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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 110 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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82%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 110 reviews
  • Rated 4 out of 5 stars

    JBL earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great from sound quality to build. The only place it lacks is when on a phone call with only one ear bud. I echo a lot according to whom I speak too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL TP3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jbl TP3 are great sounding and fit very well! The only downer is it’s not so clear sounding when taking on the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    songs sound super clear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fìt is good for me. they didnt fall out but no volume control on the buds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than AirPods

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear clean sound definitely better than AirPods great battery

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really good! Deep bass, but also great sound clarity. Only downside is, they fall out of the ears occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even after months of constant use they feel comfy and sound quality is still very good so overall I’m very happy with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, fantastic fit (better than any earbud ive tried) sound incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect ones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. There are great and perfect the sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Approved

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's works better then the other brand. No need for both in the ear and it's not turning off randomly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, great battery life. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of sound is amazing battery life is long love and recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound had trouble connecting to my iPhone, but my iPad and Mac got it first shot out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE Search Ends Here!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG! I LOVE THEM! BEST... EARBUDS... EVER!!!!! It was love at first sight with these things once I saw the touch screen. I mean who'd have thunk it? JBL did, that's who! They're complete geniuses and they've earned themselves a newly well satisfied and extremely happy customer! These earbuds come with SOOOOO many unexpected features, but I don't want to spoil the surprise for new customers. JBL owes me nothing with these earbuds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most premium earbuds I’ve ever had. I was able to pick up at my local store, which was super convenient. I absolutely recommend these.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jbl guy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good..just tends to stop if the fit isnt perfectly secured in your ...so when Im using them during workout..fit tends to separate on ocassions..but other than that ..they worked well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst Buds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best pair of wireless earbuds ive ever owned. BY FAR!!! Audiophile quality listening paired with tons of features. you cant beat them. a bit pricey, but worth every penny in my opinion.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Too many issues at this price point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL Tour pro 3's are a great sounding pair of true wireless earbuds, unfortunately this is where the positives end. I've never had a pair of flagship earbuds come with so many technical issues. When listening to video sources audio frequently pops, this does not happen with music sources, disabling the smart detection does nothing to remedy this. The earbuds while offering good ANC performance are undone by it, the algorithm adjusts in real time whether the setting for that is enabled and will permanently change the sound profile to compensate for certain noises, leaving you with a thin tinny sound until you place the earbuds back in the case and take them back out. Literally how? Zero firmware updates have addressed this, firmware update notes are all in broken English promising bug fixes. How does your $300 flagship have an issue this bad? Comfort is another issue, JBL really could not be bothered to design something comfortable for long term use, and the fact these are notched oval shaped ear tips mean aftermarket options are essentially non-existent. Lastly, JBLs business practices with this have been absurdly questionable. Their are 5 star reviews glazing this before it was even available for purchase, no name influencers all releasing similar reviews around the same timeframe all mentioning the same talking points beat for beat like a press release, accounts going around talking about how great these are around the time of release with no prior posting history. This will be my last JBL product period, as JBL cannot be bothered to release one that justifies its own price point and needs to pay people to say good things about it.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We'd like to work with you directly to address the issues you're experiencing with your unit. If needed, we'd also like to get more information so we can check your options. Please contact us at (800) 336-4525. We are available Monday to Friday from 9:00 am to 11:00 pm (ET) and Saturday to Sunday from 9:00 am to 5:00 pm (ET). JBL

  • Rated 5 out of 5 stars

    Best of All

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tour Pro3 is a noise canceling, never sound like other noises. I always wanna quick to use mine because of how clear it sounds, so clear and make difference also bring the good in music and i have more passion for music. Tour Pro3 is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound and fit perfect!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so I’m not a high tech guy but I love good quality sound. I tried everything from Sony cheap quality to Airpods 4 not worthless cheap and bad sound and good luck trying to fit on your ears. Samsung airbuds pro 3 and honestly JBL tour pro 3 for the price and sound quality excellent investment. FYI before you setup your tour pro 3 remove the small red tape around rhe airbuds so Bluetooth can turn on.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems great so far. I did already have one instance where one of the earbuds gave me difficulty charging in its case, but otherwise no issues.

    I would recommend this to a friend
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