Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4 out of 5 stars with 350 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

79%
would recommend
to a friend

Customers are saying

Customers love the UP3 Activity Tracker + Heart Rate's sleep, heart rate, and step tracking capabilities, frequently praising its accuracy and ease of use. Many appreciate the device's design and the accompanying app. However, some users experienced issues with the battery life, clasp, and fit, while others found the charging mechanism somewhat problematic. The band also received mixed reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 350 reviews
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    She loves it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife bought to replace fit bit and she loves it. Initially there was a problem with it coming off her wrist but jawbone sent a clip that holds it on now.. Tracks her steps food and resting heart rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My third Jawbone tracker and I love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Each new version gets better. I love the addition of heart rate monitoring. I also like that this one looks like jewelry. Pretty close on its tracking and the trending features are very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my jawbone up for a month now. Works great so far. The only problem I have had with it is it occasionally comes off at night while sleeping; but I do toss and turn a lot in my sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is the most attractive tracker on the market. I get lots of compliments on it. It does everything I needed to do. I like the BPM monitor and it has really helped me keep on track with my new exercise routine. It keeps me accountable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    UP3 keeps track of my walking

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the gold color of the band. Do not like the fastener which comes open and because it is so light weight, it could be easily lost without knowing it. Otherwise love the UP3 and the app.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Requires charging at least 2 x week

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clasp is not well designed and could fall off wrist. Battery does not last 7 days. More like 4-5 days on average. Not well built as tendency to malfunction within 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Class Activity Tracker!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like most of the Jawbone products, this one does everything it's supposed to do, and it does it all well. It also helps that it has enough of a 'bling factor' that my wife will wear it, regardless of the occasion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the jawbone for my wife and she loves all the options it gives her. She did some research on it and liked it better than the fitbit. Although it doesn't have the time on it she like the stylish look to it.

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    Pretty color for a while

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second jawbone. Purchased because I wanted to have a more dressier one for going out and it was on sale. It's not good for every day as it shows dirt quickly and is a pain to clean. Preferred the fitbit for heart rate functionality. Jawbone is better looking and can be worn easier with jewelry. I really like Jawbone's interface. Too bad switching between bands is cumbersome and jawbone isn't going to make it much farther in the industry.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Its true the clasp can come undone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the bracelet is set with any space between it and your wrist - a nudge at the right angle can have it drop to the floor. Make sure it is snug to prevent that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted less than a year when i exchange the new was not charging need to return but no stock available end up getting up2 gold will return coz no heart rate features. Fun to use and accurate results. Really help u track ur activities to stay in shape. Will still recommend and maybe buy as a gift to friends. It's a fun experienced using this product. Battery is good as well.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Great features, poor reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tracker has been my favorite of those I've tried (including the Fitbit Alta and Charge 2), but it was technically unreliable. I had to replace it 3 times due to it suddenly being unable to charge. The 4th time, I just went ahead and made the jump to Fitbit. To this day, Fitbit's app as well as its tracking accuracy just doesn't come close to Jawbone's. However, it was not worth it to deal with a broken tracker all the time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love my UPS3. Being a Nurse I feel the data is very valuable to my health. I would highly recommend one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited a long time for this silver version of the Up3 to be available. I love the sleep function and the variety of applications available.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fitness tracker. Easy to use. Seems accurate. Has been working great for a year now !

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    $100

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product on sale for $100. That makes it a 5 star for me. This is the best product out there for sleep monitoring. Also if you want a fitness tracker that looks good and is more discrete then this is the product for you. Also the Up App in my opinion is way better then fitbit app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good companion

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great assist for anyone looking to make wiser healthier life moves. Just the knowledge & insight it gives alone is worth it. A great buy

    I would recommend this to a friend
  • Cons mentioned:
    Clasp

    Rated 4 out of 5 stars

    Good tracker

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good tracker overall, the sleep tracker is great. The only thing I didn't like was the clasp of band, it was easy to loose

    I would recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 3 out of 5 stars

    I actually like the older version of this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is okay as far as tracking distance walked; however it does a poor job of tracking sleep. The older model, which is no longer accepting a charge, allowed you to tell it when you were going to sleep. The new model seems to think that because you are inactive, i.e. watching tv, etc. that you are asleep. That's not helpful. It is interesting to see the heart rate and it seems somewhat accurate.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Heart rate

    Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the UP3 tracks my heart rate passive and active.

    I would recommend this to a friend
Sponsored