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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $149.99

Customer reviews

Rating 3.9 out of 5 stars with 1934 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

73%would recommend to a friend

Customers are saying

Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,933 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JBL Free trues wireless headphones sound quality is good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    too big for my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too big for my ear. there is no option to use so returned

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your review of our JBL Free. We're always looking for ways to improve, so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Great Easy To Connect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so easy to use. They sound great , rich ,deep bass , very clean sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    JBL Bluetooth ear phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, stays in my ears. Sound quality..eh, it’s ok

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Would recommend to everyone. The salesman was very nice and kind

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is great. You can’t go wrong with JBL, I mean they’re speakers are great!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Head phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t a fan, they were hard to keep in ears, charge hold wasn’t good

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're sorry to hear about what happened. We'd like to get more information from you so we can sort this out. Kindly get in touch with our Customer Support team for further assistance. Here's the link: https://support.jbl.com/us/en/ JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arshadmehmood

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and good price now any noise good for drving truck and cars

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price these earbuds are awesome and easy to use and can't stop using them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried they would be to big for my ears but fit great with extra ear pieces. Only thing is I wish they stayed charged just a bit longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good high quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good high quality inexpensive headphones highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted these to my husband who is an avid runner! Loves taking them to workout or run

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my brother has these and he highly recommended them. they are great priced, and great sound

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been looking for a wireless ear headphones that had a comfortable fit and a great price and I found them both in this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    awesome sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fit perfectly in your ears when using one of the many sizing options. sound quality is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    JBL dont know what they are doing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fall out every few minutes. I was lucky they did not fall in the toilet. Stay away from these as well. Sad thing is the quality of sound is so good. There are there really if they took care of some simple issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for price! This is the first wireless buds I've purchased - always loved JBL. Very happy with my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The side buttons too hard to press .

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a gentle side button u need to hit it with enough force to use its functions only reason I give it a 4 and Battery life ain’t that good .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lover of Jesus!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound and for good distance from phone. Variety of ear adjustments.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hubby enjoyed them he uses them for the gym, work, and they are easy to carry in your pockets!

    I would recommend this to a friend