Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,649 reviews
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Great sound
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product have a great and really loud sound and are really comfortable, maybe more than the beats
I would recommend this to a friend
Pros mentioned:
Bluetooth, Sound quality
Rated 4 out of 5 stars
Great sound for good value
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these headphones when they were new to the store and before I saw the commercial for a similar product by a different brand. They work very well together with the insignia Bluetooth 4.0 USB adapter. They were easily connected to other bluetooth electronics.
I chose this brand because they have been proven user friendly from my experience of using a similar product at work. The sound is great.
The only reason for four stars and not five is because when I am using the noise cancelling capabilities, the lowest volume level is still a little loud.
I would recommend this to a friend
Pros mentioned:
Comfort, Sound quality
Rated 4 out of 5 stars
Good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
They work well, are fairly confortable and decent sound. I've had better headphones but these are great for the price.
I would recommend this to a friend
Cons mentioned:
Fit
Rated 4 out of 5 stars
Good midrange option
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I wanted wireless because I don't always have pockets, but I need both earpieces from having partial hearing loss. Operation is pretty simple, they stay on very well and the audio is excellent. They look a little bulky on the ear, and the square external portion could be an issue if you have a compact earshape or if you are rolling around. Got mine on sale, so the price was acceptable. Spending close to $100 would have been painful, but the sale price made it worthwhile.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 2 out of 5 stars
Great sound but kept falling out of my ears
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound on these earbuds are great but I returned these back because they kept on falling out of my ears when I workout. They wouldn't fall off because of the over the ear hooks but the sound quality went extremely down once the earbud dislodge from inside my ear canal. I'm a heavy sweater and they wouldn't stay on.
Also after 3 uses the volume/mic buttons stopped working. I would assume because of the sweat. So I would say that these are not sweat resistant.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Great sound and comfortable!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed Headphones for running with my iPhone. I have small ears and I don't like a cord attached to the phone. My Best Buy sales person said she loved these Bluetooth headphones because they fit comfortably in her ears. Plus no need to attach to your device. So I bought them and I love them. The sound is great and very comfortable. One downside. I wish there was a way to have an attachment to use them when I fly. Have to use my uncomfortable headphones on the plane!
I would recommend this to a friend
Cons mentioned:
Bass, Fit
Rated 2 out of 5 stars
Sound Quality Bad, Doesnt fit ears well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased this after reading rave reviews about Jabra headsets. First off the part that goes around your ear is like jelly and flops all over. Secondly, the ear pieces them selves don't fit well. I guess i'm between a small and medium. Also, the sound quality is very poor. While working out I had a hard time hearing it with max volume due to gym noise, also there is literally NO BASS. I will be returning them to try a different brand that is not Jabra.
No, I would not recommend this to a friend
Pros mentioned:
Bluetooth, Sound quality
Cons mentioned:
Fit
Rated 4 out of 5 stars
Good for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Had a hard time finding cheap earbuds that would work with the Apple 3 watch, since it requires Bluetooth 4.0 or greater. These do work with the Apple Watch. Sound quality is good, and the fit is pretty decent. I’m not a huge fan of wrap around the ears, but these aren’t too bad.
I would recommend this to a friend
Cons mentioned:
Fit
Rated 4 out of 5 stars
Excellent sound quality and stay in well
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These Bluetooth earbuds work well, pair easily, and stay in place. The above ear clip helps them stay in, but also makes them somewhat more difficult to put on. Don't count on putting them on in a hurry when you get a phone call. Bluetooth reception was not as good as some, but should be fine in most circumstances. There were times when moving around that they would cut out if I turned my head a certain way or put my hand over the one that has the BT receiver.
I would recommend this to a friend
Pros mentioned:
Comfort
Cons mentioned:
Battery life, Fit
Rated 1 out of 5 stars
I give up on wireless headphones
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried several different wireless headphones and still in set of a good pair. The representative in the store stated that these earphones would do the job. Although they where comfortable in my ears they don't stay in. Poor design the part that wraps around your ear falls off. I've had these only a few weeks and now they don't keep a charge. Twenty minutes tops!!!!
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Volume
Rated 4 out of 5 stars
Good sound quality for wireless headphones.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to pair with phone. Range is OK. Sound quality is good but lowest volume setting is still a bit loud.
I would recommend this to a friend
Cons mentioned:
Connection, Fit
Rated 2 out of 5 stars
Good In A Pinch. But price up if you can.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these wireless headphones for wire free working out, bike riding, and studying. I did not want to be attached to my phone. I have an iPhone 6S. The first time I tried to connect the Bluetooth, it did not want to connect. I was about to return it when all of a sudden, it connected. While it does work, the connection is very fleeting. I will have my phone in my drawstring bag behind me while riding bike and the connection goes in and out. Same thing if I get a phone call. The person on the other side is always complaining that they can't hear me and that the connection is bad. It should not happen when the phone is less than 2 feet away from me. So basically, it does what it is supposed to do as long as the Bluetooth connection is not very far and you are not moving around too much. But I guess that is why this pair was cheaper than other models. I still use it, when working out. But that's pretty much it. The earbuds fit fine. My ears get itchy after having them in for such a long time. It has 3 different sized buds to accommodate different ear sizes. Conclusion: Get them if you're in a pinch, but if you can afford it, get yourself a better pair.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Volume
Rated 4 out of 5 stars
Good headphones for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Headphones fit pretty good. Sound is good also. Wish the volume went louder. No problems or complaints so far.
I would recommend this to a friend
Cons mentioned:
Bass, Fit
Rated 2 out of 5 stars
Not Good
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Poor Sound quality and fitment. It feels very light and plasticky. The sound quality isn't even as good as stock apple earbuds. Bass is non existence. I would spend the extra money and get something better. These are $50 but they sound no better than $10 earbuds. If it wasn't for the bluetooth feature these would cost under 10 dollars. You've been warned.
No, I would not recommend this to a friend
Pros mentioned:
Bluetooth, Comfort, Sound quality
Rated 5 out of 5 stars
Great sound for bluetooth earplugs
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fast charging,easy to set up bluetooth, comfortable and great sound
I would recommend this to a friend
Pros mentioned:
Weight
Cons mentioned:
Battery life
Rated 3 out of 5 stars
May be returning these
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Lightweight, which is nice but the battery doesn't last long. I may be returning these soon.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
great sound with out a lot of weight
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I brought these blue tooth headphones to work out. I had others in the past but these was recommended by a friend and he was right. Its worth every dime theres nothing to hanging around your neck to get staged or fall off wile working out Not to mention the great sound.
if your a gym head and like to listen to what ever these are a great option to have.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Fit
Rated 3 out of 5 stars
Not what I expected
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The sound was good but they are too bulky... I don't like the fit...it's better options available for the same price
No, I would not recommend this to a friend
Cons mentioned:
Battery life, Connection, Fit
Rated 1 out of 5 stars
not comfortable
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this product thinking it would be great but I was wrong. The connection tends to drop time to time and the battery life is no good. It says 4hrs but it seems like 2hrs. The square shape of the ear buds digs into my ear making it sore. Thus product isn't worth the money
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Connection
Rated 3 out of 5 stars
Works OK
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the convenience of it but the connection can be spotty at times. The sound quality is good so overall I am satisfied.