Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 833 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 833 reviews
  • Rated 2 out of 5 stars

    Great brand, not good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always been a fan of JBL products. Unfortunately, this pair has not lived to expectation of staying put in your ears, even after trying the different sets of earbuds. Additionally, today marks 30-days since my purchase and one of the speakers has started to malfunction.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback. We're here to help with your JBL Tune Buds. Charging issues are frequently caused by foreign matter on the metal charging contacts. These issues can be resolved by cleaning the contact points on the earbuds and charging case using a cotton cloth, a makeup or cotton swab, and rubbing alcohol. If the issue remains, please contact JBL Customer Support so we can assist you. JBL

  • Rated 2 out of 5 stars

    WON'T STAY IN

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have to be the worst fitting earbuds I have ever owned in my life. They constantly fall out no matter what tips you use. Going back to Soundcore

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your feedback on our JBL Tune Buds. We recommend trying out different sizes of ear tips to improve the fit. This earbud comes with three different sizes of ear tips that you can try. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. For technical assistance, please contact JBL Customer Support. JBL

  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent pair sound is good. Price is reasonable!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the App

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the app it come with. It is just so much easier to know all the functions of the earbuds.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for working out. Not as much bass as if want but still good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy it. This is bad

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is bad, bad, bad equipment. The sound is very high pitched. It falls constantly from the ear. If barely touch the piece to adjust in your ear and cancel the “noise cancel” (what is bad) or stop what are you hearing. I don’t know how there are people that give this more than 1 star. Perhaps you don’t know a quality equipment. I do not recommend to anyone this thing.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We're here to help with your JBL Tune Buds. Please check the equalizer settings of your phone and set it to default. We also recommend trying to connect it with a different device or play audio using a different application. You may also try doing a Factory Reset by removing both earbuds from the charging case, tapping both earbuds twice, then, tap-hold for 5 seconds. If you need more help, please contact our customer support. JBL

  • Rated 1 out of 5 stars

    Horrible fit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally could not have made an earbud that had a worse fit inside the ear. I really tried to give these the benefit of the doubt, but the sound quality is incredibly average and they fit horribly. Everytime i workout with these in, they fall out or feel like they are about to fall out. Very distracting earbud. Whoever designed this wasnt a very intuitive person and i pray to god they never design an earbud again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ear buds

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter lost her original pair and wanted a new set so I got her these as an upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed!

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Accidentally lost my wife’s last pair, these were a great replacement!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No bueno

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is not good and ear buds keeps falling out.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're always looking for ways to improve. For our JBL Tune Buds, source devices (phones, tablets, etc.) all behave a bit differently. Some have very loud outputs, and some can be quite a bit lower, even at maximum volumes. You may try to use an equalizer on your music application to adjust the volume to your preference. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support. JBL

  • Rated 4 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is fair priced and was available when ordered on line

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work good but I expected a little more from the sound. And they are very sensitive to the touch so sometimes my audio would keep playing even though they were not in my ears. I am glad I got them on sale because I don’t believe they are worth full price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy! These are awesome! Perfect for everyday chatting!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The Jbl wet farts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass is like having someone blow in your ear. Combine that with wearing them for 30 minutes, the ear sweat is unpleasant

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ehhh not for me

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uncomfortable in my ears, doesn’t wanna stay in. I rarely use these

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, our JBL Tune Buds comes with 3 sizes of sealing eartips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If this does not resolve the problem please contact our customer support. JBL

  • Rated 2 out of 5 stars

    Earpods

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband but they stop working properly after a month so I had to return them, good thing I purchased apple care protection it was an easy exchange

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these earbuds for my daughter and she really likes them so I couldn’t be happier with that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blasts!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Would recommend to others looking for earbuds with a budget.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is what it is

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones good for listening to music. Had issues trying tk conndct to other devices it takes a few tries but will connect had issues connecting to my macbook. Not ao good for canceling background noise when using the headphones for phone calls.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used a couple times now the box wont charge so i cant charge my headphones. Ive used different chargers and the box is still in good condition. I dont know what happened

    No, I would not recommend this to a friend