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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6513 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 6,513 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    big sound in a small package

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good, big sound for a small device. The only thing I would recommend to improve on this device is to provide a flat base for it to sit on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality sounding and durable speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker was easy to use and sound quality was nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Bluetooth speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This job speaker is a great item, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a flip 3, and got the largest speaker JBL makes but ended up going back to another flip for my second speaker. Great sound and portable for vacation. Pairing seems cool but I already have sonos / surround sound.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My music was interrupted with static quite often..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound, great price. Great with my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound - easy to use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new speaker to replace the one my husband wore out. My husband loves taking this to work with him and playing his music. Easy to connect to his phone and the sound quality is great. Lasts for a long time before it has to be recharged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little speaker has a lot of sound for something so small! I use this in my classroom and Bluetooth it to what ever device I need to! It sounds great and is very portable and comes with a nice styrofoam case that helps protect it when I am on the move!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL - Flip 5 Portable Bluetooth Speaker - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL - Flip 5 Portable Bluetooth Speaker - Black Good product and sound for the sale price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product sounds very nice and clear in the kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As owners of a couple different models of JBL Bluetooth speakers, we are familiar with what each model brings to the table. The Flip 5 offers good performance at a reasonable price, while being small enough to be carried in a larger purse, etc. It will not provide the biggest bass or sound levels, if that is the primary goal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Flip 5

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked upon 08/22/2020 Loud clear sound though it turned off unexpectedly at times. Used for three months, now it will not turn on or charge...

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      This isn't the experience we want our customers to have with our JBL Flip 5. Please ty the steps on our support page article about "Battery and Charging" using the link below. If you need more help, please reach out to our Customer Support: https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Very convenient and love the color...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this speaker being on sale and very little difference between the flip 6 and this one, this is a must-have if you are looking for a portable speaker. Plus with the ability to link this with other JBL speakers it is a awesome deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Bluetooth speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Bluetooth speaker! Bought it to use in my golf cart and at the beach and around the house. Excellent sound quality and battery life. Simple to use. It is exactly what I was looking for in a wireless speaker. I used it for just about one month and have not had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Wish I Could Give It More Than 5 Stars

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a present. This is by far the best sounding Bluetooth speaker I have ever heard based on its size and weight. Paring was instantaneous. There are less expensive on the market that do not compare in sound. There are more expensive on the market that do not sound enough better to justify the price difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Frustration

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seeing many positive reviews for this product blows my mind... I have had nothing BUT problems... Since day 1, I should have returned the speaker when I had a chance. If I had to summarize this product in one word, other than garbage, it would be "unreliable". There is ALWAYS an issue.... EVERYDAY! Won't connect, wont stay connected, wont turn on, wont turn off, volume doesn't work, and on and on.... I am beyond frustrated with JBL and will never purchase one of their products again....

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback. We understand that our JBL Flip 5 did not meet your expectations. We're committed to helping you resolve these problems by providing specific troubleshooting steps tailored to your issue. For further assistance, we encourage you to contact us. JBL

  • Rated 2 out of 5 stars

    Sounds good indoors, but not on my Ebike.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Indoors great sound, but when I'm riding my Ebike., it loose it's sound. It's not strong enough for biking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sounds great good for all types of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, connects quick. Easy to use even a caveman can do it. Good sound quality. Haven't really tested to the longevity of the battery life days it can go for hours but we'll see. Overall good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look (nice blue color), great sound, made an excellent gift for my audiophile husband. Makes fun startup/shutdown sounds. Battery is still going on the first charge for over two weeks, used every day. We’re thinking about getting another one or two to link them up for surround sound.

    I would recommend this to a friend
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