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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 178 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 179 reviews
  • Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crisp sound with great bass and great battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have really good battery life and great sound. I write them on a 4 1/2 flight and they were comfortable. The app is very good with a built in equalizer to get the sound exactly as you want it. Noise canceling is good but loud sounds still come through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound....at least for me comfortable in the ears material is soft

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sounds Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity of the sound was amazing. They also hold a charge for days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL live free 2

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling, excellent sound, excellent base.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the noise cancelling feature- works well. lately, it seems that there's a lag in the calls.. not sure if it's a headphone issue or what- seems so at this time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, fast charge and long playtime

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like fast charge. They dont fit well and are bit heavy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! The noise canceling feature on these is amazing for helping me focus. My only critique is the connection to my work computer is pretty spotty but for my other devices the connection quality is 100%!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective after 8 months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Mar 2023, now they are already malfunctioning Dec 2023. The case will not charge and there are connection issues. They did sound great when they worked though. Will add a couple stars in the future if JBL honors their product warranty. If not, I will be selling all my JBL products and never touching JBL again.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you for sharing your feedback on our JBL Live Free 2 TWS. We want to ensure you get the most out of our products. Charging problems are usually caused by deep-seated dirt on the metal charging contacts, which includes sweat, skin grease, or moisture. To reduce the likelihood of this issue, use a cotton swab with some rubbing alcohol to clean the charging terminals of the headphones. Rotate the swab and scrub lightly on each contact surface, then use a cotton cloth to remove any dust and cotton residue left on the headphones. Next, wipe the contact pins in the charging case with a clean cotton swab and wait for it to try. Repeat until the contact points are visibly clean, and charging should work as designed. If the issue continues, please reach out to our Customer Support for further assistance. JBL

  • Rated 4 out of 5 stars

    Solid performer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a little trouble with them falling out of my ears. My experience with the battery life has been less than the box states. The noise canceling feature works well. the sound quality is good. I like the size of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They sound better than apple's best earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they sound better than my airpods pro 2 and for a fraction of the price. the soundstage is noticeable right away, you can definitely hear extension and widerange with these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I own a BUNCH of wireless earbuds; these are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these a LOT. I have about 25 or so various other sets of truly wireless earbuds, so I know what's good and what isn't. These are for sure on the VERY GOOD side of things. The sound is great, the fit (for me) works really well and even the quality and clarity of phone calls is excellent, so I'm told by the other side on the phone with me. Can't go wrong with JBL!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Headphones I’ve ever had. The noise cancellation is better than the AirPods I’ve had before. Would buy them again and would recommend to anyone else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent on user end but not for other side of calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great noise canceling and ambient aware mode with birth phone and music but i get constant complaints with the mouse in my background impeding conversation. FOR people who prefer music/single user applications/ aren't using for calls in noisy areas. NOT for those needing hands free mode with calls in noisy or busy areas. Sometimes get Bluetooth issues when trying to connect midway through airway opened app. Very annoying. FWIW, i would NOT purchase these again. Still searching for buds for droid that offer multi-faceted satisfactory results

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Doo Doo headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very bass heavy, but the fit is a mix, I don't recommend eating anything while using these, they fall off so easily

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Audio Quality with some streaming issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quality is amazing while using indoors. But the there is a problem in streaming. It has interference issues and also audio distorts while walking with phone in my pant pocket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL EARBUDS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best ear buds for price. Has noise cancelling. I like to wait and get them on sale for 99

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didnt realize they would be this good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually like headphones but these ear buds have been a great experience for me. Its my first time using noise cancellation earbuds and i got them for a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you're considering buying, just click add to ca

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds are great. I was just looking to get a new pair at a decent price so i chose these since they are JBL. Of course, they did not disappoint! The sound quality is phenomenal, they connect easily and when one bud runs out of power, about 20 minutes in the case and i get about another 2 hours playback. PLUS, you can connect to at least 2 different devices simultaneously, whoch is the most ive tried, but i find that to be amazing personally. Picking these up after the online order was a breeze,and the young lady that helped me was an absolute gem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought other earbuds first and the sound was what I would describe as tinny. Wanted something with more bass and this is perfect! Sound is clear and the price was right!Thank you JBL and Best Buy.

    I would recommend this to a friend
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