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Customer Ratings & Reviews

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The comparable value price is $149.99

Customer reviews

Rating 4.1 out of 5 stars with 4589 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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81%would recommend to a friend

Customers are saying

Customers have good things to say about the sound quality, fit, comfort, and lightweight design of the Freedom F5 Wireless In-Ear Headphones. Many appreciate the customizable sound options available through the equalizer app. However, some customers have noted concerns regarding battery life, the charging mechanism, and occasional connection issues. A few also mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 4,589 reviews
  • Pros mentioned:
    Comfort, Sound quality, Wireless

    Rated 5 out of 5 stars

    Well worth the premium price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JayBirds is a premium brand, after all, Logitech bought them for $50 million for a reason. And that premium quality and build is shown in these new Freedom earbuds. The Bluetooth is of the newest technology and allows you to sync with its companion app that allows you to edit the audio and fine tune it according to what you're listening to. The comfort of the earbuds are lightweight and offer multiple earbud options and these honeycomb style inserts that form to the curve of your ear. Making for perfect wearables during exercise or a job site with heavy movement. I recommend these to anything who appreciates great sound quality and solid build.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome wireless earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these on black friday for an awesome price $100 off. Great customizable sound with the free jaybird app. Downloading the app for your Android or iOS is a must to really take advantage of all the nice features these jaybird offer like equalization, hear others playlist,and other sound preferences. The only downside is the first pair I bought the Bluetooth function stopped working, so I went back to best buy to exchange them within 2 weeks for a no hassle exchange. Very nice ear buds with great customizable sound at a more than fair price buy them before they sell out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Excellent Sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are by far some of the best ones I've ever owned! The sound quality is excellent. The frequency range is awesome for very deep bass, great mid tones, and for very crisp high range sounds! The volume control on the ear piece and the Bluetooth functionality makes for easy control without having to reach for your device to turn it up or down, switch to the next track, or to answer/end a call!! I love these headphones. Also there isn't a lot of cable to get tangled all over the place which makes them practical. The round fasteners make it easy to clip the headphones around your neck when not in use or to make them contour around your head when in use. There are multifarious capabilities with the fasteners. The only complaints that I have are that the circular fasteners can pop off the cord if you're not careful, and the alligator clip can come loose and slide down the length of the cord. Other than losing the fasteners the alligator clip complaint is only a minor irritation. Highly recommend if you love your music and you want to be able to hear every word, note, and tone in the song!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    These are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so lightweight and do very well at cancelling out other noises. They fit great even without the wings.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Excellent, buy it now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Best in-ear fit with a tight seal. Three sizes of eartips come in the box, as well as a barely-there cable clip for taking up any annoying slack in the one-piece cable. These also don’t have a micro-USB input on the headphones themselves. Instead Jaybird opted for a charging cradle that you need to connect to the headphones in order to plug them in. They also can clip to the control module while you’re wearing them for a boost in battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Budget but excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw these earbuds on sale for $49 at my local store and decided to give them a shot and boy its the best $49 I have ever spent! the sound clarity is excellent...good highs and good lows! the EQ is fully customizable via the downloadable app! this is the first time I have ever used JAYBIRD earbuds! I generally stay away from earbuds as the always fall out of my ear but these have a nice snug and secure fit. $49 for wireless and great sounding earbuds

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 4 out of 5 stars

    Great for solo runs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds have great sound quality, mount comfortably to my ear and are light weight for easy running. I can say these are some of the best ear phones I've ever had. The only downside is if you plan on running with a partner(s) and need to communicate. The earbuds isolate all outside sounds so you cannot hear anything outside of your music. Having to talk to someone or listen to anothe runner is nearly impossible without removing one of your earbuds. Otherwise, I love them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Pricey but worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Jaybird products since their first version of wireless headsets. With each product release, I have seen two big changes: 1. Headset has become smaller 2. Sound quality has improved drastically. These by far are their best version yet. Tiny and comfortable but a huge sound. I run marathons and train with these and have never had an issue with them fitting improperly or falling off. Great headset. I strongly recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Best Pair Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had been searching for the right type of buds to use for workouts for some time. These have a great fit, the controller doesn’t smack you in the face, and of course sound is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable and Awesome sound quality!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are so lightweight and comfortable... amazing sound quality... all for a GREAT price!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome sound clarity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the bass setting through jaybird app. It is comfortable but don't lose the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Big bang for the buck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is actually my third pair. One returned for battery issues, the second due to intermittent sound / static. Best Buy honored my extended warranty without question or quibble. I like them because the sound is great, the comfort is outstanding and cordless is bonus. In the end, I find them to be the most comfortable. I use them a lot during long chemo infusions and find it's easy to listen and fall asleep without pain. The blue color is fun.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Bluetooth alternative for Etymotic hf5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got very small ear canals, which has made it hard for me to find earphones that block out ambient sound. The only pair that worked well previously was my Etymotic hf5 set, but it was not durable enough for me (I was replacing it about once a year for different reasons) and had bad microphonics when walking (my primary use time). I decided I wanted a Bluetooth set (to reduce microphonics) with a mic for phone calls, but most pairs I tried had earbuds that were too big. These fit pretty much as well as the etys (though they don't go as deep into the ear canal), and the mic appears to be ok (I've been told by callees that the quality is a little less than the etys). Sound quality is not as good as the etys, but is pretty good nevertheless. Battery life is not great, but I can get it to last for about 5 days if I turn it off after about 1 hour of daily use. It occasionally will disconnect from my phone, which can be annoying, but it doesn't happen that often and is readily fixed by turning the headset off and on again. My biggest issues have been 1) the size of the battery causing the earbud it's on to slide out of your ear unless you have it firmly inserted and 2) the menu voice (when turning the set off/on, providing battery life,etc.) is too loud, even on the lowest volume setting. I wish there was a way to adjust it, but it doesn't look like there is. I also have the jaybird x, and it has the same issue, so it appears to be a deliberate choice on the part of the company. Altogether, even though the set has a number of trade-offs it still serves as a good replacement for the etys given my 3 major needs: 1) durability, 2) reduced microphonics, and 3) small earpieces.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 5 out of 5 stars

    Grate Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first the sound is ok but you need to unlock the jaybrides pontantol when you download the app you can customize the presets sounds and save presets from the apps gallery .i read alot reviews that the fitment is bad but seems good to me never falls off only when i keep the lenght small beacuse the inline remote carrys some weight on the right ear but otheir then that very compacked on the go and bluetooth works grate.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Small, Light, and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very much enjoying these earbuds. This is my third set of wireless bluetooth buds and hopefully my last. Others have been to heavy in the actual ear piece and required the 'ear wings' to stay in place. These are light enough and fit snuggly enough (using the Comply foam) that they stay in place without the use of wings. They come with a small clip to clip to your shirt so you don't lose them, I quickly switched to a small safety pin and keep them around my neck all day so I can use them at a moments notice. My typical day I use them about 2.5 hours without needing to use the dongle to up the charge, on heavy use days just putting the dongle on for 15-20 minutes has brought me back from 20% to fully charged without any issue. The sound quality is outstanding, I really like the included app to customize the sound the way I want it. I have settings for audiobooks, podcasts, and different music genres. These were a bit of a financial reach, but I'm very satisfied with the purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality, Weight

    Rated 5 out of 5 stars

    Great earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, good fit, good sound, great app for eq changes. Fantastic for working out with.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Perfect for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I bought them for. Great for excercising. Can listen to music and talk on phone perfectly. And they stay on your ears. Can’t beat the price on Black Friday.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome, I use them for snowboarding and they really feel secure in my ears. The clip doesn't work very well and the battery pack that extends life feels a little bulky since it hangs right by your ear, but the sound is excellent as well as the comfort and fit.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently bought this on sale and have used them all weekend long. I am no audiophile, but this headset works great for those who as long as the sound is decent then it is good enough (to be fair they could be top notch on the audio side but I am not talented enough to know if they are). The only compalints I have about these headphones are I wish the battery life lasted at least 12 hours (only last 8 hours with the battery clip), and that the part that holds the speaker in your ear (the tip, not the wings), tends to fall off fairly easily/gets stuck in your ear. Overall, great buy, just maybe not the full $150.00 price.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 4 out of 5 stars

    Light and comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a good set of earpiece, this jaybird product is awesome. It’s comfortable on the ear, light and handy, the sounds is good. Im using it during workout and it wont slip.

    I would recommend this to a friend