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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 598 reviews

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83%
would recommend
to a friend

Customers are saying

Customers regard the UP2 Activity Tracker favorably for its sleep tracking, design, ease of use, and battery life, with many praising its accuracy and lightweight design. However, some users experienced issues with the band's durability and clasp, finding them to be problematic. The lack of a heart rate monitor and a display screen were also cited as drawbacks by some customers. Concerns were also raised regarding the charging mechanism.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 598 reviews
  • Pros mentioned:
    Design, Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Great, lightweight fitness tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to the fitbit trackers, this one may not do as much, but if you are looking for something very lightweight, comfortable, and stylish, at a decent price, this is the fitness tracker for you. It tracks my sleep very accurately, and the step tracking really helps motivate me to move.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good value basic function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it should do in inspiring active life. The app works well too. Design is the best feature as i find the UP2 most appealing to wear every day.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Nice for a 2nd fitness device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the style and sale price (19.99) of the Jawbone because it blends in well with my accessories. It is light weight and easy to use. However, after a month of constant usage I notice having to readjust the clip. The clasp started to come apart and I would find it dangling loosely around my wrist. I hope I don't loose it.... If the clasp was better I would give 5 stars.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Up2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new jawbone up2. I had an up24 but I love my new one even more. It looks much nicer than my old on and it is a really cool color. I didn't know if if enjoy wearing it but I really do. If your looking for a fitness tracker I would highly recommend the up bands not only because of the nice look but also the awesome app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love jawbone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new jawbone! I lost my first jawbone so I decided to try the fit bit charge but I was disappointed in that one I felt the app wasn't as good and the fit bit was a bit uncomfortable to wear, also the battery didn't last like the jawbone. The jawbone is accurate, comfortable to wear, the app is informative and battery life is about a week. Got a great deal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent wearable device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy to pair with iPhone. Easy to use, accurate!

    I would recommend this to a friend
  • Cons mentioned:
    Charging, Clasp

    Rated 3 out of 5 stars

    Nothing to Write Home About

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product and App are OK but won't knock your socks off. Purchased for a female user ... Band looks attractive ... But comes off wrist ( read falls) way too easily because clasp is non locking (on a Sports Band ???) ... Going back to their first Band, this company is a bit too quirky (proprietary charging attachment) ... Fashion gets pushed ahead of Form and Function.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't complain keeps track of steps and sleep new feature on the app can track food and water consumption

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Step tracking

    Rated 5 out of 5 stars

    Fitness band made easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade on the Jawbone Up24. Easy to use as no tapping and all you do is wear it and it tracks sleep and steps. Love the Jawbone Up app which give frequent updates on teammates and progress throughout the day. The color is perfect champagne gold and can easily be worn with my two-tone watch...Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Step tracking

    Rated 5 out of 5 stars

    Light and attractive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a fitness band that was discrete and comfortable. I tried a Fitbit charge, but was not happy with the fit of the band or how clunky it looked. I barely feel the Up2 band. It records my steps and sleep cycles quite accurately. Simple to pair and the app for my iPhone is easy to navigate.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Smart and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Up band is great for tracking sleep, activities and calories. It's very light and pretty much blends in with whatever I'm wearing. Very discreet. It's the best fitness band out, in my opinion. The charge lasts a long time too!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sleep tracking

    Rated 4 out of 5 stars

    Jawbone Up2 Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Jawbone tracker before. This one has easy charging, it's very stylish, I like the app and feature of tracking sleep, decent battery life. Only con is it's a little tricky to get off and on. It was a really good price for what I am using it for!

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features, especially its outstanding sleep analysis. Needs future improvement on its design as the clasp is not very secure, which leaves it vulnerable for losing it. In addition, the heart monitor only can be used for resting heart rate and it is not helpful for measuring your workouts

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 4 out of 5 stars

    Jawbone UP2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy band adjustment - Small & slim design - Easy to use software

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Accountability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy having a cheerleader I my corner encouraging me to exercise more and get better sleep. I was amazed how little I actually walk and I'm taking steps to improve it. This really helps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Activity Tracker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing a lot research I decided upon a Jawbone as opposed to a FitBit. I have really small wrists and this fits great without weighing down my wrist. It works great with the App.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use

    Rated 4 out of 5 stars

    Best Activity Tracker!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a [insert popular brand name here] Flex ($99 battery quit charging in six months and you can't replace the battery), so I got the Zip ($49 replaceable battery quit counting steps after nine months), so I got the Aria ($129 spent 8 hours trying to get it to sync which is apparently a known issue with no fix). I finally threw in the towel with that brand and grabbed this little number! 4 minutes to set up, 7 day battery life, looks nice (no one knows it's an activity tracker), and is so easy to use! The ONLY reason I didn't give 5-stars is because there isn't a way to calibrate the length of steps. MapMyWalk says I walked 2.5 miles...UP says 2.1....but the important thing is that I know what I did, not the app on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear it everyday. It works great. It monitors my sleep very well. It also counts my steps. Just know that to count your steps your arm has to swing back and forth. It syncs well with my phone (iPhone 6). It is easy to charge. Buy one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for small wrists

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second tracker my wife tried and was he first to actually fit. It also has a nice style to it so it doesn't look like a tracker. Only draw back is that it could be a little more sensitive. I wouldn't recommend this for highly active users.

    I would recommend this to a friend
  • Pros mentioned:
    Sleep tracking, Step tracking

    Rated 5 out of 5 stars

    Handy gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my UP2. It is light and comfortable so you hardly notice you are wearing it. The band syncs with the app smoothly and keeps track of your steps and sleep automatically. The barcode scan feature helps to track food. Smart coach gives you personalized tips,recommendations, challenges, and encouragement to help you reach your goals. I have decreased my idle time thanks to the inactivity notification and am adjusting my lifestyle based on the information my UP2 is gathering for me. Great buy

    I would recommend this to a friend
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