Customer Ratings & Reviews
- Model:
- JBLFREEXBLKBT
- SKU:
- 6261394
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
My favorite headphones!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are AMAZING! What I love about them is that they are easy to use. I bought one for me and my husband.
I would recommend this to a friend - Pros mentioned:Sound quality
Good so far
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted a good pair of wireless headphones for exercise. She likes them so far - good sound, good value.
I would recommend this to a friend - Pros mentioned:Sound quality
good sound
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound but i dont like they die quick and just one can be hear on calls.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .JBL Free will automatically switch to mono mode on the right earpiece when the call starts. After the call ends, the stereo music mode will automatically resume. Since you're having other issues with your JBL Free, we'd like to get more information from you so we can check your options. Here's a link to get in touch with our Customer Support team: https://support.jbl.com/us/en/
- Pros mentioned:Ease of use
JBL earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son loves how they fit n are easily they are to use by the touch of his finger
I would recommend this to a friend - Cons mentioned:Connection, Fit
Don't buy these.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a disappointment. I own a portable speaker, the speaker's in my car are jbl but in these headphones, the sound is just not there. Too low, it keeps disconnecting from my phone and they fall off even with exchanging the ear buds.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
Excellent Woreless Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The prosthetics which allow the ear bud to perfectly fit the ear provides the listener with an excellent sound.
I would recommend this to a friend - Cons mentioned:Volume
Not the sound I was looking for...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know the name brand and was disappointed that it was not as loud as I expected them to be.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
- Cons mentioned:Fit
Ear bud
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is great but I have a problem keeping them in my ears
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Sound quality
JBL Free In-Ear Headphones are really good.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The JBL Free True wireless In-Ear Headphones are amazing!! Great sound at a great price.
I would recommend this to a friend - Pros mentioned:Ease of use
Light, comfy and very good sound
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are so easy to use, don't bother in the ears and don't fall off if you'r running or doing any exercise
I would recommend this to a friend - Pros mentioned:Price
JBL ear pods
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choice ear buds. We got them at half the price on sale and couldn't be happier with them.
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price I paid and sound cant be beat them for what they are.
I would recommend this to a friend - Pros mentioned:Sound quality
Steve
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is good. I also enjoy the call feature along with the skip option.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality was better than expected. First pair was a gift then had to have a pair for myself!
I would recommend this to a friend - Pros mentioned:Sound quality
awesome ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits in ear good and sound quality is great! Just make sure you put them back into the charging case.
I would recommend this to a friend - Pros mentioned:Sound quality
JBL Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a gift and the person on the receiving end loves them, will purchase again.
I would recommend this to a friend - Pros mentioned:Sound quality
My daughter loves these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter is 11. She wanted wanted apple product, but I wanted her to try these. She likes them
I would recommend this to a friend - Pros mentioned:Sound quality
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They look and feel good. They sound very good. I use them on my TV, phone, and tablet
I would recommend this to a friend - Cons mentioned:Fit
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price and quality. Did not feel comfortable in ear.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided. Our JBL Free comes with 3 sizes of ear tips (S, M, L) that you can play around with. Once you've found the right fit, they are very comfortable to wear. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
- Pros mentioned:Sound quality
Reliable Earbuds
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best earbuds I have owned. I use them every day. The quality is good.
I would recommend this to a friend