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Customer Ratings & Reviews

Your price for this item is $199.95
The comparable value price is $329.95

Customer reviews

Rating 4.2 out of 5 stars with 115 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.4 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 115 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Id buy it again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound really hood, the spatial sound and head tracking bring a really good sound stage. The noise canceling is really good and the ear tips are thr most comfortable ive used. The screen on the case works better than the app does, but if you dont use the app its probably just a gimmick to you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an apple device and i use these. Great Phone Calls Sound Quality. Great music sound quality. Ambient Aware is awesome when working all day and people need your attention it nearly removes the need to take them out. Pretty pricey but you have to pay to play. I have had nearly all the other earbuds in the market, and these absolutely rule. I have these in my pocket all day, and the screen by the way does not scratch easily. Only thing we need jbl is a bigger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good ear buds need better personal controls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great on the ear bud. I have issues with the settings. There is a default setting that they refer back to every time the ear buds are put back in to the charger case. There needs to be a setting to save personal preferences so the working aspect is there every time. The ear bud are sensitive to the touch. My hair brushing against the buds and changes the settings too. Good quality just need better customer controls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    More comfortable than Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I currently have the holy trinity of Bluetooth IEM: apple airpod pro 2, Google pixel buds 2, and Sony's xm5. I would place these 2nd in sound, beating the pixel buds 2 and airpods pro 2. They support all the formats regardless of what phone you use. The case is not a gimmick. It gives instant access to the battery state of both buds and the case to the percentage. Better than a little light that changes color or 4 little lights. An update has given me the ability to see notifications on the case screen. This is awesome since I can't pull out my phone while at work. It adjusts volume, skips tracks, and turns noise canceling on or off. The jbl app is robust and the equalizer adjusts the sound very well. Each update has improved the sound. I would love to see the next generation have music app support, like built in Spotify that you can store music onto the case's internal storage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best purchase.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ergonomics and sound quality are crucial for a pleasant listening experience. A good design adapts to the shape of the ear, providing comfort during long sessions. The sharpness of the audio allows us to appreciate every detail of the music. High-quality materials ensure durability and strength. Enjoying exceptional sound with maximum comfort is an unparalleled experience.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent earbuds quality sound long life battery it's one of the best earbuds I ever used

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    JBL earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great from sound quality to build. The only place it lacks is when on a phone call with only one ear bud. I echo a lot according to whom I speak too.

    I would recommend this to a friend
  • Pros mentioned:
    Anc, Sound quality

    Rated 5 out of 5 stars

    Great ear buds for professional and personal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound amazing. The ANC is probably right under the bose and sony earbuds. The call quality is excellent I've been told. The best and most important feature for me is the LCD screen and features on the case. I use these earbuds for work and play. The case allows me to personally switch between devices. I can choose my saved Bluetooth connections. Other earbuds manually try to switch between two devices and dont allows get it right. These are buds allow me to switch between several devices and get it right. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound quality and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a good time testing these out and comparing them against the new sony flagships. I liked the texture of the bass better on these. I would say they were more comfortable and sounded about the same if not slightly better than the Sony's, but i couldn't get them to sync with videos on my pixel. No matter the settings. So back they went. Also that case has neat features but its pretty bulky to walk around with it in my pocket during my work day

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    TLDR: Great sound, great fit, convenient app setti

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My concern with earbuds in general has been that they always fall out of my ears, regardless of the size and material. I've never purchased wireless earbuds before now because of this, but my wired ones were busted, and figured I'd give these a go. Great sound, great fit. The JBL app helps a lot and being able to detect the quality of the fit is clutch.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds, very happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the JBL’s over Apple Airpods, because the are black. I liked my over the ear JBL’s, so I gave the buds a shot. Noise cancelling is great, and I love being able to have just one in ear. Charging case is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Decent if found on sale

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the sound is decent but was not too fond if the quality of the material, alot of plastic makes me scared of dropping them. The screen is nice but unfortunately doesnt come with great use since i just open my phone to make adjustments anyway. Best feature in my opinion is the option to connect to any tv or pc with cable to transfer audio to headset wirelessly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No excuse, fix this issue JBL

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what sucks. If you use only one earbud, a lot of the features are grayed out and you can't apply noise canceling to that one earbud. Also, you can't change features while in mono mode, so you have to put both earbuds in in order to do anything basically. The passive noise canceling is great, but other $300 earbuds give you the option to use active noise canceling while using one earbud so go for those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tour Pro 3 Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Display is easy to navigate and allows for easy connection to a selection of devices. Noise cancelling is excellent. Great for a workout/run.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them to replace a older set. Love them, great sound and controls on it. Excellent value, can't see spending more for other brands that don't sound as good for the cost. Especially when these were on sale as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! Sound is freaking awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bass is great. Anc blocks everything. Case is screen is a gimmick but get 5-6 charges out of it. No issues with the JBL app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good headphones, connectivity issues

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, sometimes had issues when connecting with multiple devices. When connected to just my phone it was perfect. Had some issues with the screen on the case turning on while in my pocket, this caused me to accidentally hang up many times.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work Great , love the noise cancelation is great also

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice earbuds.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The are good sounding but unless I'm doing something wrong, they are not that loud. The noise cancelling makes up for the lack of volume and the hear through works really well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gotta say, these really surprised me. I have pretty much all of the lastest versions of the wireless NC flagship models from Sony, Samsung, Bose, Technics, Master & Dynamics, Status,Huwawei, Denon. These are right there with them all. The sound profile is really terrific. The case makes it even more of a winner. Where it shines less is phone calls. The NC system and AI leave these kind of flat for the callers on the other side, but the calls are clear and hearable. I definitely recommend the, especially for air travel. The case is your bonus then.

    I would recommend this to a friend
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