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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality and battery life.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2 boys have air pods I listened to theirs and was going to get a pair. I saw these on sale while I was there they were in the same price range. So I went with these, couldn’t be happier the sound quality is a little better then the air pods my boys had for half the price. Only real difference is that the JBL’s only work solo in the right ear, I guess the AirPods work solo with either.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    construction use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for talking in loud places and perfect life for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Jbl awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl good sound unfortunately kept following off ear. Need to get different ones to expensive to lose

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Its loud and the crisp with very good bass.JBL always does make good products

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great pair of true wireless earbuds, using anywhere, riding a bicycle, sitting or running.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect wireless earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a pair of Beats wireless headphones but have just about worn them out. I bought a pair of JBL but when having a phone conversation could only hear out of one. I like Apple products and have been wanting to try the AirPods. A friend at work let me try his for a bit and I was sold. These work perfect right out of the box and do every thing I need them to do. Great sound and are as clear as day.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Ear Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy connection. Comfortable and easy to wear. Very good battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and bluetooth range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bluetooth range and sound quality. Design is great for single ear use or dual. Charging is easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Earbuds!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these! He uses them daily at the gym and has no problems what so ever! Thanks so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Ear phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth and lighter in the ears and good sound quality. Easy to pair.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    They are okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this didnt fit in my ears as well as I thought but overall they are great volume doesnt go very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Look very nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. Battery last for long time. Very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Jbl good sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter and she enjoy's the bass and the sound of these earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great well worth the money. Great sound and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, convenient to travel with, easy to block out unnecessary noise

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful and Portable Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the JBL FREE True Wireless In-Ear Headphones high marks for design, sound quality, and comfort. They sound great, are very comfortable to wear, and the wireless design makes them perfect for taking on the go. --DESIGN AND USE-- Included are silicone ear tips in small, medium and large. The gel sleeves come in medium and large. An important first step is to choose the ear tips that best fit your ear size best because to get the best sound and most secure seating, the ear tips must completely seal over your ear canal. The included gel sleeve is not necessary to use, but provides a more secure fit when you are on the go. It will also provide some protection if they are dropped. The hard case and right and left headphones function as an integrated system. The case not only protects and stores them, but it also is an external battery that charges them. To charge them you simply insert them into the case and then connect the case to a charger with the included micro USB cable. This is a very effective design because it minimizes the risk of loss of the headphones by compelling you to habitually store the them in the case. They feel magnetically seated in the case. I really like that these headphones automatically turn on when removed from the case. So when I remove the right one from the case, it turns on automatically and pairs to my iPhone. Then I remove the left one and it automatically turn on and pairs to the right one. I like this much better than having to power each one individually like some other wireless headphones that I have used. The left headphone can’t be used without the right one. The right one can be used by itself, if you only want to use one, but the left one can’t be used independently. The left headphone can only be paired to the right one. It took about two hours to fully charge the case. The headphones last about 4 hours after being fully charged. The case can charge the headphones for an additional 20 hours. So if they are both fully charged, the headphones and case can last a very impressive 24 hours! A 15 minute charge can provide one hour of listening. The case has charging indicator lights. The multi-function button takes some getting used too, but feels solid and reliably controls the headphones. The headphones are very lightweight and because of the silicone ear tips very comfortable to wear. It is very easy to forget that you are wearing them. The headphones and case feel very solid and well constructed. They are very attractive and prominently display the JBL sigil. When turned on they are illuminated blue. SOUND QUALITY: JBL is known for premium sound quality and these headphones deliver! Music and movies sound detailed and full range. They put out an impressive amount of volume and bass for their size. If you are upgrading from the earbuds that came with your phone, then you are going to be amazed at how good they sound and how much sonic detail you were missing. The call quality is typical for compact headphones. When on a call they default to mono sound, but there is still some echo. The microphone picks up my voice adequately enough to be intelligible to the other caller, but once again sounds typical of a compact headphone. As with all headphones, the outside call quality is dependent on the wind and other environmental factors. I did have an occasional issue with the left unit disconnecting. When it did happen it usually reconnected on its own. It seems that the left and right unit must be kept very close together or they will lose their connection. Once I figured out to keep them in close proximity of each other, this issue was minimized. --BOTTOM LINE-- These headphones are expensive but are worth the price because they sound as good as most full size headphones, but in a portable and convenient to use package.. They are not only very comfortable to wear, but also look great while being worn. --OTHER INFO— IPX5 water resistance rating

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Affordable JBLs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Quality of sound is decent! Affordable price point!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Noble’s bug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, great connection, and long lasting charge.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good sometimes they don’t want to connect to my iPhone but other than that great quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my brother in law for Christmas. He loves the sound quality and fit. My family and I own multiple JBL brand speakers and they don’t disappoint. This is his first pair of wireless headphones and he couldn’t be happier with the convenience and audio. Pretty good price compared to other wireless headphones. I would recommend if it’s within your budget.

    I would recommend this to a friend
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