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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JVC AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a month ago I find them a bit bulky, I run and exercise with them and after a while you have to keep adjusting them on your ear because they start to slip out a bit, I have tried all 3 ear buds to no avail ,the quality of sound is there, but for the price I will give it a 4 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Great sound but trouble staying in ear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall there great looking and awesome sound. Myself though they would not stay in my ear with any of the adaptors wich were included. But that's me they be good for someone else. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for taking the time to provide us with your feedback. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my husband and he loves them. He has several different bluetooths, but since purchasing these he use them more so than the others. He said that they are clear, no static or other noises are heard, and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife but they are too big. Sound works great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful earbuds! You can use only one and the charge time is really short for the battery life of the earbuds! The container is sleek and has a great indicator on how much charge is left! The only issue is that they are a bit large.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Ease of use, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My Favorite Wireless Ear Buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally wireless ear bud headphones are a relatively new technology and each generation seems to get better and better. The first wireless ear buds I bought a couple of years ago caused about an hour of total frustration. First you had to get both the left and the right ones paired with your phone and THEN you had to go through another page of instructions to sync the left with the right. You had to make sure to do everything in the proper order and still there were problems. With these JBL’s, as soon as you have the buds charged, you remove the right one from the case, your phone connects to it, you remove the left one, it lights up blue and you’re good to go. The sound is very good, I was surprised at the bass response these little buds have. The button on each one is large and easy to get your hand on. The right button will pause your music or answer the phone if it rings. Pushing it twice will connect you to Siri or Google Now if you have it. The button on the left will let you go forward or backwards in your music library. Popping these buds back into their charging case is super easy. They must have a magnet in the case because the buds literally “pop in” to recharge. With other buds I’ve tried, you have to constantly fiddle with the buds back and forth until they make contact with the charger correctly. Facts you should know: These buds have NO volume control. You need to adjust that on your Bluetooth music source. If you get a phone call it comes through on your right ear only while the music is automatically paused. The caller comes through to you loud and clear, however your voice to the caller does have a “tin can” effect. This is not a surprise because of the compact nature of these buds. You wouldn’t want to conduct a business call through these. Here are a couple of tips if you purchase these; facts that are not in the ‘quick start’ manual (I could not find a more complete manual on-line.) The charging case is fully charged if all four LED’s on the case are constantly lit without blinking. And you know that the BUDS are charged up when they’re in the case and the white LED ring on each goes out. The buds themselves are supposed to play for 4 hours without a charge and the case is supposed to have enough juice for 20 hours. I did not test this myself. More than any other ear buds I’ve ever worn, wireless or not, these are the most comfortable to me and very easy to put on. You just inherently know by feel how to pop them in your ear (Some other models I actually had to look in a mirror each time I put them in to make sure they were positioned properly.) They feel snug, I don’t have the feeling they’re going to pop out at any minute. They come with three different ear tip sizes. I was happy with the ones that were already on the buds, so I didn’t open the envelope to try the other sizes out. Bottom line, if you’re tired of wires when you listen to music, I can’t see how you could not be happy with the JBL Free in-ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is good, as expected. a bit clumsy, you end up pressing the button when inserting into ear, and it'd be a drag to try to find one of these buds if they fell out while outside... i only use them when working out indoors when wires would otherwise interfere (eg rowing machine).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound, Cool Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was EXTREMELY satisfied with the sound of these earbuds and the mic when answering a call. And the case for them charges them, and to connect to them they have to be in the case - I found that made it easier somehow to get them going. Couldn't be happier with them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    One ear is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son opened these this morning charged, paired to his S10, tested them at home and the worked. 20 miles down the road he pulled them out to use them and the left ear wont even turn on! From other reviews it seems to be a theme. We'll be taking them back when we get back in town.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Present for myself

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very clear. They pair easily. I tried them once while working out and I had to keep cleaning the sweat off. I may have been paranoid about getting sweat in them but I felt if I didn’t clean them then they would fall out or mess up. That’s the only downside for someone like me who sweats a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pleasantly Surprised.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These aren't perfect, but they have good sound, good features, and great bluetooth connection. The downside is these are only really good for music and maybe calls, as they use Bluetooth 4.2 which causes them to lag a little when watching videos. For my wife they're perfect as she just wanted them for music anyways.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    good wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was shopping through black friday online sales. I came upon these earphones. They were at a very reasonable price! When I tried them on the audio was perfect. How ever, the longer you have them the more likely the audio connection starts breaking up. I suggest getting warranty in case this happens.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Best earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are really nice. The quality is excellent. Kind of tricky to turn them off and on at first. The only thing is I have small ear holes so sometimes they don't stay in. Other than that I have zero complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Constantly drops connection. Good sound when works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out by saying that I have been a big fan of JBL for a long time. I have 2 Charge3 speakers, their Inspire 500 BT headphones, and have purchased their headphones and such for my wife and kids. This is one product though that I can't endorse. The sound quality is typically good but these are so prone to interference and cutting out when walking around town. I have tried 3 pairs (including a replacement by JBL) and still have the problem. My wife's True120's don't have an issue so it's definitely something wrong with this model. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free didn't meet your expectations. We're always looking for ways to improve so we'll make sure to pass this along to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for $99 and have been very happy. The sound is excellent once you get the correct seal. They come on and connect immediately after taking out of case. The sound is excellent. However, I personally would prefer more bass. They stay on my ears through all my workouts, lifting, running, jumping.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Overall good in the ear head sets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had several in ear head sets over the years and these overall are good. The sound is adequate, not great, but do the job. What I do like is how they easily fit in the ears and most important don’t bother my ears after having them in there for several hours. I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good Quality Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a a gift for my brother. he likes it very much.The pairing is very simple and also fits securely within the ear. The battery life is close 3.5 hours and an additional 15 hours or so from the case. Looks very stylish. Bang for the buck.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Average sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low sound, low bass. Crisp sound, but I have turn the volume all the way up in the gym. For the $75 all in all they’re not too bad. They stay in my ears no matter how I’m training and sweating.

    I would recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    great earhead phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound , but its easy to loose them. They don't fit good on my ears, I don't think I can exercise with them, I'm afraid to loose them. But to be sitting down and be still they are good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Yes! Get them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best buds that I've putchased. They sound great, battery life is at about 4 hours of continuous usage. If not continually used, they will last 6 hours at least.

    I would recommend this to a friend