing a bit of an extension on that actual ear piece. I felt like I couldn’t get them far enough in my ear as the only thing I had left to try to push on was the flexible wire. Getting them out is easy enough because you just pull the wire. However, I always felt like they were just barely in my ear canal. If they do fit in good enough for you, but they feel like they come out to easy, it does come with some small “sports locks” that are like plastic flexible toothpick size pieces that you can clamp to the earbud and flex inside the ear, adding a little bit of tension so they don’t call out so easily. Like the hearing aids in general, they take some getting used to having something in your ear. Overall, these hearing aids work and they come with an entire package to help you maintain them along with the added service that might be available all the time, but not readily available for more than an automated response till later. I haven’t been to a doctor to see how much something like this might run on insurance, but I feel like at this price point, you might be somewhat better off going through your insurance for local support. If you don’t qualify for something like that, then these might be the next best thing.

The Jabra Enhance Select 300 OTC hearing aids are, by far, the best OTC hearing aid product and support that I've experienced to date. In the box are the hearing aids with receiver wires, charging case with USB-A to USB-C charging cable with wall plug, various sizes and shapes of domes, sport mode locks, and a cleaning kit. Setup takes a few steps, which are documented in step by step cards for each step in the process. First there is a QR code to scan to activate the hearing aids. Once scanned, the website requires an activation code (located on the same card as the QR code) and the store the hearing aids were purchased at. This will take you to a page to create your account, download the Jabra Enhance Select app, and then walks you through pairing to your mobile device via Bluetooth. Note that on Apple iOS you'll pair through the Accessibility setting using the hearing devices option. This means you do not need the app for calls to come straight to the hearing aids. Once the account is created, the app will walk you through a hearing test, which will need to be completed in a quiet environment. The hearing test results are used in the app to customize the basic settings automatically. Note that it is recommended, but not required, to get an audiologist report to improve fine tuning of settings. I did both and saw a general overlap between the audiologist test and the app results, see photos for comparison. One significant benefit of the Jabra hearing aids is that Jabra provides a video consultation with their hearing "Care Team" specialists to answer questions, discuss any concerns, and provide tips on care and how to optimize performance. This benefit is available at no cost for three years as part of the product service period and is something I recommend to take advantage of to ensure you're getting the best performance out of your hearing aids. During the consultation we discussed fit, usage, any issues I was having, and discussed my history and audiologist report. Once I completed my consultation and uploaded my most recent audiologist report, the Care Team adjusted the hearing aid settings and sent an over the air update to fine tune based on the report. The app, or included instructions, walks you through which ear dome type to choose based on hearing loss and then size based on comfort and preference. Note there are extras of each size and type, however this is something that you'll have to purchase more of as they wear out. There is also a "sport lock" attachment for high activity use, however I have not needed or tried these as of yet. There is only one wire size included, which works for the general population, however it is something that is reviewed during the consultation and a different size can be provided if deemed necessary. The overall size of the hearing aid is small and lightweight and is comfortable for all day wear. If you wear glasses, the ear piece will either sit beside or on top of the hearing aid, but either way is not uncomfortable, it just depends on the thickness of the glasses ear piece. These are my second pair of OTC hearing aids, so after two years, I'm fairly accustomed to wearing hearing aids. If you are new to OTC hearing aids, you'll want to note that you need to ease into them. Both getting used to having them in, as it takes some time to get used to the ear dome, as well as the changes to what you will hear. I experienced nausea for the first week while wearing OTC hearing aids. During the consult the Care Team specialist advised this was normal due to the changes in what I'm hearing and processing. The recommendation is to ease into wearing them, starting with a few hours a day, increasing to full time wearing over the course of two weeks. Mileage may vary based on your own tolerance and hearing loss profile. The other significant benefit of these hearing aids is the performance. Sound quality clarity and hearing improvement is significant for me personally. I didn't realize how much I couldn't hear until I started using these hearing aids, even in comparison to the older pair I had prior to these. The clarity in sound feels very natural, and once I got used to hearing that frequency range again, it now feels normal, not over amplified or digitized. A few key app features are the noise filter and the environment settings (see photos). The all around setting offers a noise filter, speech clarity, and custom setting filter as well as an amplification setting. Other sound profiles include restaurant, music, and outdoor filters which change the sound input such as reducing wind noise when in outdoor mode. Another point to call out is that these hearing aids are much improved from previous generations in that I can take calls and use headphones without any type of feedback or static noise. Top reasons I love the Jabra Enhance Select hearing aids: 1. The three year warranty and hearing Care Team support ensure your settings and usage are optimized for the absolute best experience. 2. The quality of sound, as the inputs are far improved from the prior OTC hearing aids I was using before these. 3. The customization options in the app and compatibility with headsets and cell phones. 4. Battery life! These hearing aids are rechargeable which means I no longer have to shop for batteries and ensure I keep batteries with me when I go out. Charging is fast, 30 minutes of charging will last approximately 8 hours, and after wearing all day I haven't gotten below 70% charge. 5. Ease of use, even if these were my first OTC hearing aids, the app and setup guides are intuitive enough that it's easy to get started and understand what I need to do if something isn't working as expected.

I ordered these Jabra Enhance Select 300 (“Enhance 300’s”) hearing aids for my mother, she has been experiencing gradual hearing loss over the years. She finally relented about a year and a half ago and have been using the Jabra Pro 10 hearing aids purchased at a large warehouse club; they have been working well for the most part. While she can hear the TV okay, she still has difficulty hearing other people and in outside environments where there may be background noise. I was excited have her try these Jabra Enhance 300’s out, hoping the technology has improved over the years. Getting the Enhance 300’s setup was fairly simple. I downloaded the Jabra app and followed the prompts that walked me through each step. Index cards explaining the process was also included. I was able to have the hearing aids connected to her phone in minutes. My mom liked that the new case can also keep her hearing aid charged (3 full charges). If she was to go on a short trip, she can just take the case with her. Since my Mom has used Jabra hearing aids before, the transition from her current hearing aids to the Enhance 300’s was pretty much seamless. Several sizes of the domes are included, finding the right one to fit her ear was simple. The dome and wax filter should be changed monthly. Should you run out of these, an upkeep kit which includes a year’s worth of wax filters and domes and cleaning accessories is available for $39 on Jabra’s website. The Enhance 300 looked and felt pretty much like her Pro 10’s. One major difference she noted is that the receiver on the Enhance 300’s are slightly larger in thickness and length (see photos of side by side comparison. This small difference in size makes these Enhance 300’s pretty much unusable for my Mom. The larger receiver didn’t fit well in my Mom’s ear and sometimes fell out. When she got the hearing aids on and tested them, she noticed was that the new hearing aids did sound clearer than her old ones. I tried the different settings in the app, but she didn’t really notice any difference. This is fine because she’s not tech savvy at all, I don’t see her taking out the app to change the sound settings. To further enhance the sound settings, I uploaded a recent audiogram to Jabra’s website and made an appointment with the Jabra Audiology team. It’s nice that you can do this without leaving the comfort of your home. From the audiogram, the Jabra audiologists sent the adjustments to the Jabra app and these synchronized with the hearing aid. The process was very easy, and less of a hassle than visiting the warehouse club where the Pro 10’s were purchased. The meeting with the Audiologist via Zoom went smoothly. She was able to check a few things to ensure the hearing aid was setup properly and answered our questions. What she wasn’t able to do was to change the receiver size. While these new Enhance 300 seems to work better as far as clarity, the larger receiver size is a deal breaker. That’s unfortunate, I was really hoping the newer tech in the Enhance 300’s would make a big difference in her life.

I'm not sure if I received a defective unit or it's a software problem. Reviewing other units online I think I may have a defective unit. But the quality of sound is great. My grandmother was diagnosed with sensorineural hearing loss so we frequently have hearing aids from our insurance. Most of the time they are just ok, nothing worth touting about. We were told these were thousands of dollars and should be happy. And for a while it was. Then we received these guys, and immediately my grandmother noticed a difference. The sound of birds were "how she remembered it." She was very happy with it out of the box. Some complaints of the box being too big, but it acts as a portable battery so the unit has extra charges, and it charges very rapidly. We are very happy about that. My biggest problem was all the features were supposed to be connected to the iphone. We tried iphone, we tried ipad, and we just could not get this to connect to the unit. I have screen shots that these were not connecting. I have waited to connect to the service reps and they gave us some tips and ultimately we were told they were going to replace it. My grandmother says she won't use the features anyway, so we just kept it. I wish the connecting would just work out of the box, but as long as she's happy. Her words "these are the best I've ever used" and we've gone through about 5 by now. Finally the other nice thing about this are the included different sizes of the buds and spares. There's also a sizing card, which helps your loved ones determine which is the best size. Overall, I would still recommend this. I think I just happened to receive a unit that wouldn't connect, but for the job that it does, it does really well so we'll still be keeping them.

De definitely worth it to enhance my hearing impairment. Can hear sounds and conversations I was unable to do before. They are comfortable to wear, and the app makes adjustments simple. The support from Jabra has been super. They are extremely responsive to helping me out with any questions or issues I have encountered. It’s like having an audiologist at my immediate disposal.

I decided to purchase these after returning 2 other pairs that were less money, The cheaper pairs made me feel like i was in a tunnel or cave when talking and listening, i just couldn't stand it. I gave these a try even though they were expensive and they did not disappoint. I had a cancerous tumor removed from my right ear when I was 9 years old, so i've always had a little trouble hearing in that ear and with age it's only gotten worse. Give these a try, they won't disappoint.

These are very nice! Worked good, but did not work with me hearing problem. Best Buy took are of me after 2 months trying to get them to work with my really bad hearing problem.

Still getting used to them. Seem to charge quickly and perform as specified. Price was reasonable for quality.

Prior to getting these hearing aids, audiologists previously told me I had moderate hearing loss. That’s what I knew going into deciding to try yet another pair of hearing aids. I had pretty much given up hope on any hearing aids working for me. When I saw these, I decided to give them a shot. The box arrived and I was pleased with the quality of the packaging and that made me hopeful. It was very attractive and very sturdy. The contents were well organized, and the supplied booklets of information were very complete with many online references to video tutorials and tech support. In the booklets, it tells you the expected life of the hearing aids is five years and the tubes, three years. No other hearing aids I’ve ever had tells you the life expectancy. I downloaded the app and familiarized myself with it and charged the hearing aids and case. Before putting in the hearing aids, I took a hearing test supplied by Jabra using my bluetooth headset. The results from that test stated I had severe hearing loss and that was a surprise to me. I’ve only been diagnosed as moderate up until this point. When I first put them in my ears, I was immediately impressed with the sound quality and the fit. I wore them with factory settings for a week and then had an orientation with Jabra support’s audiologist. Richard was great with his training and expertise. He took my hearing test and adjusted the settings to optimize the frequencies I struggle with. He also explained each of the 4 programs as well as the noise filter setting and the speech clarity setting. A problem I had was that the volume was not loud enough in any of the programs, and he was able to boost the volume to a more acceptable level. He instructed me to try it for a week and if I had any more problems, he provided me with his personal scheduling link so that we could work out any other issues. Richard also instructed exactly how to clean them and how to troubleshoot any problems. The fit was perfect for me right out of the box. The tubes were perfect length and the domes were just right for me. The batteries last a long time. After 16 hours of wear, the batteries are still at 60% when I put them in the case at night. I like that these are rechargeable as my previous ones had to use the tiny batteries that are so hard to handle. The only downside is the charging cable is way too short. I’ve worn these in loud restaurants and other noisy environments. Prior to meeting with Richard, went to the setting for restaurants and couldn’t adjust out the background noise and everything was far too noisy for my comfort. After the meeting where Richard optimized the settings based on my test, I was then able to wear them comfortably and still hear the people I was dining with. The big bonus is being able to open the app and adjust settings as necessary. Once all the optimizations were made, I can go into the app, confident that I can use the noise filter correctly. After working with Richard, I just have to increase or decrease volume or change programs using the external buttons on the hearing aides. As far as the streaming goes, streaming although available, you’re unable to pause the streaming using buttons on the hearing aids. There is no pause or cancel button and you have to do it through the phone (in android, iPhone, this is possible.) This is the only negative thing I have to say about this unit aside from the short cord. I would highly recommend these for anyone, even over going to a commercial hearing aid store because the Jabra support is so thorough and available over zoom at my convenience.

Right out of the box the Jabra Enhance Select 300 exhibits a sleek, modern design that emphasizes discretion and comfort. The devices are compact and available in various skin tones, which helps them blend seamlessly with the wearer’s natural appearance. The build quality is robust, with materials that are both durable and lightweight, ensuring that they are comfortable for prolonged wear. The hearing aids are designed with an ergonomic approach, featuring soft, comfortable ear tips that conform to the shape of the ear canal. This minimizes discomfort and ensures a secure fit. Additionally, the hearing aids are available in different sizes and styles (including behind-the-ear and in-the-ear options) to accommodate various ear shapes and personal preferences. One of the standout features of the Jabra Enhance Select 300 is its sound quality. The hearing aids use advanced algorithms to deliver clear and natural sound. They are equipped with high-definition microphones that capture a wide range of frequencies, resulting in a rich auditory experience. Users can expect crisp, detailed sound reproduction, which is essential for understanding speech and enjoying music. The Jabra Enhance Select 300 features sophisticated noise-cancellation technology that effectively reduces background noise. This is particularly useful in noisy environments, such as restaurants or busy streets, where hearing conversations can be challenging. Additionally, the hearing aids have directional microphones that focus on sounds coming from specific directions, improving the clarity of conversations in noisy settings. The hearing aids offer customizable sound settings, allowing users to tailor their listening experience to their preferences. Through the companion app or a dedicated remote control, users can adjust various parameters, such as volume and frequency response, to suit their individual hearing needs. This level of customization ensures a personalized auditory experience. The Jabra Enhance Select 300 supports wireless connectivity via Bluetooth, allowing users to stream audio directly from their smartphones, tablets, or other Bluetooth-enabled devices. This feature is particularly beneficial for making hands-free calls or listening to music without the need for additional accessories. Equipped with a rechargeable battery, the hearing aids offer convenience and cost savings. A full charge typically provides a day’s worth of use, and the charging process is simple and quick. The inclusion of a charging case ensures that users can keep their hearing aids powered and ready for use at all times. The companion app for the Jabra Enhance Select 300 provides a range of functionalities, including remote control of the hearing aids, battery status monitoring, and access to sound profile adjustments. The app is user-friendly and adds a layer of convenience, allowing users to make adjustments without needing to handle the hearing aids directly. The Jabra Enhance Select 300 is designed with user-friendliness in mind. The controls are intuitive, and the companion app simplifies the process of making adjustments and monitoring the hearing aids. The setup process is straightforward, with clear instructions provided to ensure that users can get started quickly. Maintaining the Jabra Enhance Select 300 is relatively simple. The hearing aids come with cleaning tools and instructions for proper care. Regular cleaning and battery maintenance are essential to ensure optimal performance and longevity. Jabra offers comprehensive customer support for the Enhance Select 300. Users can access online resources, including FAQs and troubleshooting guides, and can also reach out to customer service for more personalized assistance. The support team is known for being responsive and helpful. I was also set up with an appointment with an audiologist. She went over the device with me and also went over my hearing test results. I found this benefit extremely helpful as I am learning to maneuver my hearing aids.

I have worn hearing aids for around 4 years now. My first set was a major brand sold at a great price compared to the local hearing aid dealer at an out-of-town discount warehouse club. I have friends that paid over quadruple what I paid at their local dealer. My issue with the discount club program is that even calling a couple of weeks before going to the city where I purchased the hearing aids I have yet to be able to get my hearing test and thus hearing aids updated. On a couple of occasions, they adjusted the hearing aids without testing me. About a year ago I got a chance to test the Jabra Select 50r and I love them. With the 50r and the 300 model that I just switched to, I can take an online hearing test or upload an audiogram and have my hearing aids adjusted by downloading the updates provided by a Jabra staff audiologist. I took the online test and uploaded an audiogram from my ENT's clinic. After receiving both of the Jabra hearing aids I received an online interview and orientation with a Jabra audiologist. At the online meeting usage and fit were covered as well as any questions I had. I was told both times, that the results from the online test were very similar to the much more in-depth audiogram that I sent in. The audiologist was able to fine tune my hearing aids from the online test results to the audiogram results, all while I sat at my home! This is a huge improvement over me not being able to be retested throughout several years with my original hearing aids. There are a number of differences between the model 50 and this model 300. Both models stream from my phone. Music streaming isn't like my high-end earbud sound quality, but it's very nice to be able to just turn it on anywhere. The model 300 adds hands free calling. I noticed a marked improvement in being able to hear in a noisy restaurant over the previous model. Depth of sound, acoustics and the complexity of available remote adjustments are improved in the model 300. The charging case battery will recharge the hearing aids 3 times on the go. I have yet to deplete the batteries of the hearing aids while wearing them through my daily activities. The hearing aids are water resistant. There is an app included which allows you to adjust the hearing aids through the preset modes as well as customize the settings of each mode. The model 300 adds a music listening mode. The app also connects you to the Jabra staff audiologists for help or adjustments. I am extremely happy with the performance of my Jabra model 300 hearing aids. I had no complaints about the previous model, and both were a huge improvement over my original aids. While the performance of the hardware is great, the greatest improvement is to be able to reach Jabra's audiology staff for help and adjustments from the comfort of home!

I have been using the Jabra hearing aids for about two weeks. They fit very well. I like the rechargeable feature. I have been going through all of the settings that are available. So far, the level of sound augmentation has been so low, it is hardly even noticeable. My hearing aids did not come with the sport securing wire, so I contacted the Jabra support, and they quickly sent them to me. That part was great. The Bluetooth part works but the sound is weak for me and the left hearing aid cuts out on occasion. At First, I did not think these hearing aids were going to work for me. That said I did have an appointment that was initially cancelled due to a scheduling conflict. I completed an on-line hearing test on the Jabra site. I had my appointment on line with the Jabra audiologist this afternoon. She (Kimberly) made some adjustments, and the hearing aids are working perfectly. She is sending me additional receiver wires that may make the aids fit a little better. I was concerned about the audio volume not being enough. I am no longer concerned about that. They have also sent me Sport locks that hold the ear buds in place better. With the exception of my first appointment being delayed, customer support has been excellent. I am extremely happy with my new hearing aids. The more I use the Jabra hearing aids, the more I like them. I used the restaurant feature last night and found that feature worked very well. Was pleasantly surprised. In Summary these work better than my traditional hearing aids in that I can use them on my phone for media consumption and calls. Also, the support is excellent and done at home remotely which is a real time saver. I think these are easy enough for all ages to set up. I did not think the process was too complicated that a less tech savvy user would struggle. Jabra is right there to help you out just in case.