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Customer Ratings & Reviews

Your price for this item is $69.99

Customer reviews

Rating 3.5 out of 5 stars with 44 reviews

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61%
would recommend
to a friend

Customers are saying

Customers love the noise cancellation feature of the CONTOUR Wireless In-Ear Behind-the-Neck Noise Cancelling Headphones, saying it effectively blocks out background noise. They also appreciate the comfortable design and good sound quality. However, some customers have concerns about the durability of the headphones, with a few reporting issues within two months of use. Additionally, the battery life and Bluetooth connectivity have received negative feedback, with users experiencing short battery life and connection problems.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 5 out of 5 stars

    Wife's birthday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my wife who is one the phone for business a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thank you something new

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a lot they are very helpful would recommend them to anyone and think they are a lifesaver when it comes to listen to music

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were able to do a great job in the beginning. However to me they aren’t worth it at some point they just slowly started not work in the right head phn

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Hands-free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like the product, the ear pieces did not fit comfortable in my ear and did not like the idea of the ear buds just dangling down my shoulders.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Limited product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds were not what I expected. I needed something that would retract and this product didn’t do that.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    not a good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this product from best buy as it was on discount but after using it for a month, i found it was not holding any charge. i tried it keeping oncharge for couple of nights but of no use. DOn't buy this. I am trying to get a replacement for this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The voice canceling it’s better than what I expect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sound not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound not so good Sound not so good Sound not so good Sound not so good

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great fit just wasn't what I actually wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great... just wasn't what I actually wanted.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Is not functioning as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it 3 month s ago. Is not charging and not working. I went to Best buy and I was told to call manufacturer. I called and nobody help me

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $69, this is about as good (within reasonable expectations at that price point ) as it gets for a) noise cancelling - does more than a reasonable job of it, b) voice quality on phone calls is great, c) good battery life. I got these basically because my latest iPhone 7 required bluetooth connectivity, which honestly is a pain and not great but thats that. The only downsides, and honestly given the value, I would call these minor criticisms, is that overall sound quality is not bad - strong bass response but mid range and highs are limited. But for the gym, which is what I use these for, works fine. Bluetooth connectivity is a little effort. Not very seamless in that you have to be close to the bluetooth signal and hold a button on the headphones to connect. Little inconvenient and signal is not very strong. So it takes longer than you want to connect. That said, I have had it for a month and no other issues per se. seem durable enough but will know in 6 months to a year. For the price, hard to get noise cancelling, wireless in ear buds with reasonable quality. Jam Contour did it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OK, wife likes them

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda expensive, but they work fine. Wife uses them periodically. Can find better quality, but cheaper with other brands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wireless headphones to use at the gym. Don’t fall out. And a good price.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 1 out of 5 stars

    Not a good one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't connect to my Bluetooth on iPhone. Really upsetting

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good noise cancelling and price, decent sound.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are rather bass heavy while being lacking in treble, which is why I say decent sound. Once I adjusted the sound in the player on my phone the sound was good. And at least they aren't like many in ears that lack bass and when you try to increase the bass with eq they distort. These were the first noise cancelling headphones I tried and luckily I was at a friend's house and he has a pair of Bose and these were almost as effective at blocking his and his wife's voices. Later I tried these (but not the Bose) in his car and I was amazed at how much they block bass. One complaint is that the manual has super tiny print and I couldn't find a .pdf on the manufacturer's website. Also I would like to know if there is somewhere to buy replacement silicone tips as it seems with other headphones they always come off and I lose them. Luckily the tips don't come off too easily but still would like to be able to buy replacements. I did not like how the wires were on the sides of my face but I found that I could wrap the wire behind my ear and up and around and then into my ear. That way not on the sides of my face and might even keep the buds in my ears more. I'd say these are pretty great for the price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic to far away from mouth, noise cancel from my own area.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wirelless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable headphones. Long lasting battery but sounds quality is not the greatest

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product and have no complaints with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just need to charge 5 hours. Get the most out of silence during flights.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound & connection is bad. I immediately took this product back to the store for a refund.

    No, I would not recommend this to a friend
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