Customer Ratings & Reviews
- Model:
- JBLFREEXBLKBT
- SKU:
- 6261394
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Needs more volume.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I would think they would be louder to block most noises. It’s upsetting that we can’t actually try them properly to compare which are best suited for me.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Pros mentioned:Sound quality
Good earphones but battery life could be better
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is great! However pairing the headphones could be a little easier and the battery life isn't the greatest but overall not bad for the price.
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Connection
I had to returned it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the design of the earbuds and the case. Unfortunately they had connectivity issues. 30 secs after pairing to my phone the left earbud started disconnecting. Then the right one had some sound cuts. I tried everything but it kept happening. Also the right button would get stuck after pressing it. I exchange it for jabra 65t active and they came out to be great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This may work well for someone else, but I think we got a dud. One of the headphones did not work and we had to return. But, maybe it was just a bad set of headphones, and these may be ok for someone else.
No, I would not recommend this to a friend- Cons mentioned:Volume
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lacks volume control, Sound is not the greatest, I owned the earbuds and have much better sound Do not feel like it has a great grip once inside the ear
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback, we're always looking for ways to improve. We'll make sure your feedback gets to the right team. Please follow us for news and updates.
- Pros mentioned:Battery life
Happy so far
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds is better than expected. Battery life is surprisingly good as well. I did have to change the actual ear bud for better fit. The jlab foam replacement. Work great AND fit in the charging case
I would recommend this to a friend - Pros mentioned:Sound quality
JLB ear plugs
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these as a replacement for my sister's earphones she said the sound is very good that's compatible with car speaker from JLB that she got for Last Christmas.
I would recommend this to a friend - Pros mentioned:Sound quality
Good Quality, Sometimes Drop with Movement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality and Love Sound but like other headphones not adjust on ear and drop on cardio, Not recommend on gym or large walks
I would recommend this to a friend - Pros mentioned:Sound quality
Not for everyone
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the most comfortable in the ear and Bluetooth between earphones is kind of confusing at times but sound quality is amazing.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided us. We're always looking for ways to improve. We would suggest using the different sizes of ear tips and gel sleeves to ensure a secure and comfortable fit while wearing the headphones. If you still have questions, you may contact our JBL Customer Support here: https://www.jbl.com/support-contact.html
- Pros mentioned:Sound quality
Happy wife, happy life!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these as a Christmas gift for my wife. She loves them! Good quality sound to compliment her new cell phone. If she loves them, then I love them!
I would recommend this to a friend - Pros mentioned:Sound quality
Earbud
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased many different earbuds. At the end I have to returned them all. They're not Comfortable and not really clear. But this one is great and very clear.
I would recommend this to a friend Good compact size but a little expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones strictly for their compact size and reputable brand. I am satisfied with them for how I use them but if I were more interested in sound quality I would have gone with one of the several other well established brands
I would recommend this to a friendGood ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I like these they sometimes fall out of my ears & they don’t stay charged for very long. If I use them constantly they only stay charge for half the time before I have to re-charge. They are comfortable.
I would recommend this to a friend- Pros mentioned:Sound quality
Great wireless listening experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These earphones are very comfortable to wear, and provide exceptional sound quality. Biggest problem is remembering how to operate them ( volume, answer, fast forward, etc).
I would recommend this to a friend - Cons mentioned:Connection, Fit
No fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to connect left ear once it disconnected. Ear pieces keep falling off. Returned.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Price
So hadn't used them but jvc is great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still in the box. Needed them so bad but they were such a great price they are sitting there collecting dust. Maybe this semester I will use them
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Jbl
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Music sounds good but phone calls are in Mono.. They kept falling out as they are bulky
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Fit
Good sound performance, bad fit.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too big for my ears, not comfortable. Love the case! Good sound, easy to charge but the battery will wear out if not in use.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Great set of earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the JBL bluetooth earbuds and love then. Perfect fit, sound is very clear. Love that it comes on a small carry case the is the main base charger for earbuds and it is compact.
I would recommend this to a friend - Pros mentioned:Sound quality
Nices dell now
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great especially easy to use phone functions on one side and tracking and functions on the other side the pricing at this time is terrific
I would recommend this to a friend