Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,933 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Wireless
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great on power and stay in the ears. Not sound canceling but just about.
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - White
I would recommend this to a friend
Rated 4 out of 5 stars
JBL ear buds
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these then returned them for Jaybird ear buds because they were cheaper and did everything I wanted them to do
No, I would not recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
JBL earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product for a great price. Shipping was here in time for Christmas.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great ear buds. Excellent bass.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product, I recommend them to anyone who wants supreme sounds for a little price.
I would recommend this to a friend
Rated 5 out of 5 stars
Great gift
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased these for my husband and he loves them. Especially the gooshy earbud charging unit
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Nice buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very happy with these. The sound quality is great and very easy to use.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
great quality, size and it is perfect for a gift..
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Same as high end for a reasonable price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Clear bass and crispy sound. No need to get the high end they all do the same.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent Earbuds
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound and bass response. Definitely worth it. Comfortable fit.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
JBL
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent buy! This was a great gift and they are being very enjoyed!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Worth for this price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worth for this price.
Good quality
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I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Bluetooth ear buds
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound and quality easy charging station. Fast pairing to bluetooth
I would recommend this to a friend
Rated 4 out of 5 stars
Wasn't a fan
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I did not like the fact that when you get a phone call. You can only hear in the right ear piece. Returned.
No, I would not recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Noise canceling
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The fit of these ear buds are okay enough. The sound is amazing though.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Sound good, but uncomfortable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought these for my son and they sounded great, but were uncomfortable.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great value!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great fitting for smaller ears, sound is great. Great quality for the price.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound quality!! Got them for my husband and he loves them!
I would recommend this to a friend
Pros mentioned:
Price
Rated 5 out of 5 stars
JBL buds
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These buds are terrific Great price arrived on time
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Awesome earbuds
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This reviewer received promo considerations or sweepstakes entry for writing a review.
These JBL FREE are awesome!!! These earbuds are awesome, I bought several pairs for my kids!!!
This review is from JBL - FREE True Wireless In-Ear Headphones Gen 2 - White
I would recommend this to a friend
Cons mentioned:
Connection
Rated 1 out of 5 stars
Not worth the price
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The headphones are just alright. Sound is okay. Die faster than advertised. I use them for school and when I pause the video on my laptop, the headphones disconnect causing me to have to turn them off and back on to manually reconnect them. This takes 1-2 min, and doing this every two minutes is extremely frustrating. I don't have this problem using either of my Bluetooth speakers, so I know it's not my computer that's the issue.
TLDR; sound okay, connectivity issues, not worth the price.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM