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Customer Ratings & Reviews

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Customer reviews

Rating 3.6 out of 5 stars with 361 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers enjoy the Endurance DIVE Wireless In-Ear Headphones for their excellent sound quality, waterproof capabilities, comfortable fit, and long battery life. However, some users have experienced difficulty with the controls, connectivity, and volume adjustment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 361 reviews
  • Cons mentioned:
    Pairing

    Rated 4 out of 5 stars

    Sounds great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. A bit hard to pair but don’t give up. It’s great for just floating around the pool. I wouldn’t say great for swimming. I just wanted it for lazy day in the pool.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for Hot Tub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for use in my hot tub after AirPods kept falling out. Easy to use, great sound, great fit. I like the price too!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great option for the Gym or to exercise outside, affordable, good quality and nice battery lifetime.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Controls

    Rated 1 out of 5 stars

    right side failed just out of exchange date

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the right channel failed on me just outside of my exchange period. The tap on the right or left ear piece to change track is a thump in the ear every time you want to change track or pause. the volume control is sliding your finger on the same ear piece that skips ahead/back tracks so it takes lots of practice to get the correct command to be executed. Really disappointed in this purchase. When it did work, the sound was good but the controls still were poorly implemented.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your review, we'd like to check some settings on your end so we can find out our options. Please submit a case request and so we can assist you at www.jbl.com/support-contact.html. JBL

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these stay in my ear pretty well. I do landscaping and move quite a bit. Sound quality is free good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this particular headset. Great sound quality, however voice call quality was poor. Hard to hear and to be heard.

    I would recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 3 out of 5 stars

    Ehh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome pair of headphones but they do hurt after a while so beware um the price is ok still too high good water proof headphones for pool or beaches that’s it

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Controls

    Rated 3 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headphones only complaint was that the controls on the sides of the earpiece were sensitive so they often turned off when I was trying to adjust them or take one earpiece out

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rated 5 out of 5 stars

    A great Bluetooth set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been through a handful of Bluetooth sets over the past few years. I have found most to be fickle and stop working after a few months. It is very frustrating. After another set broke I bought insurance for the next set which also broke. Are used the insurance to help me buy this set and I’ve had it a good while without any issues. I love it that it is designed to be waterproof. This has been a great companion to my workouts.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    very impressed but only one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were actually really good the only issue I had with it was that if your wearing a hoodie or anything of that kind it could interfere. the buttons are very sensitive so it will skip, repeat, pause and so on just from the hoodie brushing up against it. that's the only downfall. Everything else excellent especially the fit, I have cauliflower ears so most hurt after awhile but these were super comfortable and very light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome for Swimming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good battery life and easy to use. Would definitely recommend over pricey options.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    superb buds for Noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1. Best selection for Noise cancellation, 2. Unhappy with how easy it was for them to fall off from being too big.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bluetooth, great for the gym and running. Haven't tested the water-proof yet as I don't swim much, but sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are of superb sound quality. Haven’t tried them while swimming yet but hopefully they hold true

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It is definitely water proof.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for being around or in the pool. If you're in the pool/water the touch commands ...e.g. 1 tap on the will pause, 2 - skip, 3 - go back. "btw all functions are controlled on the right side", Need to be "locked" because just the waves in the pool will pause the headset. Besides that, I have No complaints.....and even sounds great with water in your ears...lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    jbl

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality, price, durability,always in stock online and in store

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Water resistance

    Rated 5 out of 5 stars

    Love these in the rain!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run and bike often. These work out great in the rain and the sound quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Earpiece too large for small ears

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound decent for the price, but even with the smallest ear buds are too large for my wife’s ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Endurance Dive did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Cons mentioned:
    Bluetooth

    Rated 4 out of 5 stars

    Great for swimming!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bring your music swimming! Bluetooth signal does not go through water so you need a real MP3 so this fits the bill!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best bang for the buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing. Stay in place no matter what. Sound great and play all day long

    I would recommend this to a friend