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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    No volume control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, they are easy to use. I just wish I could adjust volume on the ear buds. But the price was right. I guess you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good product for working out and yard work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife and borrow them often to workout and do yard work. They sound very nice and the battery will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds Quality amazing bass my only issue with the product is that within 4 months two of my charging cases have messed up. I have the warrantee and It was replace with no problem

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great reliability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've listened to better headphones but not too many. Does a great job with call audio and clarity as well. Really have enjoyed them just wish they worked with the JBL app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound & small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that these are light weight, fit perfectly in my ears and do not stick out so much. Sound quality is excellent. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great, expensive but I am told they are very good quality and worth the price, the charging box is also a great touch!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good stuff by jbl

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound stage ...decent listen ..good bass.....vocals are good. .highs a little 2 bright for me ..but overall a good buy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds work great once they are paired. I've had issues with syncing them to my phone occasionally. Sound quality is good for wireless earbuds.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only downside is that you always have to reach your phone to control the volume, which defeats a little the purpose of the wireless headphones, everything else is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good sound and durable accidentally washed them in there case and they still work like they did before would def3buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound for the money

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great And for the money the sound was wonderful. Not quite Bose quality for my music, but great for my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are easy to use and have a great sound especially if you can catch them on sale like I did.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Solid substitute for Airpods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is very good with solid bass and zero connectivity issues. Great for Android owners looking for something like airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small headphones with a great crisp clear sound and awesome bass. With secure fit they stay in place as you do your thing.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long lasting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get about 4 hours listen to videos and music. It easily connects after the first setup and the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Good sound but hurt my ears.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was good but the fitting hurt my ears after a while. Went with apple airpods ultimately.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size of them. the quality of sound is good. I wish there was more bass in the sound. easy to pick up Bluetooth from my phone. I paid $115.00 for mine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    JBL Free

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality was good and the ear buds connected without issue. I used the ear buds about 3-4 times and then the right ear bud would not connect or even turn on. I ended up returning this product. My wife has the same set only in white and she has not had any issues yet with them but we bought them and the same time.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for taking the time in providing your feedback on our JBL Free True Wireless. We're always looking for ways to improve. If you need any help with our products. Please reach out to our Customer Support. JBL

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my daughter for Christmas. She says the sound is amazing and the battery life is decent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice sound for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First set of any earbuds I’ve been able to get to stay where they’re supposed to. Numerous earsocks to choose from, but the design of the body fits well enough into the natural curve of my ear to take pressure off the insert part. Good overall sound. Case is compact and cool with 4 lights to let you know how much charge is left when you rest the buds there. Links up easily! Bought these for my wife, liked them enough to go back for a pair for me at 1/3 off, might get two more for our kids for Xmas!

    I would recommend this to a friend