Customer Ratings & Reviews

I used these headphones connected to my PC via a Bluetooth dongle. 95% of the time the sound is great, no issues. The other 5% of the time I had audio issues where I would get what sounded like the Bluetooth dropping out (crackling, scratchy audio) and time distortions where I would lose parts of the what I was listening to or watching and it would slow down or speed up to catch up. When connected to a PC directly via the included cable, sound was great, never any issues. But that isn't what one purchases expensive wireless headphones for. Also, the ear cups didn't seem to give enough room, my ears were often sore, and the band across the top of my head always left the top of my head sore because it wouldn't open any more. (My head is of an average size, in the Goldilocks zone, not too big, and not too small) Brought these back, and upgraded to the Bose Quiet Comfort 35's. Definitely a little more money, but the difference is night and day.

I was very excited to get this NC Bluetooth headphones, the sound and the Noise canceling are awesome. However, after 4 days of use, the headphones suddenly stopped and became unresponsive that I had to wait 8-10 hours for it to die down and charge it back again. Right after, it worked normally for a short time and it did the same thing again. I thought that this is a rare case of a defect. Went to Best Buy to exchange it, because this NC, Wireless and how it sounds blew away other headphones. However, after 8 days of use of the new headphone, it started to have the same problem again, went back to exchange it and same thing happened. Ultimately, got my refund back and won't buy it until JBL would fix this headphones software.

Reviewed these initially under a different name. They broke after four months of use. Normal use never dropped them. The inside of the headband where it attaches to the left earcup broke. Then there was something rattling inside. Took them back. Got a new pair which had a really loud static sound that came out of the left earcup. Took it back and got some Bose Quiet comfort 25. They're not wireless, my fault. Took them back and asked BB if I could get something else and they said sure. Got some Senn M2 Wireless. BB was great throughout.

I've had these headphones for about 3 months. They sound great, and are really comfortable. However, the construction is bad. The leather covering the foam on the earpieces has come loose and is falling off. I've never dropped them, and only use them a few hours a day, so there's no reason this should be happening. It doesn't make them unusable by any means, just VERY unsightly.

There is no way to manage the features of this headset because the app doesn't work and hasn't been fixed for months. Here's the full story: At the Best Buy store, the JBL rep bragged about all the cool features and technology included, and how you control it via an app on your phone. I purchased the headphones but upon setup I discovered that the App gets stuck with a "Please connect headphones" screen. I tried both bluetooth and wired connections. I cleared app data and uninstalled/reinstalled. Nothing helped. On the App Store there are over 200 1-star reviews dating back months complaining about this same issue. How can JBL leave such a major issue unresolved for months? Without the app you can't turn on noise cancelling or any of the features. JBL, you should do better than that!

Excellent battery time and good Sound, my only concern is the ear pad or ear cushion that seems to be a short life material. I haven't found a place to buy a replacement since imitation leather always tend to crack or peel off.

First noise cancelling headphones and I am so impressed. If you consider this a bargain headset your right. Same quality but at a much better price. 10 hour battery is right, I am at 8 hours with 30 percent power left. The app is awesome which allows you to set the noise cancel level. In an airport waiting for an announcement set to high and when the loud speaker comes on you hear it. Set to low and nothing except extremely loud noise comes through. Sound quality is good, Boss is better but is $200 over the price of this headset worth it? Only a rich man can tell you but on a budget you get the best of both worlds and right now I love JBL you ROCK!

The JBL Everest Elite 700 rocks! I have loved being able to enjoy a high quality listening experience and tune the world out when needed or desired!

I have had my JBL Everest 700 in white for two years. I have never had any problems with them until my Apple IPhone 7 Plus updated to 11.2.1. Now the my JBL headphone app does not completely work with the headphones. It used to tell me how much battery life the headset had. But the app developer has not kept up with the firmware. If the app is a must for you than check to make sure the bugs are fixed before you buy any wireless devices for IOS.

This is a smooth good sounding sleek product! I'm in love!

I reviewed a number of other brands, and could not find one that sounded nearly as good as these. I'm a frequent flyer, and these have been just amazing. Long battery life (so far) and the sound is just amazing. Clear highs, deep and non-booming lows. Highly recommended.

Purchased these and immediately went home to try them out. First song I played the bass was rusty and I received a lot of distortion. The bas sounded more like a rattle. The worst part is I wasn't even playing anything that really had any bass in it. Unfortunately the quest for headphones continues. I truly hoped that JBL would have done a better job. These guys will be going back to the store roughly 30 minutes after I purchased them.

I have bought this headphone at bestbuy. I alway used it few hours a day. After 4 months, it has broken. I never drop it. I don't know why ? I don't want protect it. I want to give it back and trade with something headphone else. Can i do that ?

bought these headphones hoping they would be comparable to the Bose. they are not. connection is a pain and once connected, audio issues make listening less than enjoyable. sound quality is irrelevant, the cracking/skipping makes me want to take them off immediately. very disappointed i wasted my time on these