Customer Ratings & Reviews
- Model:
- JBLREFMINI2BLK
- SKU:
- 6197126
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the Reflect Mini 2 Wireless In-Ear Headphones highly for their exceptional sound quality, extended battery life, and comfortable fit. Many users find them snug and lightweight, allowing for prolonged usage without discomfort. However, some users have expressed concerns about the bass response, connectivity issues, volume levels, cord length, and occasional pairing difficulties.
This summary was generated by AI based on customer reviews.
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased these to replace another headset that finally wore out. They work fine with the exception of the cord catching on occasion when turning my head to the right.
I would recommend this to a friendOkay for gym use
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use but does not have the best function for what I needed during a workout. Range is not very far if you walk away from your phone it’s connected to.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
My favorite workout headphone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t just get enough of JBL wireless headphones. That’s my 4th one and thanks to bestbuy for running a sale on it. I got it for $50.
I would recommend this to a friend- Cons mentioned:Connectivity
Crashed After 2 Weeks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They were working fine, until they sounded funny when I turned them on on day and would not connect. They also would not shut off. When I got home, I plugged them in and tried again. They turned on but would not connect. I returned them to Best Buy after 2 weeks of purchase. They informed me that if I didn’t have the 2 year warranty (which thankfully I did), they would not have been able to exchange/return them. I also had to purchase another warranty for the new (exchanged) item.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thanks for the review, we appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Great Wireless Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are awesome. Just wish you could adjust bass for these and give it a little more boost than what they currently have while using to listen to music.
I would recommend this to a friendlel u kno
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.tbh fam these headphones are amazing. I need to figure out which drawer they in..
I would recommend this to a friendNot bad but just Ok at best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Comfortable in the ear, sound quality ok (they are not Bose) but lacking in durability. I am a bit rough on earbuds and use them throughout the day and even at bedtime. Price is not bad but try to get them on sale.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line.
- Pros mentioned:Sound quality
not comfortable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound, but didn't fit my ears- kept falling out during movement, and wasn't very comfortable
No, I would not recommend this to a friend - Pros mentioned:Battery life, Fit
The sound is very poor.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is very poor. I do not recommend it. The battery is great -and the size of headphones.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Earphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They won't connect to more than one device at a time. I have to disconnect each time I want to use them with my phone, iPad or computer.
I would recommend this to a friendBrand response from JBL Support
Posted .We'd like to work with you directly about your JBL Reflect Mini 2. Please reach out to us so we could try some troubleshooting steps. We're here to help.
Nice wireless earbuds for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on price but they do a decent job once you wear them a couple hours to break them in. I would recommend JBL redesign the cushions so there is a little more versatility in the fit.
I would recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, your feedback will be communicated to the proper department to improve our current and future product line. If you encounter problems with your product, please submit a case request and so we can assist you: www.jbl.com/support-contact.html
Did not pair with my Google phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could not get the earbuds to pair with my Google phone. They paired with my son's phone (different brand), so I am not sure what the issue was. I returned for refund.
No, I would not recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department.
Glad I got em
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for me and my wife. They have waited until the market developed and combined the best features of all the different models into these JBL’s.
I would recommend this to a friendunable to hook up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again I have been unable to get this linked to my new iPhone, I am not a technological person. With the social distancing I have been unable to get anyone to help
I would recommend this to a friendBrand response from JBL Support
Posted .We're here to help with your JBL Reflect Mini 2. Please try these steps to pair the headphones. First, switch the headphones off. Then press and hold the center button on the headphone remote control for about 3-5 seconds. There'll be a blinking red/blue light indicating the unit is on pairing mode. There'll be a voice prompt stating “Looking for device”. You should see Reflect Mini 2 on your phones' Bluetooth settings. Choose that option, and wait for the voice prompt to state “Connected”
Not very loud
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the fit of these headphones. The overall sound quality was great, just not very loud, I could still hear outside noise over my music
No, I would not recommend this to a friendBrand response from JBL Support
Posted .Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you.
Gift appreciated!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These were given as a gift & the recipient was very pleased so am assuming good quality sound. Good sale price at Best Buy.
I would recommend this to a friend- Pros mentioned:Fit
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After two weeks of using the headset it quit charging. Will return tomorrow. I must say they stay in your ears easily
I would recommend this to a friendBrand response from JBL Support
Posted .Thanks for your feedback about our JBL Reflect Mini 2. We recommend trying out the steps from our support age article about "Battery and Charging" to isolate the issue with your headphones. http://bit.ly/30JI2G4
Great sound and battery life.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use these earbuds anytime I am working around the house. Priced great and easy order process from Best Buy.
I would recommend this to a friendProduct is okay. A little big.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little to big for me. Plus I wish they had magnets which would keep them from falling off when not in use. But overall not bad for the price.
I would recommend this to a friendBrand response from JBL Support
Posted .We appreciate the feedback you've provided to us. We understand that our JBL Reflect Mini 2 did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM
Good ear buds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked these, the problem was on a long bike ride in the heat my sweat shortened them out. Went through 2 pair.
I would recommend this to a friend