Customer Ratings & Reviews
- Model:
- JBLQUANTUM400BLKAM
- SKU:
- 6408569
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the Quantum 400 RGB Wired DTS Headphone:X v2.0 Gaming Headset for its exceptional sound quality, comfort during extended gaming sessions, and a well-placed microphone that ensures clear communication. The headset's customizable RGB lighting and user-friendly software with various customization options are also highly appreciated.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Expensive investment, great quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is very good although the price is pretty steep.
I would recommend this to a friend - Pros mentioned:Lighting
Great headphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great headphones. You can change the lighting color which I thought was cool.
I would recommend this to a friend Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ver nice works very well with my computer good value for the price
I would recommend this to a friend- Pros mentioned:Sound quality
Quality product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and great mic. My son truly enjoys this set of headphones in comparison to the other ones that have broken countless times.
I would recommend this to a friend - Pros mentioned:Sound quality
Great gaming headset
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for gaming. Excellent sound and blocks outside noise pretty well
I would recommend this to a friend - Pros mentioned:Sound quality
Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound quality. Colors are also very good to because they seem more higher end.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
Poor quality, avoid this product.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The audio quality and comfort are quite good. The reason for the 1-star review is the reliability of the product. I bought TWO of these (back to back), both of them failed after ~6 months of usage with the exact same failure: the arm holding on to the left speaker breaks, and as a result it becomes unusable since it no longer sits on your ear. It's quite disappointing since I really liked the comfort level and audio quality for this entry-level speaker.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for bringing this to our attention. We'd like to work with you directly to troubleshoot the issues you're experiencing with our JBL Quantum 400 headphones. We'd also like to get more information from you so we can check your options. Please contact our customer support team at https://bit.ly/2WocMfi
- Pros mentioned:Sound quality
Headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with purchase,sounds great ,glad i got these especially at a great low price
I would recommend this to a friend worth to buy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my husband loves it! Not bad for $50 as my valentine's gift for him.
I would recommend this to a friend- Pros mentioned:Sound quality
Gaming gear
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is excellent...Crystal clear...mute feature is very nice.
I would recommend this to a friend - Pros mentioned:Sound quality
Great Gaming Headset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality and mic quality is very good and JBL never disappoint me.
I would recommend this to a friend - Pros mentioned:Sound quality
Good price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound with this headset. You need one for playing better
I would recommend this to a friend - Pros mentioned:Sound quality
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is great. JBL always puts out a great product.
I would recommend this to a friend Awesome mid tier headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset! Big upgrade from my razor headset. The JBL Quantum 400 app with spatial sound is awesome. Less pressure on the ears. Feels like you're there.
I would recommend this to a friendBL - Quantum 400 RGB Wired DTS Headphone:X v2.0 Ga
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son did not like these. We returned them and bought a different brand - he did not like the fit and sound quality.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for taking the time in providing your feedback with our JBL Quantum 400. We're always looking for ways to improve. If you need any help with our products, please reach out to our Customer Support. https://support.jbl.com/us/en/
Great cost-effective but quality headphones!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PERFECT cost-effective substitute if you REALLY want the JBL 800s but can't afford it but still want similar features! You can still do the walkthrough feature AND the audio is awesome! Highly recommend!
I would recommend this to a friendSo far so good.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had these about a week now. They sound great, and are very comfortable. Only complaint I would say is getting the game/voice balance right.
I would recommend this to a friendThumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality, great product to gift someone young in the family that like to on their consoles
I would recommend this to a friendRN
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headset for the price i really recommend to buy them
I would recommend this to a friend- Pros mentioned:Sound quality
Echo
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only good thing is the design and audio. The big issue is that whenever my friends talk they could hear themself coming from me
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We're here to help. It seems like we need to do some more troubleshooting. Please try using the headset with a different source device (PC, Phone, or another gaming console) and see if you experience the same issue with using the microphone. Please contact JBL Customer Support so we can assist you further with your JBL Quantum 400.
