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Customer Ratings & Reviews

Model:
985-000688
SKU:
5883800
Your price for this item is $179.99

Customer reviews

Rating 3.9 out of 5 stars with 1619 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers are delighted by the RUN True Wireless In-Ear Headphones for their exceptional sound quality, comfortable fit, and long battery life. Many users have praised the snug fit and variety of ear tip sizes, ensuring a comfortable listening experience. The charging case has also received positive feedback for its functionality and stylish appearance. While some users have mentioned occasional connectivity issues and low volume, the overall sentiment towards these headphones remains highly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,618 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesn't quite fit my ear great but sounds good and battery life is good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not keep my headphones connected ...not sure if the problem was the headphones or my phone but the bluetooth connection kept getting disconnected. The sound quality was great when I could keep the connection. Also the fit was not the most comfortable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good total wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale despite some of the bad reviews I have seen. I have owned the jaybird x2 and x3s and they have been very solid. The runs was a bit of a gamble but so far they have been great. I did the firmware update before using them with very little connection issues at all. Battery life is a very respectable 5 hrs and the case gives a near 100% charge in 30 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Very good wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for wireless headphones for running. After reading reviews of numerous models, I decided to try the Jaybird run. My decision was based on them staying put while running. These buds do that without any issues. The only issue that I have had with these buds is that the left bud drops signal sometimes. This is why I gave these earbuds 4 stars and not 5.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out, good connection, comfortable, secure. Not the best sound, but for workouts, it’s just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love them but hate them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are everything that I want but.... I played with the fit and tuning (via the app) and they sound great now. The charge lasts long enough for what I need. If only they didnt lose sound in one ear. It happens often and my iphone is laying beside me. On my right side. I can tolerate it but some wouldnt thus the 1 star reduction. I use iphones 6 & 8 and ipad.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great! At times...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buds fall out at times, great overall... would like if volume could be increased from bud

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Stay in your ear....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! True wireless so you stay focused on your run. Even after getting sweaty they do not fall out. Great bluetooth connection, dropped a star because they do have moments were the song goes in and out. Would recommend for those who enjoy running and don't like wired distractions. Read the instructions on volume control as it is not defaulted out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item for my wife and she loves it. They stay in her ear perfectly and is a great bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Fairly impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These fit me perfectly and sound was surprisingly good for true wireless. I use them for cardio and bought these specifically because they are sweat resistant (I sweat heavily) and they seem to lock into the ear better than airpods. They've worked great since I bought them (about 2 months)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love love these headphones. I'm glad that the case has extra battery charging, so I can charge on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Worked great, but then started to cut out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved these things. They worked great. Stayed in place in the gym, and great sound. However a little under a year and they started to cut in and out. Followed all online fixes and nothing worked.

    No, I would not recommend this to a friend
    • Brand response from Jaybird Support Team
      Posted .

      Hi RobC,

      We appreciate your feedback on the Jaybird Run's fit and sound quality. We're sorry to hear that you're experiencing connectivity issues. Just send us an email at [email protected] and we will get you taken care of.

      Here are the Factory Reset instructions that might help resolve this problem:

      To soft reset your earbuds:

      -Place your right earbud into the charge case and close the lid.
      -Open the charge case and remove your earbud.

      To hard reset your earbuds:

      -Turn off your right earbud by pressing the right multifunction button for 3 seconds.
      -With your right earbud off, press and hold the right multifunction button for 6 seconds until the LED flashes green.
      -Double press the right multifunction button. The LED will flash orange and the earbud will turn off. Your earbud has now been reset.
      -When you hard reset your earbuds, you will lose any saved presets and any saved devices on the paired list. You’ll need to forget Jaybird RUN in your phone's Bluetooth device list, repair your earbuds to your Bluetooth device, See How do I pair my Jaybird RUN earbuds? and reselect your favorite preset from the Jaybird app.

      You can check the Firmware update for Jaybird Run as an added solution. You can find the Firmware Update Assistant here:

      ​https://www.jaybirdsport.com/en-us/dfu-download/dfurun-win.html
      ----------
      Bruce
      Jaybird Customer Experience
      #poweryourpassion jaybird

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound easy to charge very Comfortable to wear battery life ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for Running

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these while running and have had no issues with them falling out. I love that I can wear one pod in my right ear so that I still hear road noise. My only complaint is that sometimes when I first turn them on they say they are not paired with my phone and I have to pair them again. In fairness, this could be an issue with my phone and not the Jaybird.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Wireless

    Rated 4 out of 5 stars

    Great wireless bluetooth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sound quality of this wireless Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great total wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This buds are pretty comfortable and the sound it's pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    Nice sound great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and comfortable fit easy to use app for tuning

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love the sound and the freedom..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound of these buds for the price.. and the last about two to three hours while listening to them which is very good when running.. The only thing l didn’t like was that every now and then the sound would only play in one ear . It would only last for a second then both would play again.. I haven’t had any other issue with the buds..

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love it. Works great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love theses. I’ve had them for 3 years and I still use them. Great sound, good battery life, still in great shape. My only issue was I’d sometimes have connectivity issues in a really crowded gym. However that’s rarely happened.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So these things are pretty good but one issue, they don’t fit in my ear as well as other buds. This makes for a a noisy run because they don’t seal as good as they should. I have tried all the options of different sizes they include but still don’t fit perfectly. The charging unit is awesome, they sound great (not when running), and they pair easily.

    I would recommend this to a friend