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Jaybird - Freedom F5 Wireless In-Ear Headphones - Gold-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 4463 reviews

81%
would recommend to a friend

Customer ratings & reviews

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  • Rating: 5 out of 5 stars

    Incomparable sound quality

    Posted
    Kevin
    • My Best Buy® MemberMember

    I recently had chance to try PopwerBeats2 wireless, Bose Quiet Comfort 20 and 25, Plantronics Back Beat Sense, Jaybird X2, and several others (two sony headphones, Mpow bluetooth, IdeaUSA phones, etc) looking for right headphones for me, and finally found this Jaybird Freedom. Here I mostly compared Freedom with X2 as other phones just simply had inferior sound quality (or biased sound eg BackBeatSense with little bass) or not comfortable (eg., Bose noise canceling caused weird air pressure change in my ear drums which made me sick within an hour of use). Anyway, here are my thoughts Sound quality All of above mentioned phones sounded not bad or good (with my iPhone5s) but Jaybird Freedom was simply better than all those. Freedom has well balanced and rich sound with deep and rounded bass/mid but still maintaining crystal/detailed highs, which all makes remarkably pleasant and impressive hearing that I have never experienced with all the other phones that I've tested. And this was just default setting of Freedom! You can even further make it better sound using MySound App. Because I liked the default setting a lot, I haven't tried it yet. Because I liked the price of X2, I tried several EQ settings to make Jaybird X2 to make it sound similar to Freedom but nothing worked, which made me think that Jaybird made something different for Freedom (not just modifying its bud shape) that sounds fundamentally better than X2. I will not talk about other phones, but Bose QC20 and 25 sounded a little boring. They sound great but not impressive as Freedom. Fit Comparing with X2, I can say Freedom is better. Even with the slightly heavier remote, Freedom didn't fall off at all even without the clips they provide. If you need really tight secure fit, you can always use clips so that the remote controller doesn't dangle under your ear.. I used X2 and Freedom more than 3 hours straight and found Freedom was more comfortable. I think this is due to the smaller buds that fit better in ear canals. Battery Freedom lasted for more than 4 hours (close to 5 hours I think). I can't say 4 hour battery is better than 8 hour of X2 although the battery pack provide quick full charge for additional 4 hour. I think this is trade off for having better sound quality/fit and perhaps better look as well. Bluetooth connectivity Connects to up to 7 devices. I haven't tried more than 2 but no problem at all so far. No single drop. Noise isolating Bose noise canceling is like magic, and better than Freedom in terms of noise reduction but Freedom blocks out amazingly well too (about > 80~90% reduction) which makes even better environments for enjoying high quality sound. PowerBeats2 had nice sound quality with good bass but it is almost like open phones and can't hear the details unless you increase the volume. Summary if you are waiting for X3 to come out, I recommend getting Freedom (if you don't care recharging them more frequently) as I expect no improvement of sound quality in X3 except the availability to utilize MySound app (and the battery life will be reduced to 7 hours due to smaller size). If you believe customization of EQ setting can't change the fundamental performance of phones and you are looking for best sound quality bluetooth phones, Freedom is what you need.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth Every Penny

    Posted
    JayTheAVEngineer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I had my doubts at first purchasing these earbuds, being an audiophile with much experience and since preference with over-the-ear headphones; I'll add to that the fact I generally only buy pro audio line gear directly from wholesalers using my perks as a live audio engineer. However, after reading many reviews for these earbuds and given they were on sale, I decided to take the risk at only $50. What I can say after receiving them and using them as my daily driver now for around 2 months, several hours a day, is that I would've paid full price and here's why: Out of the box, you receive many accessories those pertinent to my review are a shirt clip, 2 cable management 'buttons' with 3 lanes that are helpful when you want less cable dangling from your ears which is minimal already, I believe 3 pairs of varying size (small, medium, and large) earbud wings (the molded pieces that cup around your inner lobe to provide a more secure fit) , 3 pairs of varying size earbud gels,a small leather-esque carrying case with a snap opening, a small USB to micro USB for charging the external battery, and a physical external battery- the clarification here is that the earbuds themselves have an internal battery with around a solid 4 hours and some more of full volume listening time and there is no other way to charge this battery other than to attach the external battery which holds an 'extra' 4 hours of charge via magnetic and clip contact bringing us to an 8 hour total of charge time. What I do is charge the external battery while it is connected to my earbuds so the charge prioritizes the internal battery then goes on to charge the external, as I've come to find. Comfortability is great! The gels and wings they provide vary in size quite a bit, so it's easy to find 'your' fit; I found a combination of gels and wing sizes that make perfect contact and provide a fit secure enough to jog with or just sit and listen to for many hours. The weight is decently light even with the external battery connected to the buds, however comparably heavier than some other Bluetooth buds; I haven't been bothered by the stretch of cable that dangles from my ears or the control panel, I tried using the cable management buttons but found myself uninterested in a tighter fit, most of the time I just use the shirt clip to secure a part of the cable to my collar and hide the rest underneath my shirt, which is hardly any. Durability and reliability are great thus far, given it's only been 2 months so I might edit this review if anything changes, but if not, know my conclusion stands. The build is solid, the metal on the buds themselves is strong and the bit of cable is well insulated but still flexible enough to wrap up to fit snugly in your carrying case. I haven't had the issue addressed by another reviewer here pertaining to sweat seeping into the contact points of the control panel and I've sweat a few times wearing the headphones. I've had 0 issues with Bluetooth connection using an android phone and even a cheap adapter for my computer every now and then. Pairing is almost instant the few times I've had to pair them and the earbuds go from being off to being turned on and connected to the nearest paired source very quickly, almost instantly and I have not experienced drop out nonetheless total loss of connection once for reasons beyond hardware limitations, the only being a max range of which I've found is around 60 feet with minimal obstructions, realistically in a house environment, through walls, it may get dicey around 30 feet. Sound Quality* Now, on to my favorite attribute of these earbuds, which came to my delightful surprise is their lovely sound quality. When first using these buds I was not expecting to be replacing them as my daily driver over my ATH-M50x 's. However, after hours of listening over a few days, the soundstage of the Jaybird Freedom F5 's quickly grew on me and they decisively became my carry for everyday use. It has a very crisp mid range which I really love when it comes to percussive sounds or a crunchy guitar, the bass is phenomenal and clean (with a flush fit of course) and very prominent but not so much that it overtakes any frequencies. The high range of these buds is extremely clear, which makes vocals and even simple spatial nuisances such as the impact of a track's mastering pop-out. They have very good noise cancellation, even in noisy environments such as being backstage at a rock concert, they blot out a very good chunk of sound and are still amply loud enough to listen to thanks to low resistance. On a side-note, I've loved listening to everything from country to metal on these earbuds, however I find they shine for me with electronic and rock music. Finally, these earbuds sport a 20Hz-20kHz frequency range, which ,on paper, isn't the most spectacular BUT here's the thing, it's a range that's filled precisely and executed just about masterfully, which makes these some of the best sounding earbuds I have heard to date. On to the subject of price. Now, these buds are of course no 'professional in ear monitors'; the way their soundstage compares to high-end, over $500, or even $200, NON-Bluetooth in-ear headphones, while surprisingly worthy, is irrelevant, because at their original price of $150 these earbuds are contenders for the top-notch spot in sound quality, utility and design compared to other similarly priced 'in-ears' in my book.. and they're Bluetooth... so on sale at $50 these are an ABSOLUTE steal. Drawbacks.. If I had to say anything bad about these earbuds that wasn't nit-picky, it would be that their in-line microphone is not the best in sound quality for hands-free calling and is kind of an after-thought. I've had friends complain that my voice was unclear to the point where I've held the mic up to about 4 inches away from my face to talk with clarity, deducing that the microphone on these earbuds is a bit more directional than "dedicated" hands-free calling headsets (single bud sets). However, if you are buying these earbuds, like myself, with music listening as your main thought, then you can afford to squander the minor inferiority of their mic in favor of their beautiful soundstage and design. In conclusion, the Jaybird Freedom F5 's offer a wonderful Bluetooth, audiophile experience, with a gorgeously crafted soundstage, an adequate pocket of accessories with gels included that allow for a comfortable and secure fit well enough for sports no matter your ear size for hours on end. The clarity and crunch of these earbuds is impeccable and will not leave the bass-heads nor the salient vocal connoisseurs unsatisfied. For the value, the Freedom F5 's are absolutely wonderful for $150 and if you catch them on sale for $50 are unbeatable. If you're still debating on buying these earbuds for whatever reason, stop and make the purchase, especially if they're on sale, and if you're an audio-head like me, you won't regret it and I'm positive you'll find something to love about them. *Note I haven't even touched nor downloaded the MySound app and I had even forgotten about it completely before I relearned of it's existence in previewing this review so everything said on the subject of sound quality is of an out-of-the-box experience with no adjustments whatsoever to the Jaybird's stock sound. I don't write many reviews but I love these earbuds so much I felt I needed to share my experience. Thanks for reading if you got this far and hopefully my review can help some of you considering purchasing these lovely earbuds come to a decision.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Favorite earbuds ever!!

    Posted
    kltNC

    I've had my jaybird freedoms for a few weeks now, and don't know how I got through daily life before them. These are my first "higher-end" pair of blue tooth in-ear headphones. I have a pair of SkullCandy Hesh over-ear big headphones, but other than that I've always purchased under $50 earbuds. I got tired of cheap earbuds dying on me and talked to associates at both BestBuy and Apple (Apple heavy household here) to help decide what I should get. These Freedoms were highly recommeded at both stores. I was looking to use them mostly for running/exercise and the occasional use for household chores or lounging around. I have always had a hard time getting bluetooth earbuds to stay in my ears! They usually have bulky/heavy earbuds due to battery/hardware. The freedom earbuds are super lightweight. The bulk/weight is in the controller on the cord behind the right ear. There are six different sizes/types of earbud tips to choose from and four different "wings" sizes to pretty much guarantee a good fit. These can be worn down from the ear lobe, or up and over/behind the top of the ear. I personally like the up and over the top fit, although the traditional down fit was better than most I have tried. The sound quality is incredible! I enjoy the sound equally for running or lounging. There is a free app to download to create your own soundboard or use other's created equalizer settings. It is so helpful to create the perfect sound for any type of music! Back to fit, these stay in while running better than anything else with the up and over ear fit. I also use the included clips to shorten the cord for a precise fit behind my head/neck. I sweat A LOT when i run and these don't fall out and my gallons of sweat don't impact their performance or charging. There is a clip-on charging bit thing that adds additional life during use. Some people have complained about its bulk, but i honestly dont notice it after shortening the cord for a good fit. You get 4 hours life on the earbuds alone, and an additional four hours with the clip on charger. The clip on charger is also what you use to connect to usb charging. I keep everything in the included pouch so i dont lose pieces. I truly love these headphones! I have seen cheaper and more expensive options and i feel like these are a fantastic mid-range price option. Pictures included of up over the ear fit, also with & without battery/charging clip on. And blue tooth connection is very solid and quick to both my iphone SE and apple watch series 1. No interruptions while running connected to my watch and very minimal hiccups while walking around my apt connected to my phone.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    5 stars, but with caveats.

    Posted
    ineedmoreports
    • My Best Buy® MemberMember

    I've been a Jaybird customer for a long time. I used my BlueBuds X until they died, so when I saw Jaybird had a new product, I jumped to try them out. The F5s are very lightweight, comfortable, and they sound excellent. I would recommend these to anyone. The companion MySound app for my smartphone is pretty cool, too. It really allows me to dial in my own EQ and it's much more accurate at telling me the remaining battery percentage than notification center on my iPhone. I use these exclusively for working out and cycling. As for cycling, I've put the F5s through their paces through 64 rides, which comprises 753 miles and over 53 hours of use. First, and foremost, these are far more comfortable than my Xs. The F5s don't stick out, so I don't have to worry about them as much when I put on my gear. Sounds silly, but with my Xs, I had much more fiddling with my skull cap, helmet, and sunglasses than I ever have had with my F5s. Now, I just put my buds in, throw everything else on my giant head, and go ride. They sound much better than the Xs, too. Battery life is pretty amazing for how small these are. I get a solid 5 hours out of them. When it's time to charge them (they'll literally say "Charge Me!"), you have about 20 minutes left, so that's not too bad, either. Bluetooth pairing is a snap, connection stays strong with almost no drop outs (seriously, Jaybird has really improved this aspect). What are my caveats? Well, the biggest frustration I've had was the unintended side effects of Jaybird moving the battery pack to a separate place on the cable. This will sound silly, but it definitely makes a negative impact on wearing them if I don't use the included clothes clip. The buds are so light that the battery pack (not including the charging clip) adds just enough weight, so that without the clothes clip, my cable will start to droop on the right side. This will cause my left bud's cable to shorten up, so if I move my head to look to my right, my left ear bud pops completely out of my ear. Even if the left doesn't pop out, it's very distracting to feel the cable shift on me as the battery pack drags the right side downward. I can't imagine using the buds while the charging clip is on. However, if I use the clothes clip to clip the cable to the back of my shirt/jersey collar, everything stays where it needs to be. Be careful with the clothes clip, though. It's very cheaply made. Mine broke right away and I had to find a replacement. Using the clothes clip is not cumbersome. I didn't feel it rubbing against my skin, but, your mileage may vary. The other issue I had was with buds placement. I have found that the best way to wear these is with the buds pointed downward so that the cable isn't looped over my ear lobes. They fit so much better and they stay in place far better. With my Xs, I always wore them with the cable management clips and the cables looped over my ears, so I thought the F5s would be no different. I was wrong. Again, the battery pack's weight made it very awkward to wear the buds looped over my ears. It was uncomfortable and they popped out all the time. Even worse, they way they sat in my ears in this position, they would pinch themselves against my ear canal in a way that the sound would cut out completely cut out. Keep in mind that the sound never cut out of the buds, though. The way they sat would pinch off the path into my ear, cutting off the sound. This was in no way painful, but it was extremely aggravating. The fact that the cable is round, oddly, made a difference, too. The cable on my Xs is a flat ribbon cable, the basic shape of them helped make them lay a certain way on my head. The round cable of the F5s made them more "flip floppy", which meant I fiddled with them more. Basically, wearing the buds in the over-ear configuration sucked big time. My last minor gripe is with the volume buttons. It takes 14 presses to get from min volume to max volume. This sounds like I'm being super petty, but when you're on a bike and moving from the quiet bike trail into busy traffic, having to "doot doot doot doot doot doot doot doot doot doot" to reduce the volume is very annoying. My Xs seems to change volume in larger chunks, so only a few presses were required to adjust quickly. This being said, a quick software update to add this option is all that's needed and I've brought this up with Jaybird. Hopefully, they consider it. Lastly, some suggestions: use the ear fins. They really help keep the buds in place. When you wear the buds without the fins, they feel like they would stay in place just fine, but I've found that when I start sweating, I need a little extra to help keep them in place. The fins do tend to pop out of my ears more than the fins on my Xs, but the trade off is that overall, the F5s stay in my ears far better than my Xs ever did. I used the comply foam tips, but quickly stopped after some especially sweaty rides. They don't dry out too quickly and well, you get the idea. Trust me, it's gross. I have found that the right bud tends to loosen up more than I'd like when I'm lying on my back, which is distracting during bench or abdominal work. All in all, these buds are FANTASTIC. Really, once you get used to the quirks, they're easy to overcome and I don't notice these buds are in my ears. They sound awesome. After I'd gotten things dialed in, the buds stay in during the sweatiest workouts. The battery life is fantastic and they're very comfortable. Highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Significant fit problems - but fixable

    Posted
    Dickens
    • My Best Buy® MemberMember

    As they come out of the box, four stars. They are small, great looking and have amazing sound if you can get them to fit properly. But with a modification to the earpieces, they can be upgraded to five stars. Let me explain. The included earpieces are, I believe, a major source of the negative reviews (along with the battery charger - more on that later). The standard silicon earpieces come in three sizes, none of which provide an ear seal which will stay put ( at least for me -- either with or without the fins, or worn under or over the ear). While I can achieve an initial seal, the silicon is just too soft to hold its position. Especially if you use these to exercise, your head movement is going to dislodge the earpieces. And the Comply earpieces, also in three sizes, are made of open cell foam and therefore allow way too much ambient sound in, and cannot create a good seal; this essentially eliminates any sensation of bass. As most of you probably already know, a good seal is essential to getting bass on earbuds. For reviews which complain about the sound quality of the Freedom's, I would suspect that the reviewers were never able to get a good seal. With a good seal these can sound amazingly good for the price. By comparison, I also own a pair of Shure SE846's which retail for about a thousand dollars. While the Freedom's cannot match the full dynamic range of the Shures, they do a stunning job for 1/5 the price. And you don't have to be tethered to your phone or tablet, like you do with audiophile quality IEM's. So how do you get a good seal? What the Jaybird Freedom's do not include (or even sell as an option) are memory foam earpieces which you can compress, and then insert in your ear. Once in your ear, the memory foam expands, creating a perfect and durable seal. Almost no ambient noise and a solid fit; they won't fall out while exercising. I made my own memory foam earpieces for the Freedom's by pulling the plastic sleeve out of one of the Comply tips, taking a generic memory foam tip and pulling the plastic sleeve out of it, and then super glued the Freedom's plastic sleeve into the memory foam tip. Viola! Now, should I have to go to all that effort? No. And should Jaybird have provided these memory foam earpieces? Heck, yes. Okay, well after all this creative effort, I discovered that Amazon does have a third party vendor (listed as "Other") which supplies the memory foam tips made just for the Jaybird Freedom F5 - rather pricey - about 20 plus shipping. So that is an available alternative. Again, once you get a good seal, the Freedom's will stay in and they will sound fantastic. Now about the battery module. Yeah, the basic setup only runs for four hours unless you slap on the battery charger which gets it to run for eight hours. Some reviewers have said the battery charger is grossly heavy and is like hanging a AA battery from your ear. "Heavy" is a subjective term. Actually the battery charger weighs in at 0.2 ounces or 6 grams. By comparison, a AAA (not AA, but AAA) battery weighs 0.4 ounces or 12 grams -- double the weight of the battery charger. I do not find I even notice the battery charger when it is attached. It's just not a big deal for me, but you can decide for yourself whether this is a deal killer. Another gripe about the battery charger relates to the fear of losing it. Jaybird does sell a replacement for 25 dollars if you do lose it. I have an earphone carrying case with a secure mesh storage section to hold the charger. Works well, and greatly reduces the risk of loss. I haven't had a problem with malfunction due to sweating, but others have, so maybe that is an issue you should consider if you do intense workouts. A final comment about the sound quality. If you're spending this much money, how these sound should be the number one concern. Like I said earlier, I have a set of the Shure SE 846s. If I want to sit on on airplane for several hours and really listen to music, I am going to use the Shures, not the Jaybirds. I am fussy about my music and have mostly FLAC files and use a high quality digital audio player. That being said, when exercising, or riding a bike, or running through an airport, stringing wires between my ears and the audio player is very inconvenient. The wires get caught on something and the earbuds get ripped out of the ears or the player ends up on the floor. Those are the circumstances in which the Jaybird Freedom's are perfect. They eliminate the inconvenience, and yet they still provide amazing sound. The "My Sound" app which allows you to create custom equalizer profiles and them save those profiles to the buds works really well. I have separate profiles for rock, classical, jazz, and vocals. I am especially amazed by the bass performance or such small drivers. Jaybird has achieved quite a technical feat with these. Jaybird, if you are reading this, get it together and provide memory foam ear tips with the Freedom F5's. Customers should not have to re-engineer a 200 dollar product. Potential buyers, these are worth your consideration if what I have written doesn't seem like too great a hassle for you.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    A nice concept, not very comfortable

    Posted
    Pablo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member
    • Top 500 ContributorTop 500 Contributor

    I've been using these earbuds for the last couple of weeks and will be returning them as their main negative doesn't outweigh all of their positives. I'll start off with what the earbuds have done right. First off, they are very lightweight and I'm surprised Jaybird was able to put as much circuitry in the in-line remote as they have. That's where the primary battery is along with the volume and playback controls along with the microphone. It really looks like any other cable with an in-line remote yet it houses more. The remote isn't heavy and I never felt it pulling on my ear. I mainly used the earbuds with the wire wrapped around the back of my head though that became problematic when I wore collared shirts. I with that Jaybird made the cable a bit longer so that it would go over a collar instead of being bulled down by it. I did have the earbuds pulled out of my ears a couple of times while wearing polo-styled shirts. The battery life of these were excellent especially given their size. I was able to get about 5 hours out of the main battery and an additional 4-5 hours when using the battery pack. The battery pack is a neat idea as I can clip it on the earbuds, thrown them in their pouch, and let them charge while they're being stored. You can also use the earbuds with the charging clip connected but I constantly felt it banging on the back of my neck while jogging (though it wasn't a big deal in everyday, office-type conditions). I like that Jaybird included both rubber ear tips (which never work with me, they always pop out and can never make a seal) and sports foam tips. I also purchased a pack of sports, comfort, and isolation tips from Complyfoam (they make the included sports ear tips). The companion app for these earbuds allows you to customize the earbuds' EQ and they even store the EQ as the default the next time you turn them on. You can even adjust the EQ in real time as music is playing. At first I wasn't really impressed with their audio quality but I was able to fine-tune things and get them just the way I liked. Now for the bad things. The included sport foam ear tips are rough and not comfortable. I tried the extended listening and noise isolation tips from comply foam and they were a lot more comfortable. Second, I couldn't get a good fit using the ear wings that Jaybird included. The small ones were way too small, the medium size was comfortable but it never held the earbuds in (the right earbud would still fall out), and the large would hold the earbuds in place but they were extremely uncomfortable as they were always pushing the earbuds down against my ear canal. I wanted to like these, I really did, but they were just too uncomfortable even after I purchased the extra ear tips (something I don't think I should of had to do). The other aspect I don't like is the functionality of the in-line remote. It seemed to take two button presses to do anything whether I was adjusting the volume or playing/pausing a song. The other weird thing, with my iPhone 6S Plus, is that the center button didn't function normally. Jaybird didn't follow the Apple standard and instead made the center button the play/pause button along with the recall button. Want to skip to the next track? Hold the volume up button down for 3 seconds. It seems weird and is backwards with how in-line remotes have been implemented for the last 10 years. I would often pause a song using the center button and then mistakenly hit the center button again to play the song (not closing the Music app or changing anything), and my iPhone would instead dial the last number I had called. Then the earbuds would be stuck in "call mode" so that music sounded like garbage. I then had to turn the earbuds off and back on in order for them to switch back to music mode. That meant that every time I wanted to play a song, I had to pull my phone out of my pocket and actually hit the play button. That happened with the built-in iOS Music app, Google Play Music, Pandora, and any other music playback app. What's the point of having a center button like that? It's counterintuitive and completely ruins the experience. The shoddy buttons, weird performance of the center button, and uncomfortable ear wings are making me return this product. I would have probably put up with the strange remote had the ear wings actually worked but they didn't. I also tried putting the earbuds in upside down over my ears but they never stayed in, I need the ear wings. This was a nice idea from Jaybird and the all around package is definitely worth considering but their implementation is flawed and the in-line remote needs to adhere to the same standards that in-line remotes have since 2007. I will be returning these, just as I did with my Powerbeats 2 wireless earbuds, and continue my search for the best Bluetooth earbuds that can actually fit my ears and fully work with my smartphone.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Jaybird Freedom Head Phones

    Posted
    JAXTECHIE
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was so mad when my GF bought these. They were $100 off at Best Buy (on sale). I own the X3 and paid $99 when they were on sale. She only paid $49 for hers. I'm a headphone junkie and have owned $10-$700 pairs of in ear head phones. These headphones are really nice for wireless, sweat proof, active headphones. These head phones are Bluetooth wireless and can sync to 2 devices. The battery life is 4 hours but the charging clip acts as a battery booster which gives it 8 hours of battery life total. It seems to stay on OK but she hasn't done anything rigorous with them, like storm an embassy with special forces to rescue hostages. The charging port on the booster is a micro usb connector. The J3 has 8 hours of charge time and the charging clip is not a battery booster. Just so you can compare the 2. These things are great if you like to misplace things. I had to hunt hers down twice since she bought them. Once they were around her neck and the other time they were in her truck. Jaybird has an AWESOME app which not only lets you set up a listening profile and adjust tones but also has a SEARCH feature that helps you locate the headphones if they are on or their last know location when they are off. I use mine all the time because I misplace mine constantly. I love it when I see where I am on top of the dot and the dot stays with me no matter where I am walking (because they are in my pocket). There are 4 negative things about these headphones. 1. Very easy to misplace. 2. You can only make them go so loud. You can't blow your ear drums out listening to speed metal. 3. Ear buds are pretty expensive to replace and I have not seen any official OEM ear buds online. It's all after-market stuff You do get 3 sets of rubber and foam buds 4. If you have the synced to 2 devices (phone/tablet for example), when You are on a call with someone, the call quality is not as good. Surprisingly when these are worn behind the head and shortened with the clip (the sporty or rockstar look) the mic and controls are behind your head off the left or right ear and the person talking to you can hear you perfectly fine. There are ear inserts, which I hate because my ears are sensitive and made from newborn lamb skin. They are supposed to help keep the buds in. The J3s stay in pretty good without them, even when I am storming an embassy with special forces. The headphone angle on the Freedom is slightly different than the J3 and the profile is smaller then the J3. I can wear each one behind my head and in my ears comfortably no matter which way the headphones are aligned (Left/Right or Right Left). You can go over the ear or under the ear depending on which side you have going to which ear. It's more of a personal comfort thing. These are not noise cancelling. You can still hear the idiots around you talking so you just have to pretend you can't hear them, unless they also own a pair, then they will know you are faking. These are made by Logitech. Their support is awesome! I had a pair of J3s 'go bad', (fell in a toilet and there was no way I was going to put those back in my ears!), and after cleaning them off and putting them back in my ears........one side wasn't working. These are SWEAT proof, NOT completely water proof (but I have used them in a pool but not underwater). Logitech gave me an RMA and told me to keep ALL the accessories (charger, buds) and sent me the new pair first, then I sen't the damaged pair back (it wasn't a hostage exchange type of scenario, thats just how they do it).

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    The Freedom simply works. Plug it in and go!

    Posted
    MikeDias

    This is a solid wireless solution for untethered music on-the-go. In full disclosure, I work for Logitech — the parent company of Jaybird — and I did not pay for my unit. I'm also the Sales Director for Ultimate Ears Pro — manufacturers of $1000+ custom earphones. I have a pretty high bar as far as audio quality goes. I make my living selling and listening to audio devices from every manufacturer out there so while this review has all the markings for inherent biases, it also has the potential to offer some informed opinions. You decide how you want to take it. The first thing that I noticed is the packaging. The display is wonderful. The Freedom comes with plenty of fit tip options. I'm not a huge fan of the honeycomb wings and I was initially skeptical and I had to fiddle with them for a bit in front of the mirror but once I got them situated, the fit is VERY comfortable and once set, it doesn't fall out, jiggle, or move around. This is critically important because anytime you put sound in your ear — as opposed to headphones or earbuds that sit on the outside of the ear/ canal — any time you seal your ear the quality of the seal and fit affect the sound. If the canal phones move, your sound quality changes. By using the winged locks, you can use a smaller fit-tip which alleviates undue pressure on your ear canal. That avoids the "hot" or "itchy" feeling that you get with other buds that need canal fit tips. On to the Bluetooth functionality. I've never been one to feel hampered by wires and I have to admit, I never really saw the need for Bluetooth but now that I have it and have been playing with it, I like it. It's convenient. It's nice to just get up and go. The signal is powerful. I have to go downstairs and around a few walls before degrading the signal. The phone quality is good. Not perfect but solid. I sounded a bit less than speakerphone and the caller sounds a little processed. I'm using an iPhone 6s and I would have preferred that the phone automatically answered via the Freedom. It defaults to the phone and I need to choose Freedom. These are little things — the bigger picture is that it is super simple and easy. That leads to my biggest point. The system just works. It's a great user experience. I've played with so many ok set ups and kludgey devices that you bear with and make work but why? How can so many manufacturers miss the most crucial part — USABILITY. The Jaybird Freedom works the minute you open the box. No bugs. No glitches. Just turn it on and go. And then forget about it. I love that. The device quickly fades into the background and disappears. And that's exactly what you really want. You want something that looks good. Sounds good. That adds real value to you. And then just stays in motion. To really back up that last statement, we have to talk about the battery life. When I say it just works and you forget about it, I'm talking about charging too. The last thing I want to worry about is charging yet another device. And the battery life on this is just awesome. I left it on the table at home for a few weeks when I was traveling recently and I came home, turned it on and it was still ready to go. Sound-wise — I'm really surprised. The housing and form factor are SMALL. But the sound is full and big and prominent. It definitely delivers on audio. It's not knock your socks off but it is good enough for me, an audio snob, to give it a really nice head nod and recommendation. With all the devices that I have and have access to, this is now my on-the-go wireless earphone solution and I highly recommend it to anyone who needs mobility and seamless functionality. I'm happy to answer any specific questions related to any of the above mentioned topics. I'm easy to find online. Just reach out and ping me if I can help offer any more clarity. Thanks, Mike Dias

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Very, very good earphones

    Posted
    Gadget56
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is my second pair of Freedoms, I bought the first a few days after they came out and they were defective, the charger would charge but not the headphones ( they can be charge separately) so I went to BB and exchange them for a new pair which so far have being working as they're supposed to. I love it that they don't stick out ones ears like the X and X2 ( I have them both, well I gave the X2 to my friend). Am a jogger and a bike rider, wore them during vet comfortably during those workouts. Thanks to the Jaybird app I can set the equalizer the way I want to, needles to say they my musical sounds way better than their previous earphones, tried them with movies on tablet and TV almost got surround sound. Bluetooth connection is excellent and easy to pair with any device. I like that is capable of connecting to two devices at the same time no matter the brand or the OS, I could be watching Netflix on my Samsung tablet and answer a call on my iPhone, I discovered that if I have any previously paired devices with the Bluetooth on and I turn the earphones on they connect automatically even when the device is supposed to be sleeping, Example: if I have my tablet on around and turn on earphones to connect to my phone, they will connect to it and then connect to the tablet too, don't have a problem with that, just that it took me a couple of time to realize why the voice on earphones said" headphones connected twice" hehe. connection is very good so far I have try them with several wall between them and the sound device and it took quite a bit to break connection, obviously without any obstacles signal is way better ( around 35-40ft ) Battery life so far it's what they advertised, 4hrs plus another 4 with charger. So far when it says that is 10% full it gives me one hour of play time ( yes I timed) when it says "charge me" I connect them so it's charger and if I don't use them while charging it takes about 30min to go to 40% full enough for an hour on my bike. If use them while charging obviously it takes longer and never go to 100% charged even if the charger it's fully charged. What I do is I charge the headphones to it full capacity then charge the charger, so I will always have power around. Every now and them I charge them at the same time. The charger is small and light enough to wear with headphones around the house, while watching movies or light walks at the mall, but not for jogging or any other vigorous activity, it bounces too much. Overall I think this a very good headphones, I hope I don't have any more issues with bat and last like its older brother (my X are 3 years old and still give 7 hrs of playtime) If you are familiar with the brand and don't mind espending 200 on them, go for it, they are quite and upgrade.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Sadly dissapointed in the fitment but great sound

    Posted
    Skynet
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me start off by saying I wanted to love these. I've been looking forward to these since they were unveiled alongside the X3's at CES in January. I currently have owned my Bose SoundSport in ear headphones for a year and wanted to upgrade to the famous Jaybird's. Pros: The sound on these headphones provided better lo's, mid's, and high's thanks to the Jaybird equalizer app. I thought it was a bit of a gimmick at first but it actually made a big difference. Because the headphones sit deeper in your ear canal, it sounds a lot better than my Bose. Onto the cons. The fitment was awful enough for me to decide to return them and not believe these warrant a $200 price tag. Because the battery is no longer housed in the ear bud to minimize the size, it is now built in to the remote on the cord which sits below the right ear. It was a smart idea but Jaybird didn't think it through. The remote is heavier than normal now so it constantly tugs to the right during a workout. It gets even worse during a longer run where you sweat more, so the cable sticks to the back of your neck lopsided to the right. The earbuds included are OK. If you sweat or run in your workouts, expect them to fall out. I used seceral combinations of buds, ear wing tips and fitments that it wasn't enough to keep them in without falling out once. That is where my Bose has them beat. The ear buds stay in place with the ears because of the winged tips. Battery life on the Freedom's were about in line what they advertise, 4 hrs without the extra battery. These headphones shouldn't be advertised as 8 hrs becuase that would mean you're using the extra battery which lopsides the fitment even worse. Don't get me wrong, I love the sound and flexibility of use of these headphones but the cons easily outweighed the benefits. I returned them and believe the X3's will be the best of both world's. The X3's will have the battery built in to the ear bud to rid of any lopsidedness, will be able to use the Jaybird equalizer app, and is supposed to be a bit smaller than the X2's.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound for size, comfortable

    Posted
    tobias
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got a great deal, which persuaded me to pull the trigger on getting this. It wasn't until after I got the box I realized that the "Special Edition" merely means "less accessories." The non-special versions have more ear tip options. Fortunately, the ones that were included worked for me. Based on sound and comfort alone, these would get 5 stars. I'm shocked to get so much bass from these svelte ear pieces. The battery is clearly in the control module instead of the buds as the other models from Jaybird. That makes the control module a bit bulkier and heavier, but not enough to be a distraction for the way I wear these. They will pull to the right if you use the wire-down and behind the neck fit. They include a clip to hold the wire to the back middle of your shirt. I thought that was an odd thing to include in the box until I wore them and then understood the need. If you wear them in the over-ear method and adjust the wire length with the adapters they fit snug, don't move around and the added weight in the controls is less noticeable. The small ear buds allow for helmets, earmuffs or whatever. I like to listen to music when i sleep sometimes but I'm married and my spouse don't care for that. If I wear these with the under-ear fit and hanging down in front instead of around the back of my head I hardly know they are there. I can sleep on my side even and there's not issue. There are no other bluetooth headphones I've tried that can do that. The biggest issue I have is the battery life. I use my headphones a lot and 4 hours just isn't great. The portable battery does the trick when needed, but adds a lot of heft. Also, another thing to carry around. It's nice that if you only need 4 hours at a time, you can leave the battery plugged in and use it like a dock, but then grab it for on the go just in case. Still, I'd rather get 6-8 on the headphones without another accessory to carry around. The app with the custom sound profiles is pretty nice. I thought it was gimicky until I tried it and heard the difference. You can use the presets, make your own or get ones made by others in the community. It's pretty cool. Also, the app can switch the left and right ear for those using the over-ear fit (the older models didn't have that option). I wish the app would allow you to lower the notification sounds or change the power on/off sound effects. I use multi-point (meaning I'm connected to a tablet and smart phone at the same time) quite a bit, so this feature was a must-have. It works great. I haven't tried the unique feature of pairing one of these to another headphone of the same model so both people can listen to the same device at once. I don't have much use for that, but could see that being handy on the plane or a road trip.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Probably just not for me...

    Posted
    Rishan

    I purchased the Jaybird Freedoms yesterday. I was trying to decide between these or the Apple AirPods. The AirPods only come out in February, so I bit the bullet and got these. I don't think I made the right decision. Here's why. First of all, a major concern with these earbuds are that the battery / controller is on the right side, and there is no counterweight on the left side. This means that there is always going to be more pressure or tension on one side. This caused the Freedoms to always fall out of my ears. An obvious solution to this would be using the Comply ear tips, right? Perfect segue into the second issue. The Comply ear tips are too rough or harsh for me. I despise the fact that you have to squeeze them every time you insert them into your ear, and once they're in, it feels like they're compressing your ear rather than filling your ear. Another solution would be using the ear fins, but I find that the installation process is very unintuitive. Why do the ear fins have to be slanted, instead of flush against the ear tips? Why is it not indicated what angle the fins have to be at? All these issues led to a headache after just a few minutes of usage. I don't know if it was because of the design, or the fact that... hold on this needs its own paragraph. I have an iPhone 6, so I was using the iOS version of the Jaybird MySound app. The app seems easy-to-use and uncluttered, but I only used it for 30 second to set up my earbuds. The real issue (I'm not sure if this is because of Apple and iOS, or Jaybird) is the volume level. I don't like to listen to music too loud or too quiet, so when I was trying to find the perfect level, I found the sweet-spot to be around level 2 and 3. Unfortunately, level 2 was a little too soft and level 3 was a little too loud. (I just want to say here that it is true that different songs have different volume levels, but in my very minimal testing, I found that the volume levels were pretty consistent). The wire for these WIRELESS earbuds is a little too long for my liking. This is especially a big concern when paired with the fact that the controller is unbalanced. The charging clip seems easy to lose, and I sincerely don't know why the charging cable is 2 inches long. All in all, I just want to say that I am not an audiophile by any stretch of the mind. I don't think this design works for me. Take this review for what it is worth. I'll be getting the AirPods in February. Let's see if they work for me. Best Wishes, Rishan

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Amazing sound, horrible fit...

    Posted
    JayBoy
    • My Best Buy® MemberMember

    I mainly purchased these because I wanted something that I could use underneath my motorcycle helmet comfortably, plus I previously owned a pair of Jaybird X2s that I was very satisfied with, so when these were released I couldn't wait to try them out. Now, the audio quality on these are simply amazing, if not better than the X2s. I personally prefer a lot of bass and these provide enough for me and what I think is really cool about these ear headphones is the MySound app that you can use along side with these headphones to customize your audio settings. So, since I prefer more bass, I simply crank up the bass settings on the MySound app and it's good to go, so that right there is a really neat feature. Now when it comes to the battery life it might be a little misleading. Yes, it's 8 hours of battery life, but only if you use that bulky external clip on battery, which is what you have to use to charge the headphones. Without that external battery I'd say you'll get roughly 4 hours of battery life, but that doesn't really bother me much, but it might for some of you so make sure to consider that before making the purchase. I haven't used them to make phone calls so I can't justify my personal opinion on that, which leaves me towards the final topic, fitting. The fitting on these is down right horrible, everytime I put them in my ear they constantly fall out which made it very annoying and frustrating, rendering them useless when using them underneath my helmet. These headphones would just simply fall out of place while riding my motorcycle. For 200$ I would have expected something that would stay in place without any problems, but that's not the case. I tried using the different sizes the headphones provided but it just didn't work for me. I also maintain an active lifestyle, but I didn't bother to try them out while exercising because I figured I would have the same problem. Maybe I'm one of the few that are experiencing the same problem and maybe for you it won't be the same, but for that being the case for me, I just simply can't recommend these ear headphones, regardless of how great the audio quality is, because I can't enjoy it since the headphones won't stay secured in place inside my ear. So I'll most likely return them or exchange them for something different.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi JayBoy,

      Thank you for your review with the Jaybird Freedom. We are sorry to hear that you have not able to find the perfect fit yet with the buds.

      Everyone's ears are different and fit is the biggest part of headphones especially when being used to train or run so this being said we would love to help you get a perfect fit. We have some more ear tip options and fit suggestions that can help. Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience and fit.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rating: 4 out of 5 stars

    Sounds Awesome, Okay Design

    Posted
    Brett484
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These earbuds sound excellent. More bass than I’ve heard on a pair. The companion app is also excellent allowing you to save and create preset EQ’s as well as try other users’ public sound settings. Also, the clip it locks into to charge can also double as a back-up battery. Great idea. The battery life is pretty good as well without the backup. I can usually get 4 1.25hr workouts in before they need to recharge (that’s 5 hours for people bad at the maths) The control module/battery on the headset, however, is a problem. There are 3 design issues/problems that I’ve discovered in my first week, and they’re all equally flawed. 1- the control module/battery placement. It’s placed mainly on the right side. It’s heavy enough to pull on the right ear and knock you continuously in the neck if you’re doing an active workout. It’s fine for weight training and most stationary excercises, but if you’re running, jumping or doing any other rigorous movement it gets annoying. And that leads to another problem... 2- The anchors work great, but the plastic is hard. And with the control module/battery pulling on your right ear when you’re bouncing around it starts to rub the inside of your ear to some nearly intolerable pain. Again, it’s only if you’d be running or jumping. The anchors sitting in your ears without being tugged by the battery is fine. It doesn’t hurt. I did find going down a size on the anchor helped (smallest even though I need a medium for a good fit). Also clipping the wire down using the collar clip (that comes with it) closer to the right of my neck to keep the battery down as much as possible helped. But it still manages to loosen back out and bounce if you’re continuously moving. 3- The silicone ear tips fall out. Seriously. They will just pop off. After a couple uses one was missing. I had left it on the passenger seat of my car and it was gone. And I had no passengers. I had to use the smaller ones while waiting for some replacement tips. When I replaced them and pushed the tips as far as I could on the buds (really, how far and hard do you need to push to install tips? I’ve owned several buds and replaced tips before, okay? I’m kind of a pro at it by now) another had fallen off. Just popped right off on its own sitting on my nightstand minutes after putting new ones on. The tip size is important because getting a good fit in your ear canal really lets you hear the full size from the buds. If the ear tips are small, you won’t hear any bass, and it’ll sound tinny. I got these for a great Black Friday deal. So, for the price versus Bose I’m more than happy with my purchase. I’m just learning to manipulate the design issues to work better for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Fantastic sound, very lightweight, one fatal flaw

    Posted
    Jeffler

    I purchased these in November 17 to replace some skullcandy methods that my dog ate after deciding he'd developed a taste for earwax... anyway. These were on sale for 50 and the skullcandy was regularly price 60, so i decided to give them a try, especially considering they are normally 150. PROS: Overall, these sound fantastic for such a small form, and they are super light. They come with a ton of fins and earpieces to find a good fit, and clips to adjust the length of the cable behind your head or neck. The mic sounds great as well, and i had several long conversations and people never complained of not being able to hear. Range is good, about the standard 30 ft. Battery life is meh, prob 3 or 4 hours of constant use, and adding the detachable charging cradle that doubles as a sort of extra battery does give you the full 8ish hours, but the piece below the ear becomes a lot heavier and really interferes with head movement. On the plus side, it does charge the internal battery very quickly so after a long use session you can snap on the charging cradle for 10-20 minutes and be back pretty close to 100%. Seems pretty sweat proof so far as well. Prob my fav feature is the jaybird app that lets you adjust your eq, this is an amazing idea and i love it to the point that all my future wireless buds will only be from a manufacturer that offers a similar companion app, like samsung. CONS: really there's just one, and it won't be the same issue for everyone, but unfortunately for my intended use it just killed it for me. Moving the battery and all the internal hardware to one side below the right ear makes it very unbalanced and it tends to pull out of one ear or the other as I turn my head. I could not find a behind the ear fit that felt good for me, and you pretty much lose the ability to be heard clearly doing that. I have my headphones in pretty much all day, while working out, and to make calls, so this design def vision ultimately killed it for me so ill be taking them back. I know not everyone has the same experience or my use scenario, but i just couldn't get them to feel right. Which is a shame, because they do sound amazing and the mic is great. Also a small con is there's no charging port on the earbuds themselves, so if you lose the cradle your outta luck till you get a new one. Side note: if you do spring for these do yourself a favor and get some comply memory foam tips, the seal, noise isolation, and bass response improvement is outstanding and IMO really takes the sound on these things to the next level.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent pair of wireless earbuds!

    Posted
    John
    • My Best Buy® MemberMember

    As with many other reviewers, I bought the "special edition" pair that were on sale for Black Friday for $49.99. I've been using these for a couple of days and I absolutely love them and can agree with what some of the others reviewers are saying, but disagree on some complaints as well. What I like: For starters the sound is great, maybe I'm biased because my other pair of earbuds I was using for working out were $13 JVC earbuds that sounded like the music was coming from a tunnel five miles away, but the sound quality is great. I highly recommend downloading the app for these earbuds as well (it's free) and you can further adjust the sound settings to your liking. Also, take time when you first open them to see which fins and ear bud sizes fit your ears the best. I just ripped the package open and put them on how they were. After a 1.5 hour workout my ears hurt because the bud size was too big and the fins were also a little large. Range: I was amazed at how far the Bluetooth range is for these earbuds. I could walk from one side of a dumbbell rack to another (so lets say about 15-20 feet) and still hear the music crystal clear. What I don't like: As many other reviewers have pointed out, the control piece on the earbuds is in a very awkward place. If you don't use the little cord clips that shorten the slack, the control deck sits right next to your jaw and looks weird just hanging there next to your face. Also, as others have pointed out, the control deck being in such a weird spot causes the right earbud to tug out of your ear. I didn't notice this problem for weightlifting activities, but absolutely for running/jogging. I will say using the little clips that shorten the slack sort of help with the control deck tugging the earbuds out of your ears. Battery: Without using the external battery pack, the battery life is pretty mediocre. I fully charged these earbuds before using them and after my first workout (1.5 hours) they were down to 78% battery life. Not terrible, but not great for being brand new and only charged once. Overall for the money I think these are great wireless earbuds. I wanted a pair of earbuds for fitness activities that sounded great and got rid of the annoyance of wired earbuds tugging and getting snagged all the time when working out and so far these Jaybirds have answered that. The price is right in my ballpark as well.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Different in a Great Way...mostly!

    Posted
    BobtheBuilder
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    What can I say? I own and use my original Jaybirds and they are great! I also have a pair of the Bose in ears and like them too. My original Jaybirds are great when I want to silence the world around me while listening to their great sound. They last a good long time on a charge! I never run out of sound but don't use them for more than a four or five hours at a time when flying. I have to charge my Bose in ears with greater frequency and they let in ambient noise which I like when biking or outside or even flying sometimes because they give me situational awareness. However, both my Jaybirds shut out the jet noise when flying (not to mention screaming babies now and then...I always feel sorry for them and their parents, and those without means to 'shut them out'). So why did I buy these? They were on sale for Black Friday. They sound good and clear with less bass than my originals, but they also have the attachable/detachable battery that can be charged while I am listening to what is left in the on-board battery. If I have my backup battery to charge phone or tablet, I can also remove the extra battery and charge it too, and if my on-board dies, simply remove the charging battery pack, attach it to charge and listen to more music, then after a while, put it back on the charger again. I could see doing this for days should there ever be a need for such. A pretty cool way to recharge the unit and keep listening should there be a need!!! They do fit differently and the over the ear method doesn't work quite as well for me (my preferred method to wear them), but that isn't a deal breaker for me. I have worn them below ear and they hang in just fine. I really like the cord management system!!! It is nice to be able to unblock my ears with the old ones and have the buds hang over my ears, but again, not a deal breaker with the new ones. So, the bottom line is that each have a purpose, both sound good, but I like the sound of the originals a bit better. Not sure if they use a different driver for the 'Special Edition' but glad that I can boost the bass with the app (something I do not do with my old Jaybirds. I love the wireless convenience and the comfort it provides. These 60 year old ears aren't the audiophiles they once were, but all of the wireless earbuds I own are excellent! Great job, Jaybird. Keep up the quality and work!

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Not nearly as good as X2

    Posted
    Ziethriel

    Frankly I was surprised with the sound quality out of the box. I get that it's a flat curve on EQ to start, but it is so tinny sounding. Even after working the EQ for a while in the partner app (I used to be an audio engineer) I was unable to get the rich sound of their previous generation x2 earbuds. In addition to this, the max volume on this set is a bit lower, presumably to allow the space for the EQ adjustments. The design took some hits too. By putting all the tech (including battery) in the button controller instead of the earbuds it feels like one side of the headphones is weighed down much more than the x2, probably because the weight is further from its anchor (your body). This is exacerbated when you apply the charging clip, which I find to not be a feature since the x2 had 8 hours of battery life without a clip, and now you need the clip to get back up to 8 hours, plus if you don't want to wear the clip but have the option of applying it during your workout, now you have to find a place for this tiny, presumably easy to lose charge clip to carry it around. That all being said, these aren't terrible headphones. Once you set your own EQ they are comparable to a $50-75 pair of wired earbuds, which is great, and will change your world if you're used to using $20 earbuds or those freebies that come with your phone. I just think that the quality of the sound, and design downgrades when compared to their old Jaybird x2 set don't warrant paying an extra $50. Again, that all being said, if ALL you care about is having less weight on your head compared to the x2 set, these could be an option for you as they definitely do shed a good bit of weight, especially without the charging clip, just know that you are losing 4 hours of battery life by not having it. Finally two topics I don't care to add to the review in detail, but are worth mentioning. 1. The packaging is inferior to the x2 buds, the memory foam tips seem cheaper, you don't get the nice hard case for the buds, and all the tips are just shoved in a bag instead of the nice organized foam tray they used to be in. 2. The MySound app is garbage. There are only 2 or 3 usable presets and the others are developed by athletes? Why would you want an athlete to write your EQ curve. How about music artists make your EQ, and by music artists I mean their respective sound engineers.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi Ziethriel,

      Thank you for sharing your review with the Jaybird Freedom. We are sorry to hear that the features and design of our product did not meet your expectations. Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rating: 2 out of 5 stars

    Poor longevity; worse support

    Posted
    BenjaminS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Pros: Great sound, comfortable, so light you can't tell they're there, multiple wearer configurations. customize EQ curve via mobile app Cons: Poor longevity, Poor range, external charger/battery pack compromises durability; Jaybird Support fails to meet basic service standards Used for: 4-6 days a week (est. 10 hrs/week/total) at indoor gym, moderate sweating, moderate movement. I purchased the Freedom F5's after my X2's failed after 7 months of near-daily use at the gym. I loved my X2's sound quality, especially from a bud-type earphone. After 7 months of use, the left bud stopped producing sound. The Freedom's had just released , so I picked up a pair. Fit and feel was much better and lighter weight- You can't even feel this things they feel so good. Sound quality was par with the X2's, and the ability to control the EQ curve via the Jaybird App was an awesome feature. I had connection quality issues from the get-go where the sound would cut in and out unless the mobile device was withing 1-2 ft and in a plain line of sight of the Freedoms. This was tested in multiple environments with multiple devices. After about 80 days of use, the phones started malfunctioning and randomly shutting off without notifying me via the verbal message. This was also coupled with popping noising when attempting to power the device back on. After 2 phone calls to Jaybird Support, a factory reset, and other troubleshooting steps, they stated they would authorize a replacement and send a shipping label for device return. After 5 working days, I received an email stating they would send me a replacement product pending a photo showing my case number and the cord cut to verify the headphones useless. After this was done, 10 days went by and I did not receive a response from Jaybird's support. I attempted to use their chat service where it would disconnect due to their reps not responding in a timely manner/ SLA. I called in and was on hold for 28 minutes before talking to a rep who could not locate my case or provide any updates- they finally made an excuse their "systems must be down" and would get back to me when they could. It has been 3 weeks and I still have not received a replacement or updates from Jaybird Support.

    No, I would not recommend this to a friend

    • Brand response

      Jaybird Support Team

      Hi BenjaminS,

      We are sorry to hear your experience with the Jaybird Freedom.
      Please reach out to jaybirdlistens@jaybirdsport.com and we will do what we can to help improve your experience.

      ----------
      #poweryourpassion
      The Jaybird Sports Experience Team
      If we've solved your issue, we'd appreciate an update to your review. jaybird

  • Rating: 2 out of 5 stars

    So so

    Posted
    Vista1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    These headphones are ok for sale price of $50 but for list price of $150 would be terrible. Sound quality is ok but not great. Things that I like are how they fit in the ear. They are very comfortable in ears. Easily pair with the phone. Now the things that not so great. They came with the ear pods that kept falling off or remained in ear after I removed the headphones. I had to remove them from my ear cavities with my fingers several times. Finally, I lost one of them on the side of my keyboard at my office. I ordered the replacement pods from Amazon for Freedom headphones and they seem to be of better quality and have not fallen off or remained in my ear. Not sure why the original pods of such pure quality. I never had this problem with any other headphones even with very cheap no name brand. I also did not like the separate charging pod which you need to clamp on piggy back style on the controls area of the headphone to be able to charge it. One more little piece to get lost and the headphones would be useless because you would not be able to charge them. The SUB charging chord only fits in this piece. Additionally, you have very careful about the alignment of this piece with the mating part on the headphones. In one instance these were slightly misaligned as I attempted to charge in my car using car's front port. There probably was some sort of short due to misalignment which caused the fuse to blow for that in the car. Now that charging port does not work until I replace or reset the fuse. Luckily, I have another port in the car's center console between the seats that still works. From this point on, I charge this charging piece separately and when it us fully charged I then piggyback it on to the headphone and charge the head phones. Kind of an hassle. Also the headphone battery has only half the capacity without this piece piggybacking (about 3 to 4 hours). With this piece on it doubles but then it becomes heavy and tend to pull the headphone connecting chord on one side.

    No, I would not recommend this to a friend