Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $75.99
Clearance
The comparable value price is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife for Christmas. She really enjoys the sound quality and comfortable fit. This is a great product for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL budz

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These JBL ear buds are great, no problems at all! And the anti-slip shields work amazingly for my small ears!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were purchased as a Christmas gift for my nephew who absolutely loves them. I cannot comment further about quality of sound etc. but I know he is happy so I gave 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice ear buds for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally got one and couldn't be happier! Great sound and quality. With both pieces in my ear...I hear nothing and that's just how I like it.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    No fit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the ear buds but the are to bulky for my ears. I need smaller ear buds. I would still rate the good because I love JBL brand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, clear sound and reduced outside noise. Easy charging case and when pairing, just remember to grab the left one first!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Nice sound, bulky and only blue tooth 4.2

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, but uncomfortable to me because of how bulky they feel. Too much latency when watching videos with blue tooth 4.2.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about our JBL Free truly wireless headphones. We're always looking for ways to improve so we'll make sure this gets to the right team. For any additional concerns, submit a case request through the link below and we'll be more than happy to assist you: https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sound and good for for me. However the pair I purchased for my wife are a little bit difficult to sit and stay in her ear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don’t hurt the ears

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these because they are soft and don’t bother my ears but I don’t like how they disconnect from my blue tooth and then I have problems getting them to reconnect again !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small and has a crispy sound. Great fit.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new JBL earbuds are perfect for me. Small with a great fit. Strong and crispy sound. Great fit and sound. Totally helps me with a tinitis issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great in ear headphones.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my 11 year old granddaughter. She figured out how to use them in a few minutes. She loves them,wears them when she uses her tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these JBL earbuds for my wife's birthday gift. She love the sound and quality. She wanted a pair after we purchased two pair for our kids.

    I would recommend this to a friend
  • Cons mentioned:
    Connection, Pairing

    Rated 2 out of 5 stars

    JBLFree

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tinny sound. Cumbersome pairing. Doesn't easily connect to my iphone

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Freedom

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas gift, have been using earbuds for about a week, very satisfied thus far. No problems at all, excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, especially when it’s on sale. My wife’s AirPods have better sound but these are just as good as far as quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Ear Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnificent product has an excellent sound when you listen to music and when you receive a call you listen to mey well and they listen to you very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear bud

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear buds are very nice and fit great! The sound quality is awesome and they adjust to any outside noise. Very glad I got it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good earbud

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this earbud is good. Only complaint that I had was it was a little too heavy on my ear and have a bulky look when in my ear. Other than that you can never go wrong with JBL.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    JBL - FREE True Wireless In-Ear Headphones Gen 2 -

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent wireless ear headphone. The sound is great and exceptional. Will definitely refer and highly recommended to purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price & product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound & Bass sounds great! Very good quality! I had also bought the speakers before... that’s why I new I was going to have a good product!

    I would recommend this to a friend