Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,933 reviews
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Work headphones
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love it! Works good long hours of music battery last.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
great earphones
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These are great I bought them because my old ones (two years) got smashed.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Even better if bought on sale.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got these for a birthday gift on sale. Very nice quality for the price.
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
Excellent sound and fit
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love these! They connect fast, last a long time and fit very well. Love the charging pack!
I would recommend this to a friend
Rated 4 out of 5 stars
JBL in ear headphones
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Purchased for my wife, but since it not as simple as plugging in a headphone she has back to her old plug-in
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Amazing wireless headphones
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
These headphones work amazing, clean and crisp sound and don’t fall out of my ears.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
3 years running strong
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Running, work, or just chillin they never failed me.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great product as always jbl
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very great sound you get what you pay for can not hear nothing but the music
I would recommend this to a friend
Rated 4 out of 5 stars
great gift
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good earphones. Bought these on sale as a gift. Price was great and the person who got these love it.
I would recommend this to a friend
Pros mentioned:
Bass
Rated 5 out of 5 stars
Comfortable earbuds
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
For my ears i need a soft comfortable ear bud. I hardly know they are in. Great base sound too.
I would recommend this to a friend
Cons mentioned:
Fit
Rated 1 out of 5 stars
Never worked
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought these for my son as a Christmas gift. The fit is horrible, they don’t stay in his ear. My husband said he would just take them and buy our sons different pair. They don’t even fit well in his ear, despite the different size end prices. The left one won’t even stay seated in the charging case well enough to charge and stopped working all together. To make matters worse when we went to return them we were 2 days beyond the “return period” for Best Buy. I thought we have a little longer considering they were a Christmas gift. The associate said there’s nothing he can do. Don’t waste your time or money.
No, I would not recommend this to a friend
Brand response from JBL Support
Posted .
We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you. https://bit.ly/2zwFkYM
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Great wireless ear buds! Excellent Sound Quality!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.