Customer Ratings & Reviews

Husband been wanting and purchased for his birthday. As soon he opens, a big part of the ear muff is ripped. Did not even had the chance to listen to it. Was very disappointed on the quality for the price we paid.

Jbl 700 elite first pair I bought, one of the speaker distortion present. Return got a second pair plastic bridge on top crack present. Return and got dre beats studio. Satisfy happy with dre headphones.

Bought this headphone for my vacation. First problem, after taking it out of the box, it was very hard to setup. Second, It was too big and heavy to carry around, not very portable.

They suck, I haven't been able to use them because one of the speakers is broken. I drive over-the-road and I haven't been able to bring them back, now I'm stuck with them

I purchased these after a sad loss of my Executive Beats by Dre. I was in the market for something better in every way. I do believe the Everest has done that. The wireless part is awesome I appreciate the freedom of movement. Also the noise cancelling is on another level, I frequently travel and study in public places so I needed good active noise cancelling.

These are far the best sounding JBL headphones I have purchased. I have the Beats, too, but am enjoying these headphones better. The sound is great with its' noise cancelling option. Fit over my ears perfectly and love the white ones. Well worth the money! Thanks, JBL.

I had the only for a month and the right ear short circuted

Wireless Bluetooth Noise cancelling headsets? Yeah. It was my unicorn. I was so excited when I first saw these. Search the net for reviews... not many. It's a Best Buy exclusive, so no other sites carry it. Read the reviews here... Most are very positive. Few negative ones. All in all, not enough to dissuade me. So I bought them. Let the disappointment begin. First, the Packaging is horrible. it's almost impossible to open the box and take everything out without at least tearing some of the paper off with all the tape. Not a huge deal... but for high cost items, I like to try to keep in intact. Next packaging problem: How to take the headphones out. Turns out there are 2 small clear plastic pieces of adhesive right over the metal on the band. Couldn't tell it was plastic to be removed until I had to force the first one out. Ok. Frustrating but, not a big deal. The "quick start" documentation is pretty horrible. They show you the buttons, but they don't describe what they are for.. Maybe I"m not aware of the ISO symbol for LED or for the "Smart" button. Finally turn them on, and they went into paring mode (white/red LED flashing). Search on my phone. Nothing. turn them off, turn them back on.. same thing. Manual doesn't describe what the various flashing lights mean (both LEDs flash white? Red LED flashes twice?) Finally I resorted to their website. Found a FAQ on how to pair with a new device (Power button for 16 seconds). YAY. IT finally pairs. I anxiously fire up my Google Play Music app to hear music. The first 5 seconds it crackles, pops, and drops out and back in. After that, they sound pretty good.. Maybe it was just that start up. Hit the next track button. Same thing. First 5 seconds are horrible, then it settles down. OK.. Maybe it's the app. You Tube. Same problem (if not worse). So, now getting annoyed. $300 headphones and all these challenges? Maybe it's other cell/wifi traffic that's interfering. So, go into airplane mode, and turn on ONLY blue tooth. Crackle crackle drop crackle. So, last ditch effort, I decided to see just how good the ANC/Ambient noise was. So... No music. Just changed settings for the ANC. The room was already reasonably quiet, but I put on the TV with talking just to see how well it filtered it out (just like a chatty plane passenger might be). Switching between the 3 levels, and turning them off, I could hear a difference in the tone quality, but between off, and max, I couldn't tell as much difference between them. Not like my Bose headphones were NOTICEABLY muted the first time I turned those on (wired, not Bluetooth). Lastly, when reaching for the "smart" button, I bumped the micrphone right near that button. It was a very pronounced mic pickup. If I was wearing a coat with a hood or something, it would constantly interfere.. I've paired my Nexus 6P phone to multiple speakers and headphones, and never had any of these issues. Tomorrow, these go back. I would spend HOURS on the phone with support trying to address all these issues. And I'm not going to sit here and hope for a firmware update. All in all, I was very disappointed in these headphones. A friends Beats headphons (no ANC, just BT/over the ear) were much better from a refinement perspective. Hopefully over time, JBL/Harmon will improve both their documentation and their software, and their headphones. But for now, it is very much a "first version" type of headphones... not something that is worth $300...

I was looking for a set of blutooth headphones that I could link up with my Samsung UHD TV. I tried "Beats by Dre" and they sounded good but that was it, just good. Beats are all in the name and thats it. These JBL's sound great. I was a little nervous at first with them being so new but not after hearing how they sound. They feel good and fit around the ears good. The noise canceling is so great I can't even hear my wife talk to me from 3 feet away also with the JBL App you and customize them to how you want them to sound to you're liking even more.

Amazing sound and amazing noise cancelling when you turn them on. There a better quality for the price than other brand of noise-cancelling and wireless headphones. I love the case that comes because it's hard to find cases online to fit that size.

I was really disappointed with these headphones. When wired, with noise cancelling off, they sounded great. But, when you turn on the noise cancelling, you lose your highs, your volume, and the overall sound becomes, what I can only describe as, muddy. Go wireless, and the sound gets worse. There are very audible artifacts that MAY become white noise after a while, but for $300 headphones are unacceptable. Additionally, these phones can only be paired with one device at a time and the associated smartphone app is mediocre at best. I've owned a pair of Bose QC15s for some time and love them. While you do give up SOME sound quality with the NC (nature of the beast, I guess), the sound is fuller, richer than the JBLs. I guess I'll stick with wired for now.

These headphones are really great. They seemed a bit pricey at first, but now that I use them so much, it's definitely worth it. It's cool how there is the option to adjust the noise cancellation level. The headphones are very comfortable as well. I did just buy these this past week, but so far I haven't run into any issues and I'm really happy with my purchase!

I have 2 pairs of these. They are very comfortable, and for a bluetooth headphone, they sound is incredible. There's just one problem....I have to replace them every 3 months. They have that JBL sound we love, but the electronics are shoddy and JBL doesn't seem to want to fix this. All 3 units have been sent back for just failing out of the blue. They just magically stop turning on and won't charge or anything....and this is usually after 2-6 months. I am a casual user, so they're still brand new when they die. JBL will only honor the warranty for 1 year after the purchase price, even though my second unit is being replaced a second time in 3 months for the same manufacturer defect. So, you'll spend a couple hundred plus tax on a pair of headphones that won't even be burned in when they die, and then you're just expected to purchase another set for the same price that will do the same thing. I keep them in their case. They never get wet or thrown around or abused. They're expensive and I treat them as such....but they still just...stop....working out of the blue. JBL is aware of this issue but doesn't seem to fix it. Keep the receipt and buy the Best Buy plan if you buy these. You'll need both.

These are the best headphones I've ever had. Everything about them are beyond what I would expect.

I used to have to tone out my girlfriend, but with the JBL NXTGen Technology, I can simply put these on and it does all of the work for me! Now, I don't have to pretend to listen; I just don't! So many arguments have been avoided! Would definitely recommend to anyone!

Better than beats I will not regret buying these. Jbl is quality over a brand name.

Terrific sound quality. Heavy-duty construction with great wireless and noise-canceling features. In my opinion far better than similar Beats headphones, and arguably better than Bose.

My target was an over the ear headphone with noise cancelling + wireless/Bluetooth capability for around $300. Choices were quickly pared down to the JBL Everest Elite 700, Beats Studio Wireless, and the Sony MDRZX770. (I would have liked an option from Bose, but apparently they don't make a wireless headset with noise cancelling; it's either or.) For me, the Beats are well built and ergonomically acceptable, but the sound is simply too colored. The Sony was a slightly cheaper option, sounded ok (not great), but I wasn't thrilled with the build quality. For me, The JBL was the clear winner. Great and relatively neutral sound, very comfortable and ergonomically designed. The JBL Elite 700 paired up with my Samsung UHDTV and HTC One phone without a glitch, and with no lip-sync issues. The JBL software for Android, while not necessary for operation, worked as advertised and provided for a few nice additional features such as preset and/or customizable EQ. The defeatable noise cancellation was very effective (though not quite as good as Bose provides), and the adjustable and defeatable "Awareness" control, which allows you to let varying amounts of sound (phone, doorbell, car horn) through is a really nice feature. And yes, the headset can be used "wired" also, should you wish to conserve battery time. All in, this is a very well thought out headset and I couldn't be happier with my purchase. The only improvement I can think of would be a hard shell carrying case. The supplied case is ok, but soft, and might not be sufficient protection in certain environments. Anyway: Highly recommended!

These headphones do exactly what they say, offer superb noise cancellation, with an ambient awareness function that works fairly well (although there is an annoying hum) in a compact pair of Bluetooth headphones, unfortunately that is where my accolades stop. I will gladly take you through my reasons for returning them: 1. These did not fit comfortably as either "over the ear" (as described) or even "on the ear" headphones and the ear cups are smaller than on most over the ear headphones. My ears are still hurting from the pressure on my ear lobes; 2. I have owned numerous pairs of noise cancelling headphones, but was specifically attracted to these due to their "ambient aware" function, however when I turned it on I got an annoying buzzing sound in my ear; 3. While these headphones can be paired with multiple devices, they can only be paired with one device at a time. As a result if I'm watching a movie or listening to music on my iPad and my phone rings I have to take them off to take the call to answer it (assuming I even hear the ring). Other Bluetooth headphones (including ones that cost less) do have the technology to do this. I own and am very happy with a wide array of Harmon products, unfortunately these are not among those. If you have smaller ears than I do and just want a pair of wireless headphones with noise cancellation for listening to music on a single device then these might be for you, but for $300+ I expect more.

I purchased the Everest Elite 700 took it home then I started noticing the problems immediately. 1st. fit test caused a loud squeal from left earcup speaker into my ear that's cheap noise cancellation headphone problem all the other expensive bluetooth headphones do not do that why does your's do this JBL? 2nd. I wanted to fold it when I used the headphone after the portability test opened to use again experienced loud crackling from the left earcup until I powered off the headphones. 3rd. JBL Phone APP doesn't keep connected to headphone even with BT connection active could not test functionality of JBL app because of the app disconnecting. 4th The Everest Elite 700 doesn't like living loud either wanted to try full volume on phone & headphone volume thru bluetooth connection it didn't like that starting with audible popping at random intervals during music playback. Even B3ats Stud1o wireless does much better than these at almost the same pricetag. Even the the Turtle Beach El1te 800 & 800x do better with more functionality. Bad show JBL.