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Customer Ratings & Reviews

JBL - Reflect Mini 2 Wireless In-Ear Headphones - Blue-Front_Standard

Customer rating

Rating 4.1 out of 5 stars with 305 reviews

82%
would recommend to a friend

Expert rating

Rating 3.9 out of 5 stars with 3 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 305 Reviews
  • Rating: 5 out of 5 stars

    My Search for a headset is over

    Posted
    TexasTechi
    • My Best Buy® MemberMember

    I almost gave up on ever finding a quality headset (any type) that was comfortable, durable, and I could live with. I tried top of the line, over the ear, Bose 35 and Sony x1000 noise canceling headphones, Bose & Sony in-ear, Jaybird X4, and several others. (didn't try the Bose Sport though as I didn't care for the battery life and less water resistance of the sport) STICKING WITH THE JBLs - Great sound. Balanced, no need to mess with equalizer settings, no harsh ear pounding bass and mids which to me is just annoying unless you like that ear pounding. - Noise Isolation. These are NOT active noise canceling like the Bose sets. However they do a good job of sealing out the noise with a pretty good ear fit. If I used cars/planes often I would consider also getting the Bose Comfort 30's. - Mostly Comfortable/ Very lightweight. I can wear these for hours without irritation although the Bose in-ear QuietComfort 20's and 30's were more comfortable right out of the box. Of course the Bose 20's & 30's are active noise canceling whereas the JBL's are noise isolating requiring a tighter fit to block background external sounds. The Reflect minis can sometimes be mildly uncomfortable IF I try to push them into my ears too far or they are not adjusted properly. During runs there is no way these are falling out. And lightweight enough to not even notice them on my neck. - Water resistant. To me this just means I won't break them easily and as a bonus I can listen while in the hot tub/bath. Also more water resistant than the Bose Sport's IPX4. - Bluetooth works fine and phone calls come through in both ears really making the conversation clear. No disconnects after a week of use. - Battery life. I wanted something with at least 6 hours of playtime. So far I've been able to use these all day with no need to plug in. Bose Sports had shorter battery life. -$200 cheaper than the Bose QuietComfort 30's. Here are the only negatives on this headset. - Music advance. You have to press the incr/decr volume key 3 seconds to advance or rewind a music track. Really? Why not just make it double click on the pause or vol button. but, Ok I can live with that. Overall I was looking for great sounding headphones that I could use at my desk, around home, and while exercising regardless of price and the Reflect Mini2s are working out great.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    I really wanted to give it 3 1/2 stars

    Posted
    RevTJ
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I've always had trouble with ear buds as I have small ears, but usually I can find a set that will have the smaller tips and will be secure and not flop out. I got these as a replacement for a Jabra set that I absolutely loved, but had a very short life. After my second pair died, decided to try something else. The BB Associate suggested these and I expected that for 100 bucks they should be pretty good. If someone asks me, I'll give them they're, at best, Okay. First, the sound is not as true as my cheaper Jabra's or my over the ear Sony's. As others have said, the bass is kind of bleh. Best you can do is adjust your player. Second, the smallest tips still are too large and if I don't nearly screw each bud into my ears, they pop out while exercising or even just moving around. After a few hours, I know I've been wearing them. They are not as comfortable as my Jabra's or some of the cheaper wired ones I have. If I didn't really need a replacement as I was going on a trip, I'd have returned them for the comfort, in-ear issues, alone. I'd think the volume was low and it turned out that the ear bud had slipped out of my ear. And, yes, I know how to use them. The little case that comes with them sucks. That's the only way to describe it. There's no way to close the top and they fall out in my bag. You have to get a better thing to carry them in. On the positive side. they charge from the mic/control slide. This is way better than trying to get a micro usb plug into an ear bud as others do. They were easy to set up, hold a charge pretty well even after hours of use. Despite the bass issue, they sound pretty good (when they stayed in my ears). They didn't lose a connection if I strayed from the bluetooth device, and I like the feel, the build of them. If you want sport bluetooth earbuds but don't want to spend mega bucks these might work for you. It's really difficult to find any that will take a beating, stay in your ears, comfortably, and are reasonably priced. You just need to have bigger ears, your own traveling case, and not care too much about bass.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 1 out of 5 stars

    Not impressed, in fact disappointed.

    Posted
    Eazyb54
    • My Best Buy® MemberMember

    I have had jaybirds for going on 6 years or more. I have had several different models and never had a problem or complaint. I usually wear them over the top of my ear because I wear them under a bandana, well they changed the design of them which I thought would make them harder to do so but after research I see that I was wrong. So instead I thought I would try jbl thinking I have always heard good things about them. Of course they can't be worn the way I was hoping which is my fault for not researching but my jaybird x3 quit charging suddenly so it was a quick insurance claim without research. The sound quality on the the jbl is inferior to the jaybirds x3. Less bass and less volume. I read that I can use a third party app to control the equalizer but yeah no thank you. Jaybird has their own app which works great. I was very hesitant to switch and now I regret my decision. I wear my earbuds all day every day at work. I need a good comfortable quality sounding earbuds. I will exchange for the jaybirds once I get a chance but I live an hour away from a beat buy so I will have to wait. The battery life is good though and they charge quick. I guess I just expected /hoped for more. I rated them a one just because I am so disappointed in the sound comparison. Like little to no bass. I bought cheap iclever earbuds on Amazon (great brand for the price Btw) and they have better sound quality and bass then these and I paid like 10$ for those. Oh well I learned my lesson. Do research. But I do like the buttons.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review. Your feedback will be communicated to the proper department to improve our current and future product line. JBL

  • Rating: 4 out of 5 stars

    Bass for your Bucks

    Posted
    EarWax
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I bought the Reflect Mini 2 and the Bose Soundsport to compare sound. First of, I am not technically an expert on sound. But I do know good sound when I hear it. I was trying to hear the difference between the JBL and the Bose and I could not really hear the difference. I listened to 2 different songs to tell the sound difference but there was none or very little. The noticeable difference is the price! Also, the JBL fits more comfortable and secure in my ears. I use this when I am running outside or on a treadmill and I like how very lightweight it is. I would have given this a 5 stars but I noticed recently that there is now a little static in the left earphone. Is this where the price difference is now showing? Do I just have the volume turned too high? In conclusion, I recommend this product but I am going back to the store to ask about the static.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Completely unresponsive on 6th day

    Posted
    Atl29
    • My Best Buy® Elite MemberElite Member

    Have used this set gently only in home for 5 days, no jogging or sweating, w/an iPhine 8. On 6th day of owning they now refuse to pair though fully charged. Blue light is on, and stays on. Can’t turn the earbuds off. When middle buttin pressed it usually says “Headphones On, Battery good. Connected” or “Discinnected. Headogine Off.” Now nothing. Unresponsive to center button press. JBL where is quality control? No wonder these were on sale: they're junk. Additionally, very slow to respond (when they worked) to microphone dictation on phone, almost useless due to delay. Callers say they heard a lot of static and noise w/any small movement. These would be returned for microphone noise even if they weren't dead. Used 2 sizes of ear pieces and was able to fit well for noise reduction, but they become uncomfortable after 2+ hiurs.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    Excellent sound, but....

    Posted
    Toothdoc84
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    These headphones had an excellent sound quality to them. The treble was clear and the bass strong. Setup was easy and they held a charge very well. No complaints about the craftsmanship or the acoustic quality of these headphones! But I returned them. The issue was that they hurt my ears. Not just discomfort, but physical pain. I think the shape of the earfin was to blame, or perhaps the stiffness of the silicone. I tried the smaller size, but no relief. Ironically, I exchanged them for Bose Soundsports, which also utilize ear fins to hold their position, and have not had a single problem. So my review of these headphones is mixed. Excellent sound quality, but poor fit for my ears. Buy with caution.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 5 out of 5 stars

    Jaybird vs JBL

    Posted
    Shera
    • My Best Buy® MemberMember

    I listen: Podcast, Music, Audiobook (Music> Electronic>Trance and subgenres) How often I use: Everyday around 7-8 hours Ear size: tiny (small) I used to have JBL mini and I used them ~ 3.5 years with no issue. The battery life had never diminished yet right earbud had loose connection thats why I needed to buy a new one. Youtube tech influencers said all the good things about Jaybird X4 so I decided to buy one. The same day I ordered JBL mini2, I think you get my point. I am returning Jaybird right now. JBL has lighter weight and definitely made for tiny ears. Buds are smaller than the previous version, no more ear pain. Material seems way better than X4. You can see my Jaybird X4 review as well.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    Carl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good workout ear buds but not for everyday use. I got these to listen to when I walk my dog and to talk hands free on my cell phone. Since I wanted the microphone as close to my mouth as possible I let the cord dangle without the cable management clip. Unfortunately the weight of the mic/controls caused the cord to slip to the one side. Additionally, my ears started to hurt after having the buds in my ears for an extended period of time. I think these would be good for someone who is looking to use them for working out since the sound is good and the battery life (10 hours) is awesome and the cord would be tightened around your neck/head but they aren’t great for everyday wear. For these reasons I returned them to the store.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 2 out of 5 stars

    Many concerns

    Posted
    CorruptSS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    PROS: Small light and good sound CONS: Multiple units purchased and both had issues. I bought these on 2 seperate occasions. the first unit had either a bad amp or bad driver. right side was full of static and popped alot. The second unit had a bad micrphone, and the butttons got extremely hot, which was very weird. Setup: Pairing is simple. Buttons: all buttons being multi-function, it could take some getting used to as if you ever so slightly hold or click too long the secondary action is activated Sound: Clear and precise bass, little lacking on the high frequency side. Size: Small and portable. The buds do protrude from the ear quite a bit. Overall: I can not recommend these until JBL fixes the issues. I can see one set beingbad, but multiple back to back? Thats a bit much.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 3 out of 5 stars

    2.5 wasn’t an option

    Posted
    JahJaya
    • My Best Buy® Elite Plus MemberElite Plus Member

    I can’t say these are even worth the sale price. The store rep suggested these after I returned a different brand. Like previous reviews, I agree the fit is not for me. They fall out even with the wing attachment. The sound is better than mediocre. Some other buds have an app to improve the sound. These may be better with that option. I also have issues with continued connection. If I put my hood over my head I get an annoying In and out. I still have a few days before my return option is out. I can’t see keeping them. If by chance I can’t return them I’ll try a different manufacturer. These may work for some, just not for me.

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 5 out of 5 stars

    Exellente

    Posted
    CalinP12
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have the JBL Reflect Mini. And I love it. I read the reviews about the Mini2, said to myself let me invest a 100 bucks, am curious to try the better version of what's already good, and o'boy.. That Mini2 blew my mind away. Sound quality is second to none, the fit in the ear is even better than the Reflect Mini, it really fits like a glove (no pun intended), and when u twist it in ur ear, acts as if it has a noise cancellation - no joke! I love this Mini 2, I don't regret it a single bit, the next thing am gonna do, is post my Reflect Mini for sale hehehe.. Super highly recommended.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best workout buds I’ve owned.

    Posted
    Hitmannn3000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had a pair of the original generation of these and loved them! They lasted over 2 years with everyday wear and workouts, which for me is 5 days a week. They broke, which I was not happy about. Since then I tried many replacements, even more expensive ones. I went back to these and have not been disappointed. Great sound and lightweight and compared to some other name brands, fit so much better and secure without slipping during my high intensity workouts, lifting sessions, or long runs. Only gripe is that battery life seems to have dwindled compared to the gen 1. Oh well, all in all they are the best pair out there that combine reliability, durability, sound, fit and finish.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    DO NOT BUY THIS PRODUCT!!!

    Posted
    Dylan
    • My Best Buy® MemberMember

    Never have I ever had a problem with my apple ear buds falling out off my ears during anything I did. Then I use the JBL’s and they fell out more times then I can count!!! I wasn’t even doing anything that extreme! I was literally just walking around and they constantly fell out. I’ve tried every single size and combination of sizes and they all have the same result. But the worst part is the price!! I got them as a Christmas present, I figure they were about $20-$30, but no! They were 100 fricking dollars!!! Who in their right minds who buy this if you could just get ear buds for $95 dollars cheaper!!!!

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 5 out of 5 stars

    A solid A-

    Posted
    David
    • My Best Buy® MemberMember

    I've had these for a year now and are by far the best headphones I have owned. Battery has shown no signs of slowing down. For me they fit perfectly in my ears and are comfortable. I have never had a problem with them falling out during a workout and I sweat like a pig. I have to admit something....they went through washer and lived!!!! With no consequences! Sound isn't the loudest nor is the bass. But for my preferences its good. I noticed Spotify is quieter than YouTube. Just an observation of mine.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Decent sound Great fit

    Posted
    yeyo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I got this earphones to use them as my workout companions, so far so good, although I was expecting a bit punchier sound from this JBL set. Sound is decent but it lacks the punch you find in other JBL's, although lyrics & instruments are crisp and clear. The fit is the best part of this set with the interchangeable earpieces I found the one that wont slip out of my ear and I been happy ever since. Overall is a decent set good enough for low to mid noise surrounding work outs if it get too noisy you might get disturbed with the noise.

    I would recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 4 out of 5 stars

    Good sound quality, design needs a change

    Posted
    JayS
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I moved from the neck-surrounding LG headset w/retractable buds to these JBL in-ear units. The sound quality for the JBL set is better than the LG, with good low-end and clear audio. However, the design of the wires that protrude directly from the bottom of the earpieces causes major discomfort, with my lower ears aching even after I remove them. If JBL moved the wire mounts to the outer edge of the earpiece housing, or even angled them to protrude outward away from the ear, these would be a "must-have" headphone set.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Quit working within weeks

    Posted
    Jjmff
    • My Best Buy® MemberMember

    I am a runner and these quit working in a few short weeks. I called JBL and they gave me a very hard time and finally agreed to take them back. When I got a the new pair, which took weeks and weeks, they also quit working in less than a month. I gave up because I didn’t not want to go through their terrible customer service again. Maybe it was the sweat from running but they are advertised as sweat resistant. Regardless, do not waste your money on these,

    No, I would not recommend this to a friend

    • Brand response

      JBL Support

      Thank you for your review, our sincerest apology for the inconvenience. Your feedback will be communicated to the proper department to improve our current and future product line. We would like to work with you directly, please submit a case request at www.jbl.com/support-contact.html and the Customer Service team will be more than happy to further assist you. JBL

  • Rating: 5 out of 5 stars

    Perfect headphones for any occasion

    Posted
    Melissa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I bought these headphones to use when I exercise and they work great! Forget they are in my ears. I have ended up wearing them for more than just when I exercise. I wear them while doing chores around house, while my husband is doing homework, and even when putting out Christmas decorations! I love these headphones.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Had to upgrade

    Posted
    1stJBLbuyer
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    My previous wireless ear buds were the beats when they first came out. I do many activities to were I sweat a lot. Those started peeling on the cord. My new JBL are water and sweat proof. So far they are perfect for it . Only think I would recommend is to make the ear piece a little more comfortable. I wear mine up to an hour and when I take them off my ear is super sore.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound and battery life

    Posted
    pete1968
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased this product after many (4) sets of corded earbuds. I am a purist and always believed that to get the best sound one must have a corded setup. Well, these definitely changed my mind. Great sound and plenty of battery life the ten hours is probably correct. I just charge most every night and they last me through the day. Microphone works well for phone calls.

    I would recommend this to a friend