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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 15 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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80%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best JBL gaming headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got them in the estimated Date that I was told would recommend theses gaming headset to family and friends very good very load and easy to hook up to ps5? And Xboxs

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice headphones, well built.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty good product for the price. I like the bass and removable microphone. Feels sturdy and well built.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it on Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues at first with them being set to PC mode accidentally while plugging in the dongle. But it’s working fine now that I haven’t had to unplug it. Sound is great, mic picks me up well enough. Better than my pair of Steelseeries Arctic 9x. No disconnects and directional sound works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t Expect Simultaneous Game and Bluetooth Audio

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost deceptively glosses over the fact you CANNOT have two simultaneous streams of audio playing at one time. I have used A50x’s, Turtle Beach 600’s, and Steel Series Novas with the ability to be able to hear your game and talk to your friends on party chat, while also listening to TikTok’s and music from your phone. I thought this would be a cheaper headset to have that feature, but it doesn’t. It can be connected to two devices at a time, but you have to manually switch between the two modes. A real disappointment that could’ve been a great all around headset for the price. The quality is okay, but the earcups and general all plastic build make the headset almost feel like you just bought it at a Five Below. It almost has no weight to the headset, which may be a pro to some people, but I like to feel the weight of me dropping 200$ on a product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it. Great headset for gaming.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for gaming. It's light and sound quality is good. I can use it for hours. Works great with my Xbox and PC gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it for the price! Great quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones for the price! Great sound quality and easy connection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are so worth the money I use them for gaming and there amazing battery life is so good as well

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Incredible

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset fits and feels great, lightweight, high quality and the sound is incredible. Also the battery life is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox gaming headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. My son really likes them and was excited to use them everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is top tier, sounds and bass is on point life like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pairs with my ps4 ps5 n x box x. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Lightweight, audio is excellent, and they are so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset I highly recommend it very comfy and easy to handle

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for XBox

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe good, but need led for xbox. Was confusingly advertised. Returned without using.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought specifically for Xbox use and it doesn't work with Xbox. The online listing said it does but the box doesn't.

    No, I would not recommend this to a friend
  • Customer reviews from jbl.com

    User rating, 4.8 out of 5 stars with 25 reviews on jbl.com.

    See all jbl.com reviews
    jbl.com
  • Customer reviews from bestbuy-ca

    User rating, 5 out of 5 stars with 2 reviews on bestbuy-ca.

    See all bestbuy-ca reviews
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