Customer Ratings & Reviews

I recently received the these hearing aids, and they have exceeded all my expectations. These customizable hearing aids, supported by a dedicated Audiology Team, offer unparalleled personalization tailored to individual hearing needs. The ability to virtually meet with the Audiology Team for custom programming ensures a perfect fit, enhancing my overall listening experience. The SoundScape™ hearing technology is a game-changer. In noisy environments like busy restaurants or offices, the speech clarity is remarkable. This proprietary technology prioritizes speech and significantly reduces background noise, allowing me to hear conversations clearly, even in challenging situations. One of my favorite features is the hands-free phone call capability, especially with my iPhone 11. It functions seamlessly, just like high-quality earbuds. Additionally, the Bluetooth streaming feature for calls, music, and media integrates perfectly with both Apple and Android devices, keeping me connected effortlessly. The discreet “mini” design of the Select 300 is another standout. It's lightweight and nearly invisible, providing all-day comfort without compromising on advanced technology. The included portable charging case is incredibly convenient, offering over 24 hours of listening on a single 3-hour charge and holding three full charges. The Jabra Enhance Select app further enhances the user experience, allowing easy control of the hearing aids and remote adjustments from the Audiology Team. This advanced personalization is particularly beneficial in difficult listening situations, making the Select 300 a versatile and indispensable tool. Overall, the Select 300 hearing aids deliver exceptional performance and convenience, making them an outstanding investment for anyone seeking high-quality, customizable hearing solutions. I wholeheartedly give them a five-star rating.

Overall a great experience. This was a wonderfully complete kit and set up. I loved everything about my experience. The kit was laid out with easy instructions on numbered cards as well as step-by-step instructions for connecting the hearing aids on the app.  The only part I struggled with for set up was that I couldn't connect these new hearing aids at first because I already had one synced with my phone. I think the instructions are mostly for someone who has never had hearing aids before so the only improvement I would add is that, while they do mention disconnecting any other Bluetooth items nearby, they don't mention that you need to have your phone "forget" your previous hearing aid in order to connect with this hearing aid. I had assumed I could do both or that it would knock the other one off, I didn't realize I had to manually do that. Once I figured that out, however, it was easy.  In terms of style and accessories the Jabra is similar to my previous aids. Both were behind the ear and about the same size. Both came with wax guard kit, domes, cleaning cloth and charger. However, I previously had to pay an extra $100 for a rechargeable travel case but Jabra's charger is a rechargeable case automatically so that was a bonus. Additionally, the Jabra came with multiple kinds of domes, sport locks, an ear measuring tool and a receiver tool. It also came with a brush for cleaning the aid.   After initial set up of the aids and the app, I set up a video appointment. The soonest available was a week away. I also put in a request to have a remote adjustment. I am not sure if they typically would do that before the video appt but for me they didn't. I did answer a questionnaire for the appt ( the only issue I had here was that I ended up answering this questionnaire 3 different times. It didn't seem to know that I had already answered the questions and continued to prompt me to do it on separate occasions even after it said I completed it). I was also able to upload a previous audiogram from my records which was really a cool feature.  I don't have hearing in my left ear so I mostly tested the aid in the way that I would normally wear it, which is just in my right ear. I connected easily to the Bluetooth on my phone for music and calls and could easily adjust volume and settings in the app. The sound quality appeared to be good in my general work and home environment but for my specific hearing needs, it was too quiet. I fall into a more severe hearing loss and was advised that these aids would not be my best choice, but for mild or moderate, I think they would be great. When the audio connected via Bluetooth it was actually so loud and vibrant that I thought it was on speaker phone or coming from the phone and not the aids and I had to take the aids out on a couple occasions to make sure I wasn't blasting music or calls at work. Thankfully, I wasn't. I will say that the quality of voice on Bluetooth felt somewhat radio-ish, the tone was not as natural as I would like, but I brought that up in the video call and was told that had to do with the kind of loss I have. I would probably want to experiment with that more.  The video call was simple and informative, it was via zoom with a link. I scheduled an appt based on days and times given to me and just clicked on the link at the appointed time. The hearing specialist was friendly and walked me through all the included pieces in my kit. I actually learned a couple things that I hadn't been instructed on before with my previous audiologist. At the end of the video call,  the specialist also asked if I had any other questions and gave me time to respond without feeling rushed.  I love that these aids have a 100 day trial period and 3 year warranty. I feel like the instruction cards and the interview were also very clear, honest and upfront about what these aids could or couldn't do for me. I really, really appreciate that. I was told that I could return these based on my audiogram needs, and I appreciate that they weren't trying to make me keep the aids regardless of my specific need. I felt the whole experience was professional, helpful, informative and honest and easy. I was impressed and would definitely recommend these for anyone in a mild to moderate hearing loss range.  I especially appreciated this note on the instruction cards: "Hearing aids aren't like glasses. It may take time to adjust to new sounds. Don't worry, sound sensitivity is common and adjustments can be made through the app. If you bought the premium package, your hearing specialist will help you during orientation." That's another reason why I love the 100 day return policy, it takes time to get a good fit for hearing loss and I fee like Jabra allows for that. I was very impressed overall. 

I have tried and lived with hearing aids from 3 different companies. All have worked okay, but were lacking in different ways from what I was seeking. JABRA hearing aids have been an exception, and are all that I have hoped for in hearing aids. Lets start with the packaging: The aids came with fitting template, large easy to read sealed queue cards labeled 1 to 6 with extremely easy to follow directions. The owners manual, extra hearing aid small medium and large tips, wax protectors, special SPORT Lock attachment for vigorous activities that could dislodge the aids, charging cable with wall plug (many devices no longer provide the wall plug adaptor, only the USB C cable). The First Queue card has a large QR code for scanning. This QR code contains activation codes and enable the user to install the needed app and see videos in seconds without any data address or serial number entry. In short, a very quick easy getting started install. The JABRA select app was easy to use and allows for prompt refinements so that settings may be customized, or selected from settings designed for All-Around, Restaurant, Music, or Outdoors to filter wind sounds. No hunting, sub menus, just highly visible choice icons. There are sliders to filter noise, and enhance speech clarity as well. This all about improving hearing, and to that end, JABRA provides in home Audiogram testing. The user must put on a headphone, or in ear listening device such as my Apple AirPods. Tones at varying frequencies are used to determine one’s hearing strengths and weaknesses. Based on the results, the audiogram is reviewed by an audiologist and the hearing aids are synched via bluetooth to receive refined settings. It was amazing to me how the refinements set the Jabra hearing aids to enhance my hearing. This was a cut above my competing existing aids. Jabra set a new standard. The Jabra process also provided a Zoom call to be scheduled with a hearing audiologist. I did so and couldn’t be more happier with the 30 minute one-on-one call. The expert had me pllace the hearing aid template on my ear and said that even though I was pleased with the size of the ear tips, the wire connector, she felt I might be even more pleased with slightly longer wire connectors based on her observation of the closeup I provided to the Zoom camera. She immediately ordered this new set of wires at no charge and recommended I try them. The audiologist answered all questions and surprised me with her knowledge of my iPhone (it contained the Jabra App). I asked if she could tell me how to have all incoming phone calls automatically routed to my Jabra hearing aids so that I wouldn’t have to put my iPhone up against my ear. She walked me through the settings in 2 minutes and then tested the settings by phoning me! She asked if I would like to schedule a follow up call in a week or so, and I did so. In short, this level of service was exceptional. My wife came by and asked when i was going to test the hearing aids, to which I replied I was wearing them. She was shocked and said she couldn’t even tell as they were in the ear and not visible, other than the tiny clear wire that connected with the tiny microphones hidden behind my ear (smaller than my other hearing aids). Other features I liked were the fact that the hearing aids used rechargeable batteries that charged by simply inserting them in the provided case. Tiny lights revealed the level of charge. The charger was portable with it’s own rechargeable batteries. In short, you could put the hearing aids in the case, and the case in a pocket. The case would be able to charge the batteries. The case itself has a cable and plug so that it may be charged after 3 or 4 hearing aid recharge cycles. I have been using the hearing aids during all waking hours, and they go 2 days without the need for charging. Note: The hearing aids are not waterproof, so they have to be removed for swimming, showers, etc. The Jabra select 300 are superb in every respect, especially in personal service. I highly recommend them.

The Jabra Enhance Select 300 hearing aids are wonderful for those who are hard of hearing and suffer from hearing loss. They are not meant to be used for people who have significant hearing loss, hearing impaired or suffer from tinnitus from loud ringing concussive sounds. I've lost hearing over the years from too many concerts when I was younger so I was looking forward to trying something that could help me hear easier without straining or missing words or asking people to repeat what they said. So the main benefit of hearing aids as the name explains is they pick up and isolate sound you want to hear, like voices or directed noises and amplify the sound to the receiver in the hearing aid that delivers sound directly into your ear. Another big benefit now with modern smart phones, is that they can be connected to your smart phone to function as a super fancy headphones. On my iPhone, registering my hearing aids and pairing to my iPhone was simple enough, however MAKE SURE you disconnect/forget any previous hearing aids in the Settings > Accessibility > Hearing Devices section or the Jabra hearing aids will not pair. I had to try a few times before I realized why the Select 300s were not pairing to my phone and finally I disconnected my old pair of hearing aids. Basic setup was simple, walk through the Jabra Enhance Select app (different than the Sound+ app if you have normal Jabra headphones/buds) and it helps you pair everything and then calibrate sound to each ear. In addition, you can schedule a support call with a Jabra audiologist that will help you further calibrate sound and address any concerns you might have. I was really impressed with the level of support that was provided with the Select 300 and with the help of the audiologist, I was able to dial in optimal settings for both of my ears since my hearing is worse in my left ear compared to my right ear. The case for the Select 300 is like a REALLY fancy headphone case with multiple status LEDs, a magnetic cradle that locks in and capacitively charges your hearing aids and a USB-C plug that allows you to charge from many different power sources. The case itself is large but sturdy so it would be hard to lose and it provides around 4 days of power, as each 3 hour charge lasts about 24 hours and the case itself can hold 3 full charges, plus the 1 when the hearing aids are fully charged. I think that's the most impressive part about these hearing aids, they are like super premium headphones but everything is shrunk down, you won't believe how tiny and concealed they are while wearing them. The only negative that I am sure I will get used to is the design. The body of the hearing aid sits behind your ear and then the receiver wires run over the top of your ear and the dome then fits snugly in your ear canal. This process itself is somewhat cumbersome when you're not used to putting them in but after a few days I was already much faster at putting them in, kind of like getting used to contact lenses. However, the other thing I didn't love was that when I was wearing sunglasses, I could feel them push against the body of the hearing aid. This is something to be aware of for those who wear eye glasses, safety glasses or sunglasses a lot. My older pair of hearing aids fit completely inside my ear canal and they were rigid/plastic so they were very easy to insert and remove and didn't interfere with my glasses. Very happy with with these Jabra Select 300 hearing aids, I didn't see it on the BestBuy website but these should be FSA eligible, so you should be able to submit the receipt for reimbursement. Make sure to check with your plan administrator if that is something you can take advantage of.

In short, I'm impressed and would recommend these to anyone looking for OTC hearing aids. I've tried other OTC hearing devices before with less than stellar results and though I was hopeful I wasn't expecting these to be much better... and I was totally wrong. From the moment I first put these in, even before any tuning or tweaking at all, I could instantly hear much better. The difference wasn't subtle, I was hearing clocks tick and leaves rustling and all kinds of audible details I have been missing for years. Most importantly, in most cases I can now clearly hear my wife talking to me without needing to often ask her to repeat what she said -- this is seriously a genuine stress relief... for both of us. The package includes a nice selection of open, closed, and tulip type ear domes in various sizes; and also the tools for basic maintenance such as a brush to clean the domes and "sticks" to replace the wax protectors as needed, usually every few months. I'll also add that the online service and resources have been impressive at this price point. You can schedule a live orientation video meeting to learn about how to use them, there are videos that show you how to perform regular cleaning and maintenance, and if you don't like your audio settings you can generate a request within a day or so (often less) you'll get a notice in the app that adjusted settings are available to apply -- and if you don't like the new settings the app also lets you rollback to the previous settings which in my case proved quite useful. There are 4 modes that can be cycled through using either the app or by long-pressing the button on the back of either bud; all around, restaurant, music, and outdoors. And you can tell which mode you've selected by the beeps 1, 2, 3, and 4 beeps respectively in the order above. I use all-around mode most of the time but the restaurant mode has proven to be helpful when I'm in a noisy spot but only really want to hear the people I'm seated closest to and are mostly in front of me. When I first put them in my ears would get itchy after an hour or so but after just a day I was already getting to the point of having them in for hours and literally forgetting they were even in. Most weekdays I work alone, with a headset or headphones on for calls and meetings, and so I don't wear these; but as soon as I'm home or in public I'll pop these in to improve my awareness and interactions with family and friends. That they are Bluetooth capable is a boon as well. Music through them doesn't have a lot of depth but phone calls are clear and no one complained about being able to hear me. Seriously, for OTC hearing aids I couldn't be happier. No exaggeration, these were everything I hoped they would be and more.

I'll admit it takes a lot to write this review, the hearing loss is not something I like to discuss or even admit in many cases, but there's a lot to be said about these. Packaging: It's a premium look and feel and really one would hope so at this price point, the box is well designed, the included accessories are thoughtful, which includes a set of cards with very easy to follow instructions on setup that even were I not a tech savvy individual, there would be no challenges getting them going. Setup: As mentioned there's 6 cards included in a separate sealed pouch that lay out in simple steps the setup. Admittedly many individuals looking for devices like these may not have the level of tech expertise or exposure that other types of devices, including Bluetooth headsets, may have. These cards make setup simple and easy to follow. Fit: This is where I had a lot of concern. Being that hearing aids like this are kind of "one size" I did worry that they'd either be more visible than I'd prefer or not fit as well as I'd hope. I was wrong on both counts. Now that being said, they are definitely still visible, but i suppose some of that will also depend on the size of an individuals ear and how well it can hide the external part. Some simple adjustments make the rest of the unit fit inside the ear comfortably. Performance: In a word, wow. I was skeptical about the statements of being able to hear well in noisy environments, but they really deliver. The sound is natural and delivers well. The features to connect via Bluetooth to the phone are great. There's a couple of more advanced options that can be adjusted, but honestly out of the box they work amazingly. A couple of notes here: the battery life is good, but what's great is the charging speed, much like true wireless headsets these come with a charging unit that is portable and holds additional charges, the literature claims 3.5 hours to full charge and I'd have to agree. Battery life claims 30 hours max and while i did come up short on that I'm sure a lot of that has to do with environment, being in a noisy place they'll have to work harder, likewise with or without Bluetooth, that said they still deliver well over a full day of use which is all I can really wish for. Recommendation: A resounding Yes. If you're in the market, just get them. I don't know how better to say it.

I purchased Jabra hearing aids from Best Buy. The service was great and everything went just as they explained

Overview The Jabra Enhanced Select 300 Hearing aids are fantastic. The quality is awesome. Case is a bit large but you won’t lose it for sure. The Hearing aids themselves very unnoticeable, no one knows I have them on. The larger piece which goes behind the top of the ear hides very well. The clearish wires blend in very well with the ear so people don’t see them clearly and therefore don’t notice. Sound and improvement for impaired hearing: The sounds and improvement in my hearing is astounding. I am hearing people when they talk softly to me so not to disturb other folks. It is good to hear more fully once again. I can hear television and music without having to blast everyone else out of the room. Installation and setup Download the app which is easy and follow the setup steps. The app walks you step by step and tunes the hearing aids due to your hearing. There are tests that you take which determines what sounds you hear and which sounds you can’t and then tweaks the hearing aids accordingly. The Doctor’s office setup these test online and after evaluation will tweak them more to get them more accurate. Then they set up a zoom call to meet with the doctor to discuss the hearing aids and the findings with you personally. A stellar product that actually works very well. Highly recommend these to anyone that is needing hearing aids. The case holds a charge so you can just simply place the hearing aids in the case and let them charge overnight and ready for the next day. Battery Life The battery life is really good. I wore them all day and still have 60% state of charge before I go to bed and fully charged the next morning. Ready to go.

These hearing aids are fantastic. Completely next level kind of awesome. First off, they have an outstanding build quality and are long lasting on a charge. The battery case makes a handy little place to both keep them when not in use but also helps keep them charged up. The only complaint, and it's a minor one in the grand scheme of things, is that if you wear glasses like I do then they take come getting used to wearing as the part of the hearing aids that sit behind you ear tends to rub against them and become a tad bit uncomfortable. It's a minor complaint and after about a week you get used to it. Fair warning, there are multiple Jabra apps in the App Store and it's important to make sure you are using the right one. I found this out during the setup call with Jabra. Once I had the right app installed it became so much easier. On a side note, the lady who assisted me from Jabra was outstanding and helpful. That alone made this worth it. She helped me pick the right ear tips for best sound quality. Who knew one ear canal was larger then the other. This will help me in the future! After about an hour on the phone with the lady from Jabra I was all set up. The sound quality from these make a night and day difference in hearing clearly in my day to day. Via the app I'm able to adjust volume right from the app. To say I love these would be a massive understatement!

The Jabra Enhance Select 300 hearing aids are surprisingly comfortable and easy to use. I have mild hearing problems when in large group settings, or in noisy environments. These definitely help! Also, I wasn’t sure how well the “over the ear” style would work with glasses, but it isn’t an issue at all. The app has tons of features that more expensive hearing aids don’t offer, which makes it simple to adjust and fine tune based on your surroundings (restaurants, outdoors, etc). The battery life is outstanding! Wearing them all day will not deplete the battery, and I’ve never had them go below 60% even after using them 16+ hours straight. The charging case recharges the hearing aids quickly and also holds many “recharges” before needing to get recharged itself. The Bluetooth feature allows you to use as standard earbuds. However, they don’t provide great sound quality when listening to music, so don’t expect them to replace your earbuds which are meant for music! After about 1 week of wearing the hearing aids, I had the live Zoom meeting with Jabra’s hearing specialist to personalize my settings, and help me walk through all the features on the device. They used my hearing test results to personalize the settings for each ear, and they were incredibly knowledgeable and helped answer all my questions. Overall I couldn’t be happier with this device, and recommend it to anyone that can use a boost in their hearing.

The Jabra Enhance Select 300 are a set of hearing aids from Jabra that marries traditional hearing aid technology with an app that lets you personalize the behavior and also support traditional wireless earbud capability - taking calls and listening to music. For this review, a relative who has experienced hearing loss trialed the device. In the box, you’ll get the hearing aids, charging case plus a cord, a cleaning brush and cloth, ear measurement tool, sizing tips, and the setup guides. The charging case looked like just another wireless headset case. It has a battery that can be charged and it charges the hearing aids when docked inside. The hearing aids themselves look like traditional ones with the main unit sitting just behind the ear and what looks like acoustic tubing to the piece that goes into your ear canal. This helps give it a more concealed look. The ear measurement tool is used for determining the best length receiver wire for you. As this is not adjustable, it seems pointless to include it unless one is able to get a swap on the hearing aid if the sizing is not optimal. After getting the correct earbud tip, the first thing is getting the correct one into each ear. Unlike regular earbuds, telling left and right is a bit more subtle. Held facing forward, the receiver cable kinda curves inwards toward the ear so that’s a decent way to tell. However, the earbuds are also color coded with a blue dot on the left and red on the right. So between those two indicators, one should be able to get them in consistently. You’d place the behind the ear part first then insert the earbud fully into the canal so that they’re not even visible externally. While that looked uncomfortable, I was told that this is normal for hearing aids and the tip felt smooth while providing good retention inside the ear. Pairing to the app was pretty straightforward. Even though there are tactile buttons on the hearing aid, like other bluetooth earbuds nowadays, it powers on automatically when removed from the charging case and by default is in pairing mode. The Jabra Enhance Select app then just walks through the process of detecting and pairing them. The app has a bunch of presets to select the environment you’re in to customize the hearing aids. There’s also automatic volume control which I’m told was a great feature as it avoided occurrences when the hearing aids can drive too loud because of a sudden change in ambient sound or volume from a conversation. One can also customize presets further, tweaking treble, bass, and “middle”. These are normal audio filter controls but I guess also work for normal speech clarity. Performance wise, it was reported that these did a good job in daily activities. It was appreciated that one could take calls wirelessly and could tweak profiles when in a quiet environment, restaurant, or walking in the park. They did report a couple potential issues. It only happened twice but there was cases of whistling when talking on a phone normally (not over bluetooth) and holding the phone up to the ear (with hearing aids). Shifting the phone made the whistling go away and it did not return for the duration of the call. The second was battery life. Having the bluetooth streaming capability meant these got used to play audio from the phone which impacted battery life. Streaming music, the earbuds lasted for about 6 hours before needing to be charged. The case can recharge them up to three times which means you still get all day battery life and they didn’t really listen to more than 6 hours of music daily, but it does mean there’s potentially a 1-3 hour period of time that you’re waiting for the battery to charge. Luckily, it seems just charging for about 15 minutes gives a decent amount of normal “hearing aid” runtime which made it convenient to charge up, use, then have a longer period of charge time commuting between two locations. Ultimately, the conclusion was that the Enhance Select 300 did a good job, was easy to use, and provided useful customization. Battery life is something to plan for if you’ll use these in music mode but as just a hearing aid, the life is great and the charging case removes any real anxiety regarding battery life when out and about during the day.

....And I was missing a lot of my life. The Jabra Enhance Select 300 series hearing aids are the best life changing addition I have ever been happy to use every day without complaint. I will say right off the bat, these do not replace your ear buds for music or phone movie watching. Yes, they work for that but you do not get the bass and deep feel you get from ear buds. These are for your every day life, with music in the background, that is what these are for. I work in a machine shop and office setting, I am in and out of the office all day. I use these when not at work, I want to have less hearing and use ear buds to cover the sound of the machines, not make them louder. I did try them at work, and yes, you can lower the volume, but, then I cannot hear the music, it is a just something I wanted to get out of the way this review is based on all personal time with daily life and 4 kids. I have been wearing these for a month now and as soon as I get to my truck, I put these in and start off the rest of my day. My kids are not complaining anymore that I don't hear them or I didn't hear my phone ringing again. My wife is happier, I can hear her now much more easily as she has a very mono tone. I love my wife more than life itself, so there is no digging her in that, I truly mean these have just made her happier because I actually hear her better. I wore these the day I got them and started the journey to better hearing. You take a hearing test almost right away after setting up your account and app. The test sends your results to an actual ENT and they adjusted my settings which made all the difference. I then after multiple attempts to get the Zoom to work and 3 missed appointments due to that, I was finally able to talk to the doctor today and was able to get more adjustments that I am trying as I type this. So far the tingy sound of high pitch speakers is virtually gone, so much better! Bass is still super lacking as expected but I was a tad hopeful as my low hertz ranges are what is the worst on me. The Doctor also went through more settings and how to work them properly and/or made sure I was using them correctly if I said I use that feature. So far, I can say these last 2 to 3 days for me during the week before I charge and on the weekends it is 1 charge per night for me. Great Job Jabra, I am in love with the changes in my hearing.

In the realm of over-the-counter hearing aids, the Jabra Enhance Select 300 has emerged as a formidable contender, garnering praise for its advanced features, discreet design, and exceptional customer service. As someone who has struggled with hearing loss for years, I can attest that this device has been nothing short of transformative, not just in terms of improved hearing but also in the peace of mind provided by Jabra's unparalleled support. The first thing that struck me about the Jabra Enhance Select 300 was its sleek and inconspicuous design. The mini receiver-in-the-ear (RITE) style fits comfortably behind my ear, and its slim profile ensures that it's barely noticeable. This was a significant factor for me, as I was hesitant to wear bulky hearing aids that would draw unwanted attention. But what truly sets the Jabra Enhance Select 300 apart is its advanced technology. Equipped with SoundScape proprietary speech clarity technology, these hearing aids deliver exceptional sound quality in a variety of environments. Whether I'm engaged in a conversation in a bustling restaurant or enjoying a concert outdoors, I can clearly hear the nuances of speech and music without being overwhelmed by background noise. This has made a world of difference in my social interactions and overall enjoyment of life. The customization process was easy. I downloaded the Jabra Enhance app on my android and completed a hearing screening. The app then generated a personalized hearing profile that tailored the device's settings to my specific needs. While this doesn't replace a professional hearing assessment,but does a really good job of tayloring it to your settings needed. The app also allows me to further fine-tune the settings or switch between different listening environments with ease. Perhaps one of the most compelling aspects of the Jabra Enhance Select 300 is its affordability. Compared to traditional hearing aids, which can cost thousands of dollars, the Jabra Enhance Select 300 is priced significantly lower, making it a more accessible option for individuals with hearing loss. This affordability, combined with its impressive performance and discreet design, makes it one of if not the best option on the market. Thats not all the benefits. When you purchase the Jabra Enhance Select 300, you also gain access to a dedicated team of audiologists and hearing care professionals. This level of support is truly remarkable, and it has played a crucial role in my successful hearing journey. From the moment I first contacted Jabra Enhance, I was impressed by their responsiveness. Their audiologists guided me through the setup process, answered all my questions patiently, and provided ongoing support through the app and phone consultations. Whenever I experienced any issues or needed adjustments, they were readily available to assist me remotely or schedule an in-person appointment if necessary. This personalized care that I am a huge fan of, they ensuring that I get the most out of my hearing aids. It has allowed me to confidently navigate the challenges of hearing loss, knowing that I have good and nice people to help me if I need it. Be sure to get them if you need them.

What can I say about these hearing aids other than that they have changed my life? I am absolutely blown away by the quality of the Enhance 300's. Out of the box, you get the hearing aids, charging box with cord and wall charger, 2 different style domes in 3 different sizes, wax guard kit, cleaning brush and cloth, and a measuring tool for replacing wires. You also get a ton of information about the aids, including the app. To get started, I charged the aids and downloaded the app. After going through the hearing test, I scored as being "significantly impaired". The aids come with 4 preset settings for outside, music, restaurant, and all-around. The app allows you to customize all aspects of the sound, but I did not want to play around too much. I was extremely surprised by the comfort and discrete size of the receiver. I was worried that I would have these big clunky devices stuffed behind my ears, but that is not the case. The slim design allows them to neatly tuck in behind your ear. The speaker bud goes fully into the ear canal. All you can really see is the wire, but it is very thin. Overall, I was impressed. The sound quality out of the box was very good, but I had some problems using the phone and with loud outbursts. These are not just sound amplifiers. The aids need to be fine tuned so I turned to the consultation that is included with the premium package. The doctor was very knowledgeable about the function of the aids. I told her the problems I was having and she pushed the updates directly to my aids via the app. They really made a world of difference. I do not know if I would have been able to come close to solving my issues without her help. Do not skimp. Buy the premium package. The personalized customization is what makes all the difference. This is my first foray into actual semi expensive hearing aids as I have been stubborn about spending money. I have bought otc solutions that are nothing more than little amplifiers. They are unsightly and provide awful quality. The Jabra Enhance 300's are an absolute game changer for me. I would give 10 stars if I could.

I recently discovered my hearing was not what it once was, getting older. I decided to try a pair of over-the-counter hearing aids rather than be "recommended" expensive options by an audiologist. These Jabra stood out as the pair to try simply because I'm aware of the name and the quality of their headphones. Unboxing revealed an easy to read, and understand, selection of cards with instructions on how to set up the devices, charging and downloading the app. They come with an assortment of a dozen of each of different sized ear nubs and mesh domes, including what are known as sport clips (to keep them in place when doing sports). The case was a large version of what you would get with a pair of Bluetooth earbuds or airpods. The units themselves are quite small and lightweight, I couldn't feel I had them on unless I put on my glasses. They have a very thin and transparent wire that's barely visible, which I liked. Trying them out after charging, I discovered there was a substantial feedback echo and hissing background noise I wasn't expecting. I thought I could manipulate the settings on the app, but couldn't figure out how to fine tune things. I finally realized they needed to be calibrated by the Jabra premium support, so I used the app to contact them. They directed me to make an appointment to speak virtually with one of their specialists. Unfortunately, the earliest available was in 2 weeks; I had no choice but to wait since there was no use wearing them in this condition. Fast forward 2 weeks, the specialist seemed very nice, knowledgeable, and acted as though my interests were a priority. She sent me a link to access the audiogram test on their site, but hung up with me and told me to submit it once I was ready and she would send a calibration to the app. I conducted the test a few times to be sure and submitted the results within a few minutes. She didn't respond for not one or two days, but a week, only to tell me she suggests I take the test again because the results don't seem correct. I retake and resubmit immediately; I get a response the following day. I emailed another person who escalated the matter; with whom I told to please just send the calibration so I could start using my hearing aids I'd received a month ago by now. Finally, a calibration was sent and I synced them to my hearing aids. I wasn't expecting much, but to my surprise, there was no feedback, no hissing, I didn't hear anything out of the ordinary prompting me to think maybe they were turned off or something. They were on and it felt like I couldn't immediately tell anything was different until while in a conversation, I discovered I heard everything the person was saying, when typically, I might misinterpret a word and get corrected or have to ask for a repeat. At that point I realized something was different, the slight ringing of tinnitus was still in my left ear, but the words I was hearing were a little more understandable. This is not to say they were orders of magnitude better, just somewhat better. I believe with some tweaking, I could get them to be even better. In conclusion, I would like to point out the obvious, their premium support doesn't work and should be revamped. It was particularly disconcerting to be held hostage at the whims of their service just to get the hearing aids to work properly. I think they should include everything within the app so the owner could take the test and get them calibrated without third party support unless absolutely necessary. If not for their service, I would've added a star, because the devices work well.