Customer Ratings & Reviews
- Model:
- JBLFREEXBLKBT
- SKU:
- 6261394
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.4 out of 5 stars
- Connectivity
Rating 4.3 out of 5 stars
Customers are saying
Customers value the FREE True Wireless In-Ear Headphones Gen 2 for their exceptional sound quality, comfort, and long battery life. They appreciate the affordable price and ease of use, including the convenient charging case. However, some users have concerns about the fit, connectivity issues, lack of volume control buttons, and design.
This summary was generated by AI based on customer reviews.
Good sounds
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very light and good sound too but its too small for me.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of my cousins these and they love them. The sound is very clear.
I would recommend this to a friendLoud but
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, but little too bulky and falls out while doing my workouts.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate your review of our JBL Free. We're always looking for ways to improve. These headphones should include two sets of headphones' gel sleeves (M, L) and three sets of silicone ear tips. (S, M, L). We would suggest to try out the different sizes to achieve a secure fit while doing your workout activity. If you need assistance, please reach out to us through this link: https://www.jbl.com/support-contact.html.
ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought for grand daughter. she loves them and now I don't hear her music also
I would recommend this to a friendPerfect choice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds. Initially I was going to buy airpods. These were cheaper and a great choice.
I would recommend this to a friendjbl ear buds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good value for the product. bought them as a gift and heard only good things
I would recommend this to a friendWonderful Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is better than expected and the microphone quality is as well.
I would recommend this to a friendExpect more from JBL
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality not expect as I tested. Very difficult to operate to small.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations.We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
JBL always has excellent quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter to use at work. They’re easy on the ear and fit snug. She just loves them.
I would recommend this to a friendExactly what I was looking for !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was flying to another city and wanted some headphones and these ended up being great !
I would recommend this to a friendJBL
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Highly recommend if someone is looking for a booth tooth ear bud.
I would recommend this to a friendAwesome value.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them but wish they would be less charging between use. Got them on sale.
I would recommend this to a friendGREAT PRODUCT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great product. Very happy with the Purchase, Strongly recommended.
I would recommend this to a friend- Cons mentioned:Pairing
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refused to pair with any device. In fact, they can't even be found when a device searched for them. And reading others reviews, I'm not the only one that has had this problem. Don't waste your time and money on these.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve. Please contact us so we can further assist you: https://bit.ly/2zwFkY
Music and calls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband loved them. He can receive call with having to pick up his phone.
I would recommend this to a friendJBL Wireless In-Ear Headphones
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first pair of wireless earphones. I've bought a few other JBL products before- mainly wireless BT speakers and those have worked out great. But am very disappointed with this product offering from JBL. The sound quality is sub par, do not sound so great. They do not keep a charge for very long either. To add to the disappointment- the charging cradle is not working properly. It stopped charging the earphones. I think its the input for the charging cable that feeds into the cradle. The USB side is fine- the other end that basically looks like an android charge port doesnt feed/sit correctly. It always felt very tight to insert. My next wireless earphones will NOT be JBL. I will have to spend a little more money to get better quality next time. Marco
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Blocks out noise well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones for while you are working and want to block out some noise.
I would recommend this to a friendExcellent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Recommend to everyone . Excellent
I would recommend this to a friendOnly use for three month
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this on May , Only use 3 months, the left side doesn’t work
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the JBL Free did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. We'd also like to check some settings on your end so we can find out our options. Please contact us so we can assist you: https://support.jbl.com/us/en/customer-service/contact.html
JBL - FREE True Wireless In-Ear Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Average headphones. Sound quality is not that great.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback on our JBL Free X. We're always looking for ways to improve. If you need help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/