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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 6513 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers highly value the Flip 5's sound quality, portability, and battery life, with many praising its loud volume and compact size. Positive feedback also highlights the impressive bass, easy Bluetooth connectivity, and waterproof design. However, some users expressed concerns about charging issues and the lack of a microphone. A few also mentioned the absence of an aux input.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 220 Showing 4,381-4,400 of 6,513 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great little speaker

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little light speaker. Carry it everywhere in the summer. Great sound long battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used several Bluetooth speakers over the years and had an older model JBL that lasted for a long time but when the battery stopped holding a good charge, I decided I’d get another JBL because when I find a company I like, I tend to stay with them. That says a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi owned a JBL before and use it connected to my PC. This one I purchased to connect to my iPad. It works great, the sound quality is excellent and it has stood up to my 2 year old grandson who has gotten his hands on it from time to time :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product! I can’t believe the quality of music that this little stereo can put out. And the ability to link up multiple systems makes this speaker a must have for around the house or at a party. The variety of colors to choose from is the cherry on top!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    compact, pretty color and useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this gift! It's much smaller than the Flip ones we already had, which suits her fine. It's easy to hang on a fence or on her backpack and she is even using it for listening to remote school since her laptop speakers are not working right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Flip: Recommend!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. This is my main home speaker, and it is getting me by in other ways. I think it's absurd that this one portable speake, barely bigger than a tall energy drink can, produces better sound than the last surround sound system that I owned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade JBL Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had a similar JBL speaker and used it ALL over when we would work outside. It's still holding up great so we decided to upgrade for in the house and it has been terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Bought it to replace a broken speaker, and I’m not disappointed! Great sound quality and good battery life, would recommend to someone looking for a new speaker, good durability, and is worth the cost. Nice size for any surface, and can be taken anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its true what they say about never judging a book by its cover. This mini Speaker may be small but the sound is not. This mini speaker is one of the loudest speakers I've ever bought. its wireless and small enough to take anywhere. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it when I first bought this because it was my first JBL speaker. I bought it when it was on sale so you can't beat the price at all! However, there are some cons to it at least in my own personal experience with mine. On several occasions, I've had to reconnect it to my iphone because for some reason it would always disconnect and not allow me to connect. It's annoying but overall the sound is great.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Big Sound like a bigsspeaker but in a mall speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must need if your a music enthusiastic. It has excellent quality and bass. It is expected with being made by Harmon Kardon. I expected high quality. It almost has the bass part but it has the sound loudness like the new Amazon Echo 4th gen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my local Oxnard Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how easy it was to find what I needed , the neatness of the store the workers were amazing! I love my local Oxnard Best Buy Store & everything I bought there I love especially my JBL speaker . Thank you all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small package BIG sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 3rd one I have purchased. I love the size and the huge sound I get from this speaker. The fact that I can connect all three together to get suround sound is just awesome,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Miss the speakerphone that was on flip 4. It was a feature I used a lot. Very useful if using phone for your music. Gives option to talk to caller through speaker.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Flip 5 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 5 out of 5 stars

    Great for personal use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My niece was using this device at a family gathering. I was amazed at the quality of the sound from such a small object. I asked her where did she purchase it. She said she bought it from Best Buy. I told her I was going to buy one for myself. I did. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. His other JBL after 3 years would no longer hold a charge but he uses it all the time. I loved his so much I bought my own for when I'm outside gardening. Pairs easily or our iPhones. Great Sound. Good battery life. Love the green color!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a JBL speaker from a couple years ago so I thought this was the same thing. It is alot smaller and packs a powerful sound. I was really impressed I might have to upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but big sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and quality from JBL and very portable. Bought this as a gift for my mother and truly enjoys the speaker. Love that the speaker is waterproof and very small so taking it anywhere with you is very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does it’s job, wish it had travel case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker, gets pretty loud for its size and when put in the corner of a room the bass is pretty good. Only problem is I wish it came with a travel case like the flip 5.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes the WiFi connection is dropped, but restarting it corrects the problem. The sound quality is very good.

    I would recommend this to a friend
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