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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 410 reviews

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88%
would recommend
to a friend

Customers are saying

Customers are satisfied with the sound quality, easy setup, Bluetooth connectivity, and compact size of the Cinema Soundbar System with 6-1/2" Wireless Subwoofer. They appreciate the deep bass it produces and the convenience of its wireless subwoofer. However, some customers have expressed concerns about the remote control and pairing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 410 reviews
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Can't pair with subwoofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was not the easiest and the instructions were not so clear. Despite numerous attempts, I've still not be able to pair with the wireless subwoofer. The sound coming from the sound bar itself is good though.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      I am sorry about the issue you are having with your SB250. Please follow the steps below:

      1. Unplug the units from the power outlet and plug them back in after 5 minutes.
      2. Turn both the soundbar and the sub on. The light should be amber, meaning it is in standby mode.
      3. Press and hold the pairing button on the soundbar first until it blinks fast, meaning it is already in pairing mode.
      4. Press and hold the pairing button on the sub until it blinks fast. After blinking for seconds, the LED will stop blinking and remain a solid blue color when paired.

      If you are pairing the unit for the first time, it might take a while for the units to pair.

      If you are still unable to pair them, try doing a reset by following the instructions below:

      1. In standby mode - Press "Volume-" (minus) button and "Surround mode" button simultaneously for approx 3 seconds
      2. Once the soundbar turns on, it has been reset.
      3. Repeat the pairing process.

      If issue is still not resolved, please submit a case at www.jbl.com/support-contact.html and our Customer Service team will be glad to further assist you. JBL

  • Rated 4 out of 5 stars

    Difficult to get everything synked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for the price we had to YouTube different methods to get the blue tooth to sync

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound is pretty loud, it's good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had a little trouble finding a cable to connect to the Tv. Besides that, it's good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice product!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not giving it a 5 ONLY because the woofer does not sound good on carpet. I love it though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, well made, excellent sound quality, just wish the remote was made for an adult

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    very good bass effect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the product is great. great bass and sound travel.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound when we got it running, only worked with one tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I connected this sound bar and subwoofer up to my Samsung 65" tv, and the sound quality improved tremendously. I would definitely recommend this sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL is ultimate for living room 16'*16'

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am using to listen music, you tube viedo and movies very often connected through 4 k . This music system is realy good option. Very gentle and coolness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds better than the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first soundbar,it has a better quality of sound than the TV, even with the sub woofer turned off. We like that it is synced to the TV on/off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly did not see a need for a sound bar, but my better half suggested it. Well he was right, watching movies with the sound bar turned on is wonderful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    just what i wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really improves the sound quality of my tv i look outside when l hear the rumble go by

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You're definitely getting what you paid for here. The sound bar is super loud and sounds amazing when playing video games or just listening to music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best sound bar you can get for the price. Vocals are clear and bass can be as deep as you want since it has the controls on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sound for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only side note I have is to buy a better quality optic fiber cable. not completely necessary, but I've noticed a clearer, more consistent sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. No wires and provides great sound to our favorite movies and TV shows. Subwoofer isn't crazy powerful but don't need it to be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very pleased so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Sounds great. Price was comparable or better than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound bar for a Cheap price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bluetooth is a little tricky when connecting the sub to soundbar. overall its a great sound system...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bar. Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bar is amazing and sound incredible to be a 2.0. The audio quality is great and you can listen the different sounds comming from them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound system at great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and clarity at a great price. Streamlined design makes this blend into decor. Highly recommend. Free shipping and came in 2 days!

    I would recommend this to a friend
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