Customer Ratings & Reviews
- Model:
- JBLFREEXBLKBT
- |
- SKU:
- 6261394
Customer reviews
Rating 3.9 out of 5 stars with 1934 reviews
(1,934 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.4
Rating 4.4 out of 5 stars
- Connectivity4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this for work. Can pop one in one ear and listen all day. Great sound quality and over all great quality and the ability to use at work
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Excellent for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These JBL Free X wireless earbuds are amazing with sound & convenience. Definitely worth the price when searching for a great sound solution!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 2 out of 5 stars
Nephew’s gift
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for nephew, he’s a teen, he got use of this for about a month before he had to switch to AirPods. They had multiple earbud adjustments for different size ears but they were still too small for him even with the biggest one. They are good quality other than that he size issue. I would recommend maybe just not the choice for a teen.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - White
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JB Free X. This unit does come with three sizes of earbuds (S, M, L) to guarantee a secure fit while wearing. If you need any help with our products, please reach out to our Customer Support and we'll be here to help. https://support.jbl.com/us/en/
Rated 4 out of 5 stars
Perfect for the office
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These work great for me while at work. I can take calls and listen to music without wires or wearing a neck ring. It does take some getting used to but JBL provides several fitting options. Great product.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better than Apple Ipods
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them to use with an Apple Watch Series 6. Gift for my wife. She really likes them. Better than those Apple version.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good and comfortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First pair of wireless earbuds but they fit really good and I think the sound is good but have nothing to compare them to.
I would recommend this to a friend - Cons mentioned:Fit
Rated 3 out of 5 stars
Better than most
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For some reason I just could not get these buds to fit properly in my ear. Took them back without testing sound quality.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones have great sound quality and fit securely in my ears. I haven’t worked out with them yet, but I don’t feel like they would fall out.
I would recommend this to a friend Rated 5 out of 5 stars
Wirelees is the way to go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable and light weight. Very happy with my purchase. Recommended them to my friends who ended up buying them too.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am one who is very picky about my headphones. As I was running, I knew they were not going to be ideal for my lifestyle.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Worked great…when they work
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they worked they were great. Left one stopped working completely after 8 months of hardly ever using them. I had pairing issues off and on when I used them. JBL used to be great but more often I’m finding their products don’t hold up. They sound great while they work but don’t last. I did myself and favor and purchase
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We'd like to work with you directly so we could try some troubleshooting with your JBL Free. Please reach out to our Customer Support at https://support.jbl.com/us/en/
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Amazing sound quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super comfortable, I was surprised how rich and full the sound is coming from such little speakers!
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! They sound amazing and the size is perfect. I would highly recommend this product to my family and friends.
I would recommend this to a friend Rated 4 out of 5 stars
Peaceful Driving
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift to my son. He likes them. It is nice to drive and listen to my radio without hearing his YouTube videos in the background. Great cost too.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great in-ear headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Headphone was on sale at the time of purchase. Good quality for listening to music, playing games and also talking on the phone
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Fit
Rated 1 out of 5 stars
Perfect if you never move...ever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound on these is pretty good but unless you sit perfectly still they will fall out. For me that makes them entirely useless. I tried the different size options they come with but the results were the same one or both earbud falls out every five minutes or so. I’m returning them immediately
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
Good sound
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but didn’t last. However, Best Buy replaced with no problem.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Gift for my husband and love them.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This JBL are great!!! I bought them for my husband birthday. They have a great sound, very clear and amazing noise cancelling. Good product.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great wireless earbuds!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional sound & quality! I love mine! I would recommend them to anyone! They are a far better fit than any other earbuds I have ever tried!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great for work
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love using these headphones for work when I need to focus and get in a groove to accomplish the many tasks that I have to perform.
I would recommend this to a friend







