Customer Ratings & Reviews

I was looking for nice over the ear wireless headphones. I read tons of reviews and everything was leading me to the Bose QC35. After listening to them in the store, I was impressed with the richness of the sound, but didn't really want noise cancelling (I've got a pair of Bose in ear for that purpose and those are simply the best at blocking out unwanted sound...much better than the QC models IMHO). They didn't block out a lot of noise in the store and the noise cancelling seemed a bit overbearing. I started trying different models in the store and literally stumbled upon the JBLs. It didn't take long for me to be totally impressed with the sound quality and full richness of the sound. I was going to the the non-ANC model, but they were out of stock. This one was close in price so I splurged a bit. I'm glad I did. ANC - it's really not that useful. I does block out some ambient sound while music is playing and gives a bit more focus to the music really. Does it drown out voices or other louder noises? No. This is very minimal effect. The nice thing is that the music sounds precisely the same with it on or off. The ANC can easily be switched off while preserving the sound quality. If anything I'd say the ANC might clean up the music a bit, but it's not so processed that it changes the sound. For louder volumes, you'd be hard-pressed to tell if it's on or off. If you're looking for serious noise cancellation, this is not the one to get. The packaging is very nice and top notch. As a surprise, there is a carrying case included. Just a pouch and not hard sided, but a nice pouch that is not at all cheap looking or feeling. Kudos for that. The sound - it's great! Really great! Full and rich and not at all processed sounding. It's really nice. Deep bass, clear highs. Really can't tell that this is not plugged in as the sound is superb. Even at full volume, there is never any punch to the base, just a nice low rumble. The highs never screech, but get delivered with nice clarity. The mids and voices are clear and right where they should be. JBL did this right. The app on the phone has preset equalizer settings, or you can create your own custom profile (more than one). The bluetooth has great range and doesn't skip a beat. The battery percentage shows up near the bluetooth icon on my iPhone. It paired quickly and without any issues. I just got these a few hours ago so can't really comment on the battery life just yet. Plugged in with the included cable, the sound is exactly the same so far as I can tell. That is - as long as they are switched 'on'. When switched off, they will work, but there is a drop in quality. When a cable is plugged in, bluetooth is shut off immediately. When the cable gets unplugged, bluetooth switches back on right away and it re-connects with the phone. The size/weight is a lot. These are not small and can be a bit heavy resting on the top of your head. The padding is there but could be more to alleviate some pressure. Could just be me as I've not had over the ear headphones in a long time, but worth mentioning here. Another really nice thing is that with the app, I could update the firmware over bluetooth. I think previous models were windows pc only, but this updated easily and without a problem. Some have said that the lag when watching videos is terrible. Must have been a firmware thing because there is positively no lag at all. After just a short amount of time I'm quite impressed and happy with my purchase. Not so sure about the white color, but for some strange reason is a lot less in price over the black ones so I saved the money. At BestBuy they have a display where you can plug in your phone and listen to your own music or a pre-set playlist on the display. I HIGHLY recommend doing that and comparing the same songs or videos with multiple models. Forget these reviews as sound is highly subjective. Just don't pass these up as they really are a very nice yet may be overlooked for Beast or Bose.

JBL has done it again! Love these headphones!!!!!!

Got an Iphone at the same day it came out at Apple!

it works well but audio quality not really good. Convenient but audio quality not that great, but what can you expect from Bluetooth headphones.

I used this set a lot, but I got it because it was the best I could afford, and frankly the quality/durability was not durable. Very susceptible to sweat and buttons eventually sank in. Gave it back and traded for another type of headphones.

I first started off using Noise Cancellation headphones since I do many long trips from the US to Asia. I first started using the QC15 and then upgraded to the QC25 which I currently use. I was looking for something with the bluetooth option, which Bose does not offer. Then I saw the JBL display in the store and decided to buy them and give them a try. What a night and day difference from the QC25. The sound customization that is available by the app along with the ANC is a big difference coming from Bose. The sound was clean and crisp. I have not been able to test the noise cancellation on an airplane yet, however in a server room it did work very well. The only drawback is the weight difference between the two sets. The Bose is lighter, but at the end of the day, Im going to stick with the JBL.

Within 30 days power button failed, exchanged and they sound great.... But concerned about future quality issues

Sound quality is ok. Was build cheap didn't last me for long was disappointing

Battery won’t charge and device picks up background electronic interference while plugged in

Unfortunately I had to return this headset twice. Both times the unit stopped charging after just two days of use. I'm pretty careful with my stuff so I'm pretty sure that the units were faulty. Very disappointed. They sounded great when they did work. Looking for a different brand.

Bought this one on recommendation of a Best Buy employee. It fits tight and isn't adjustable. Took it back and bought A Bose night and day difference

I got both the reg 700 and the Elite 700s during a flash sale so I got a really good price. I got the Elites for 200. If you can find them for that then I think they are really good. I wouldn't pay 300 for them though. To me these fit differently than the reg 700s. The cups don't come down as far as the reg 700's. The openings seem smaller as well. Just go to Best Buy and try both of them for yourself. I have done a critical listening comparison with the reg 700 vs the Elite 700s. But just casually listening between the two I really can't tell the difference between the two. The active noise cancellation def makes the headphones plays softer. Turn it off with the app and it plays louder. The app really sucks by the way. These are bulkier looking on your head than the Beats if you care about that. Can't say they are better than Beats or Bose. Sound quality is very subjective. Just try them all and see which one sounds better to you with music you like to listen to. I just bought these because they were 100 dollars off. I certainly didn't need to buy two headphones but oh well.

head phone demo at store sounded much better than what I got but live and learn. Have spent a bit of money at best buy very dissapointed

Was on the market for some good headphones. Came across these and tested them out. Very nice pair of headphones compared to others in price range. Good build quality and comfortable. Decent bass and clear highs. Best feature is the built in mic. Works very well. I can listen to my music while working out and if I get a call, I can answer it without even touching my phone removing my headphones. Battery life is good as well.

DO NOT BUY! These headphones will cease to work a couple of months after the warranty expires. For $300, I expect something to last longer than 14 months. When I contacted the company, the representative said that the warranty lasts 12 months and that he could only offered a discount to buy another set of their defective headphones instead of standing by their product. Buyer beware!

This product is a horrible! I have owned them for slightly more than a year and used less than 100 hours. There is no audio coming out of the right side. I have tried using with 3 different devices both wired and via Bluetooth. All with the same result. The companies customer service (stifling a laugh) is on par with Comcast. The one star rating was a gift.

After 1 hour using it feels like they were crushing my ears....also equalizer app needs improvements

these are not the best but not the worst. overpriced

These headphones have great comfort, amazing sound quality, superb battery life, and are quite customizable with the app. These are great headphones and I highly recommend getting them.

Now, I consider myself an audiophile who always has to have the best sound. I also get really tired of chords, so I started looking for Bluetooth headphones. I was pleasantly surprised by these. I take them on a walk every day, and they cancel out all outside noise with active noise cancelling--I can even block out unnecessary sounds like my mother yelling at me! Because it has active noise cancelling, there is a somewhat shorter battery life, but I can still get a good 6-7 hours out of it on a charge. They do take a little while to charge though, one hour of charge time only gets 40%, but I can charge them while I sleep, so no big deal there. Where these really shine is the excellent bass and studio feel, makes you feel like you're right in there as it was recorded.