Customer Ratings & Reviews

Price great, product great and sound is great. Everything about this product was great for the money. Yes there are some that are better but lots that are not. Easy to connect and use.

The sound from these is great. The fit is a bit cumbersome. I found that they fall out easily if you are walking or turn your head quickly. Overall, a truly wireless earbud set. Good value for the price.

Great wireless earbuds for the price. Great sound quality. Good battery life. Use them when out in the yard gardening. Cancels out loud noises pretty well. Great fit as well.

Sound is great. Headphones don't fit well. I've tried every combination of rubber fittings and the headphones still didn't for perfectly.

Really like these earbuds but it does not keep a solid connection with my Pixel 3. Worked great with my Pixel 2XL. The other positive is the comfort and the controls on the earbuds. Would be my choice if the connection worked well with my Pixel 3.

Use this while walking works great. I walk about an hour a day lasted 5 days without recharging. Sound is really great. Doesn't fall out of my ears like the wired ones I was using

These stay in my ears pretty well but I was looking for something with a loud crisp deafening sound. The noise cancelling is great but I love my music loud. The only reason I have these 4 stars. They still are great!

I love them,they are comfortable,easy to pair,you can hear clearly on them....I would recommend this item to anyone who's looking for wireless buds to purchase...

Very good sound and has good bass and these don't disconnect from each other like the previos ones I tried. Sweat proof for working out. Would not shower with them.

The earphones seem to support a talk-time of around 5 hours. The music-listening time is at not more than 3 hours at best, before needing to be put into the charger-casing. The earphones drop off the ear easily even when sitting. Not recommended for sports, not even for a walk unless you wear a beanie or ear muffs. The sleeves and tip don't ensure that the earphones do fit snugly. Theres confusion as to which is the L earphone and which is the R earphone, especially when the sleeves cover the L and R labels.

They sound great but the left earbud wont work unless the right side earbud is on as well

Easy to set up and nice sound. I do wish phone calls were heard through both ear buds instead of just the one on the right but that is my only issue. Otherwise I really like these.

We bought these ear buds because the Dre Beats ones kept falling apart and breaking. When I tried these out, the sound was so crisp and had just enough bass. These give Beats a run for its money.

Honestly, the sound in these exceeded my exceptions. However, I didn’t necessarily like the look of them in my ears. I did eventually get AirPods but these were really comparable to them. Overall, I recommend if you can get them on sale.

These are pretty good for the price. Real true wireless. Love the charging case and the different options for ear comfort. My downfall for these in my opinion is not loud enough for me. But overall pretty good for the price

The JBL earbuds replaces my LG Tones and I'm not sure I'm liking the earbuds so far. The sound is great, however, they don't seem to stay charged long, I'm still trying to keep them in my ear (tried the different size ear pieces), they are complicated to turn on. I also don't like that if using your cell close to the earbuds, they automatically connect! Another feature I don't like is there is not band to go around neck to secure the earbuds when/if they fall out of your ear.

When I answer calls, I can only hear out of one ear bud. Also it takes a few seconds for them to play once I turn them on and put them in my ears. Other than that, they are very good for the price.

The quality sound is great but they are difficult to stay in your ear sometimes they hurt and fall off my ear at times.

great! don’t like how both earpieces don’t function when talking on the phone. getting used to the controls is also a little tricky! besides that, great quality and much better bass than the airpods.

- Presentation - JBL did an amazing job with the presentation of these earbuds. The hockey puck size case serves both as a protective case and a recharge station. The earbuds plug into the case and draw power from the built-in battery. The left and right earbuds are stored in the case corresponding with which ear the earbud is designed for. Between the earbuds are symbols indicating which earbud controls which common function. Under the earbuds are four LEDs that indicate the amount of power left in the case’s battery. The LED indicators on the earbuds and the battery glow when you return the earbuds to the case. Close the case and you will see a happy face through the top of the clamshell housing. I love this! JBL really took a lot of time and energy to craft a unique customer experience. The earbuds seem big in the hand but hide well in the ear. I do not feel silly wearing these. The earbuds will last 4 hours on a single charge. The base holds an additional 20 hours of juice. The four LED indicators will tell you how much power is left in the battery to make it easy to tell when you need to recharge the case. The case does come with an orange USB charging cable for connection to your computer or other USB power source. - Feel - The earbuds come with three sets of silicon plugs for your ear canal. You should be able to find one size that fits your ear comfortably. It also ships with two pairs of silicon sleeves of different thicknesses. These are used to enhance comfort and fit for different size ears. I have small ears and found the sleeves uncomfortable. I also went with the medium plugs for my ear canal. I found that I needed the extra girth in my ear canal to hold the earbuds in place. The charging port of each earbud rests against my ear. The charging port has a small lip surrounding the indent that houses the electrical connections. The lip chafes my ear if I have the earbuds too tight against my ear. This is the main reason I need the tighter fit in my ear canal. I would have enjoyed these earbuds better if JBL had removed the lip. - Setup - Setup was easy. I connected these with my iPhone in a matter of minutes. Just be sure to fully charge the case and the earbuds before trying to sync. Also, read the included instructions. You must sync the right earbud with your device first and then sync the right earbud to the left earbud. There are also several functions controlled by the buttons located in the center of each earbud. You will need to read the manual if you hope to get the most out of these earbuds. The earbuds did fall out of sync with my iPhone a few times during testing. I use many Bluetooth devices and find that this a common issue with both iOS and Windows. However, the left and right earbuds do fall out of sync with each other from time to time. Sometimes, the fix was easy; turn off the earbuds and resync. Sometimes, I had to work through some combination of redocking the earbuds in the clamshell housing, pressing buttons for different time periods, removing the sync status from my iPhone, and then repeating until I found the proper combination of button presses. - Sound - Usually, everyone talks about how much bass headphones can produce. Sony would have you think that bass is the only important sound there is. The JBL Frees do produce solid bass. I was surprised how well they sounded for something this small at its current price point. I listened to some workout mixes that had solid base tracks and was satisfied with what I heard. My head will not explode from over pressurized bass waves but good enough. Mids seemed ok. Highs did feel a bit constrained. In all honestly, I’m listening to compressed music that is being further compressed over Bluetooth so there is going to be a lot of coloration and loose from the original audio signal. Bach’s Brandenburg Concerto sounded compressed in the mids. I played Lady ’95, from Styx, to see how Dennis DeYoung’s vocals stood up with these earbuds. The very high end of his range felt constrained. I then played Lindsey Stirling’s Electric Daisy Violin. The base was strong, vocals clear, and the violin sounds good. Overall, I feel that I am getting the performance I would expect from earbuds of this size and price point. - Use - I use these earbuds mostly for working at my desk and working out at the gym. I can hear what is happening around me at the office. I must turn up the sound if I want to block out the office noise. Unfortunately, the tradeoff is hearing damage. They can get painfully loud. I have them turned down to the lowest level of my iPhone’s audio and found them loud enough. I will turn to noise canceling headphones if I want to block the world out. I have not had any issues using these at the gym. They stay in place as I use the workout machines. They also offer enough music to keep me in the workout zone. Sweat does not seem to bother them. I do take these out when I’m stretching or swinging my head around during aerobic exercise. I do not know if they will fly out of my ears. I do not want to worry about it. What I do not know is if I can rinse these off. They are rated as sweat proof. That does not mean I can simply drop them in a bowl of soapy water or under a running facet to clean. Be sure to check with JBL before cleaning. - Phone - These earbuds stink for voice transmission. Listening to a phone call is mono; right earbud only. Sound is of the same quality as the music. The mic sensitivity on these earbuds are weak. I was forced to abandon the earbuds due to mic’s weak gain. The person on the other end reported that I sounded far away and was difficult to hear. I used my normal speaking voice for testing. The experience did improve when I spoke louder than normal. This would not be an issue if I were one of those people who liked making my conversations public. I do not. These earbuds are useless to me for hands free communications. - Final thoughts - I like the sound of these the best when compared to other earbuds I have owned. Unfortunately, I will continue to use my wired apple earbuds for hands-free communications. I wish JBL chose to smooth out the charging ports so that the earbuds would be more comfortable with smaller ears. I have found a way to manage the issue so that the earbuds do fit comfortably in my ears. Hopefully, JBL will improve upon this with future releases. I love the clamshell storage and charging case. It is just cool! The designers really did their homework and made something unique, fun, and portable. I can throw this in my work bag and not worry about damaging the earbuds. Overall, I like these earbuds and will get a lot of musical enjoyment from these in the office and at the gym. I hope you found this review useful.