Customer Ratings & Reviews
- Model:
- JBLLIVE300TWSBLKAM
- |
- SKU:
- 6408760
Customer reviews
Rating 4.1 out of 5 stars with 236 reviews
(236 customer reviews)Rating by feature
- Sound Quality4.7
Rating 4.7 out of 5 stars
- Battery Life4.3
Rating 4.3 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are pleased with the LIVE 300TWS True Wireless In-Ear Headphones, particularly praising the exceptional sound quality, comfortable fit, long battery life, and reasonable price. However, some users have expressed concerns regarding the fit of the earbuds, occasional connectivity issues, and challenges with pairing and using the controls.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Amazing gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing gift purchase boyfriend absolutely loves it
I would recommend this to a friendRated 5 out of 5 stars
GREAT HEADPHONES and sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these headphones on Black Friday. Love
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, easy set up and very useful and fun
I would recommend this to a friendRated 3 out of 5 stars
JBL Ear Buds
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months they stopped working properly,not impressed
No, I would not recommend this to a friendRated 3 out of 5 stars
not worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the $. i thought i would like the app, but the app doesnt really help.
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The don’t stay charged for very long so that is a bit disappointing
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 300 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Pros mentioned:Bass, Comfort, Fit
Rated 5 out of 5 stars
One of the best TWS earbuds!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These JBL earbuds are amazing! They're much better than any of their other TWS earbuds. I haven't tried all of the TWS earbuds on the market but I would say that these probably sound better than most of the popular ones (galaxy buds, airpods, etc.). I've tried B&O earbuds in the past and they were super disappointing (especially for $300). These have great sound, and yeah really good bass too. There's also an app for eq. To my ears they're comfy and stay in place well (they come with many sizes for wing tips and buds). They don't have active noise cancellation but I can't hear anything anyways when I listen to these. They come with features like Talk-thru and ambient aware to hear your surroundings or for talking to people while still having your music on. Touch controls are a plus!
I would recommend this to a friend Rated 2 out of 5 stars
Diva5555
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not User friendly at all. Hard to receive calls Once call is finished it’s hard to hang up steady touching the it trying to end the call
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 300 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 2 out of 5 stars
Left side died
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left side of the earbud died in less than 3 months. Had a hard time charging the earbuds. The app sucks.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time in providing us with this review. If the left ear pod is silent, please perform a new pairing with the right pod-like shown in the quick-start guide. Take them out of the charging case and click the center button on both the left and the right pod 3 times. This forces a new pairing between the pods, and the left pod should automatically pair with the right pod from now on once you remove both pods from the charging case. If you still cannot get the Left ear to play, please perform a factory reset by placing both pods in the charging case, while the charging case is charging. Now press the button on the right pod, and hold it for more than 5 seconds. You have now reset to factory settings. (Please note: If you have performed a factory reset, you will need to remove the headphones or "forget this device" from any smartphone or tablet they were once connected to. This will allow your device to now search for the newly restored headphones under BT devices)
The right pod is the primary, which is connected to your source, usually a smartphone. The left pod is the secondary, which connects to the right pod. If you need more help, please contact customer service at. https://bit.ly/2VyRdvg
Rated 2 out of 5 stars
Not impressed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok sound I did not like that the left earbud can’t function alone. If the case is closed the left earbud disconnects
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us with our JBL Live 300TWS. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
- Cons mentioned:Connection
Rated 1 out of 5 stars
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continually disconects from phone. Have to put back in holder to reconnect.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Please make sure that the devices are within range to ensure the stability of the connection. Please note that only the right bud of our Live 300TWS can be used independently. The primary bud connects with Bluetooth to the source device. The secondary bud (left) connects with Bluetooth to the primary bud only. If the primary bud is placed in the charging box, the secondary bud will fall silent.
Rated 2 out of 5 stars
JBL - LIVE 300TWS True Wireless In-Ear Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were hard to keep pairing and the were hard to stay in my ears.
No, I would not recommend this to a friendRated 1 out of 5 stars
Both or nothing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I love JBL, this was a complete disappointment for me. Once you take the right bud out, they both go off. You can't have either left or right. You can have right only while left is in case but once you switch they don't work. I had high hopes for these. This was a deal breaker though, I should be able to decide which one I want to wear at any time...
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Our Live 300TWS earbuds work as a pair and only the right earbud is the primary which means that the left earbud would not work without the right primary earbud activated. Please also note that our 300TWS has fast-pair technology that makes the unit connect easily from the last device it was connected with. Please try the steps on our support page article about "Bluetooth Pairing & Connecting" using the link below. If you need more help, you may reach out to our Customer Support: https://support.jbl.com/us/en/
Rated 2 out of 5 stars
Not my type of product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t such a fan of these, they kept sliding out my ear. Also the quality wasn’t great
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're sorry to hear about what happened. Please try changing the ear tips if this can help with the fit of the earphones. If you need more help, please contact us so we can assist you: https://support.jbl.com/us/en/#contact
Rated 1 out of 5 stars
MR CANTU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.POOR CREDIT DEPT. REVIEW OF MY ACCOUNT. AS ,i STRUUGLE TO PAY MY ACOUNT AND PAID I PAID IT OFF ,THEY CANCELLED MY CARD. SOMEDAY MY CREDIT WILL REVISE AND i WILL NOT USE BEST BUY AND EXPREES MY DISPLEASURE WITH THIS SITUATION. THANKS FOR EVEYTHING HOWEVER, I REALIZE WE ALL OBJECTIVES TO MEET ,
No, I would not recommend this to a friendRated 1 out of 5 stars
I will never headphone never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped it once and they broke like little crap headphone, holy crap if I wanted to spend cheap and I want to get cheap headphones I would have got cheap headphones , but no I thought you had my back terrible headphone smh . And anyone reading my review I will not recommend you to get these headphones
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that the quality of our JBL Live 300TWS didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department. If you've had this product for not more than 30 days, you can always return it and get a full refund. Please use the link to contact our customer support. https://bit.ly/2WocMfi
Rated 2 out of 5 stars
Not working for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not getting much music time before they go dead. Maybe I got a bad pair.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback. You should get 4 to 6 hours of music playtime from a full charge with our JBL Live 300TWS. If you're getting less than this, please reach out to our Customer Support at https://support.jbl.com/us/en/
Rated 1 out of 5 stars
Buyer beware
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After initial charge, first use and depletion 4hrs +/-, case wouldn't charge earbuds without charging cable and then earbuds don't hold full charge and would deplete between a partial or full music track. Jvc gummies has a lasting charge and longer lifespan at fraction of jbl's. Initial use was awesome and short lived.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Live 300 TWS did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Rated 2 out of 5 stars
Neh…
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previous versions were better. These broke in September 2021
No, I would not recommend this to a friendRated 1 out of 5 stars
Do not buy these
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy these!! I’ve had these for a little over one year, and they never lasted more that 1 hour out of the charging case. I called JBL, and they would not help with any product warrant issues.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Live 300TWS did not meet your expectations. You should get 4 to 6 hours of music playtime from a full charge with our JBL Live 300TWS depending on the volume and type of music. If you're getting less than this, please try to charge them overnight and try to decrease the volume and observe how long it will last. If you need more help, please reach out to our customer support.










