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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 1649 reviews

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Rating by feature

  • Value

    Rating 3.4 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

68%would recommend to a friend

Customers are saying

Customers consistently note the Step Wireless Earbud Headphones' sound quality, comfort, and affordability. Many reviewers describe the sound quality as good, while others appreciate the comfort and fit of the earbuds. The price point is also seen as a positive aspect, with several customers mentioning that they are a great value for the price.However, some customers have concerns about the fit, battery life, and volume. Some find the earbuds to be uncomfortable, while others wish the battery life was longer. Additionally, a few customers have mentioned that the volume could be louder.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,649 reviews
  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. Sound quality is better than expected. They work great with my computer (blue tooth enabled) and phones (2). They work great for running as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good quality, noise reduction & fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had difficulty in the past finding the right wireless earbud headphones. This is the best one I've purchased thus far (and I've tried many). The listening quality is very good (and I have a slight hearing issue). The best part is that it fits over the ear as well as a bud that goes in the ear. I have small ears and other wireless earbuds that only go in the ear always fall out. Charging cord could be longer.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    great product if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great. Long use time. The problem I have found is the ear prices for behind the ears are too large for me and to use the eat set with out the behind the ear pieces the ear set is to big to fit comfortably in my ears. The headset makes my ears sore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used these before and are good for the price.They fit perfect in the ear and has good sound quality and the charge lasts long when compared to the JBL - EVEREST 100 Wireless Earbud which are over priced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good but not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them because I thought they would grip my ears (I previously had the LG Tone set which I Loved but would die out after every year and half) but they aren’t great when working out especially when you want the music in your ear bumpin’. As far as sound, They’re great! Great bass and is good to block out sound when it’s not sliding from your ear. Even with the hooks for the ear, that starts to hurt when sitting on the back of your ear for too long. The controls work fine but overall it’s good, not great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Product needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While using headphones with IPhone and iPad I had experienced poor range, static, and poor reception near the device. I could have just used wired headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    good sound but awkward

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have little ears and have been hunting high and low for a pair of ear buds that dont fall out when working out. These stayed in but I found them to be a little bulky for me, they have decent sound,and were pretty easy to connect to things via bluetooth.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Fit

    Rated 2 out of 5 stars

    Not great ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these as a gift from my husband. They didn't fit very good and there was not a way to tighten them to fit around the top of my ears and the battery life is only 4 hours before having to recharge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice but pairing is difficult

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones but have a hard time getting them to pair with my iPhone every time I use them. The sound is awesome and I love the convenience of no wires, but I have to allot extra time for the pairing process and that can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these earbuds, very comfortable and affordable. I use them for workouts and long runs. Great sound for such an affordable product!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good but not great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own the Jabra Sport Pulse and once you get the right fit, they are superior. The Step were ok, but flimsy ear hangers were a hassle. Never could get them to sit right. I believe it affected the sound quality. Stick with the COACH or SPORT Jabra!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Meh - better headphones out there for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had big problems getting these headphones paired to a Samsung S4 - once they were paired, the connection would drop. Still troubleshooting this but I've successfully paired other headphones to this S4 in the past without loss of connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    These are good blue tooth ear phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good blue tooth ear phones. The blue tooth works good and the speaker are very clear. These ear phones should last me a long time. I do like how they sit in shoulders. Thank you,

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Fit

    Rated 4 out of 5 stars

    For average use, not running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these when I'm running, but after sweating the part that goes around the ear comes off easily, so I'm constantly re-positioning them during my run. If you're only running a 5K they may be fine, but any longer and they would be annoying. Most of the time the bluetooth connection works, I've only had it disconnect a couple of times. Overall these are great for everyday use, but would not recommend for running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm disappointed in this product. Pairing is relatively easy but the sound cuts out frequently. Really annoying when you are trying to run. Earbuds are comfortable and come in three different sizes Guess I'm going back to corded earbuds.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good purchase, not for serious audiophiles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit good, better than most I've tried, but can get twisted. when they get twisted, you have to remove them from the back of ear retaining clip and twist the cable. this seems to happen when I'm not using them and keep them hanging around my neck.Sound quality is quite good, not awesome. Would be great if there was a way to tell how much longer the battery will last, other than a single brief chirp in your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Stays put

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havery a pair of Jaybirds, which I do love, but these stay in place in my ears better. Not sure if just my ears or not. Sound quality and connectivity were quick and sufficient.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Price

    Rated 4 out of 5 stars

    Much better than anticipated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to get these, since they were so much cheaper than other wireless headphones, but so glad I did! They are super comfortable and although the sound quality isn't as good as other brands, they sound well enough for lifting weights or running, and they are flexible yet I've had no trouble keeping them in my ears regardless of the activity I'm doing. Very good purchase and would absolutely buy again!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    just my fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried other earbuds and these are these have fit me the best. I use them to workout and they don't fall out like other earbuds, they do come out a little but it's not too bad.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good quality, durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is above average for wireless headphones, great durability, use these in the gym all the time. Great battery life as well, ranging from 4-6 hours on a full charge.

    I would recommend this to a friend
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