Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,933 reviews
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Reliable Earbuds
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
One of the best earbuds I have owned. I use them every day. The quality is good.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - White
I would recommend this to a friend
Rated 4 out of 5 stars
It's okay.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this item on sale half price. Sounds okay could be better. Rather just buy airpods. But if your on a budget this item is for you.
I would recommend this to a friend
Cons mentioned:
Fit
Rated 3 out of 5 stars
Good
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good price and quality. Did not feel comfortable in ear.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided. Our JBL Free comes with 3 sizes of ear tips (S, M, L) that you can play around with. Once you've found the right fit, they are very comfortable to wear. If you've had this product for not more than 30 days and must be purchased directly from our website. You can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Rated 4 out of 5 stars
Good sound...good quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Like them a lot ..downfall u can't just use the left one to talk on.. Or left one separately..im a truck driver.(allowed only to use 1 ear )
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
For the price I paid and sound cant be beat them for what they are.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 3 out of 5 stars
Good quality
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good quality and ease for recharge but no bass in the sound.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate your feedback. We understand that our JBL Free TWS did not meet your expectations. We're always looking for ways to improve. For further assistance with your product, you may contact our Customer Support here:https://bit.ly/2JqvVKJJ
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
My headphones
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Is good and the sound is very high and clear. But just little big for my ears hhh
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
High Quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the fit. Like the extra small ear attachments. Good quality for the money. Got these on sale.
I would recommend this to a friend
Rated 4 out of 5 stars
Great ear buds for people who don't like them!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my wife. She doesn't like ear buds or headphones, but these are the most comfortable that she has e we used.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing quality headphones!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My husband bought these after buying cheap Amazon ones and it amazed by the quality. Great purchase!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Ear buds
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great ear buds. Easy to operate. The sound is excellent. I am glad to reccommend them
I would recommend this to a friend
Rated 4 out of 5 stars
Good miso.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Price is good and reasonable, good quality of jbl Compact size , I have the problem with the case , otherwise is good
No, I would not recommend this to a friend
Cons mentioned:
Pairing
Rated 3 out of 5 stars
Not for me
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You have to have both prices in or they don’t work
No, I would not recommend this to a friend
Rated 4 out of 5 stars
Great fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was worried they would be to big for my ears but fit great with extra ear pieces. Only thing is I wish they stayed charged just a bit longer.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great Buy
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought them for my teenage son and he loves them. He uses them for everything.
I would recommend this to a friend
Pros mentioned:
Ease of use
Rated 5 out of 5 stars
Nice
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice headphones. Easy to use, maybe a bit hard for older people to set up.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice headphones
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got them fir my wife and she loves them. Great sounds and well made.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - White
I would recommend this to a friend
Rated 4 out of 5 stars
Good headset minor problems
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really great headset, just don’t like how when your on the phone it only produces sound out of a single
Headphone
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Ear buds
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Keeps falllng out of ears if not still. Sound is excellent.
I would recommend this to a friend
Brand response from JBL Support
Posted .
Our JBL Free X comes with three sizes of ear tips (Small, Medium, and Large). Try using those ear tips to check which one fits your ear to avoid it from falling off easily.
Cons mentioned:
Fit
Rated 3 out of 5 stars
Head phones
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wasn’t a fan, they were hard to keep in ears, charge hold wasn’t good
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We're sorry to hear about what happened. We'd like to get more information from you so we can sort this out. Kindly get in touch with our Customer Support team for further assistance. Here's the link: https://support.jbl.com/us/en/