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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.3 out of 5 stars with 833 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

84%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 833 reviews
  • Rated 2 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable and wont stay. Keeps falling out of ear.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. Our JBL Tune Buds comes with 3 sizes of sealing ear tips. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact our customer support at (800) 336-4525 Mon-Fri: 9:00 am-11:00 pm (EST) Sat-Sun: 9:00 am-5:00 pm (EST) JBL

  • Rated 5 out of 5 stars

    My JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have brought any other wireless headphone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were great as far sound but they were hard to keep in your ears. I would not buy these unless you have big ear lobes.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We’re here to help you with your JBL Tune Buds. Feel free to choose your preferred size of eartips that can fit in your ear as they are exchangeable. Also, to achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. For further assistance, please contact our customer support. JBL

  • Rated 5 out of 5 stars

    Buds...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of this product. Highly recommend this product!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Are not for active people like they announce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont stay in place, ive treid changing the gummies and they keep falling out. The say that thwre active but they always fall out when im working or moving to much.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      For your JBL Tune Buds TWS to give you the best seal and secure fit, you must create a tight seal within your ear canal. Gently twist the earbud to fit it securely into the shape of your ear, then, continue twisting the earbud into your ear canal. If you need more help, please contact our Customer Support so we could try other steps. JBL

  • Rated 5 out of 5 stars

    going wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am trying to go wireless I am very happy with these

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product will buy again and recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good with the phone and like thembl brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ITS AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just at good as beats maybe even better!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audio space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was: Incredible, perfection, good, excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL’s are the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear them everyday like to gym,work and, meditation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job thank you

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So nice and helpfully its really great and amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wondefulll product I recommended to other people an my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a gift would like to get many of my fam this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely horrible, the earbuds either don't fit or make my ears bleed.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. To enjoy the best audio experience, you can try our JBL Fit Checker tools with the "check my best fit" option to see if it helps. JBL

  • Rated 1 out of 5 stars

    Install in ear

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't get them to fit in ear to shallow for me but i bought them for a friend's birthday and had same issue maybe a design thing or it might be me but pass i returned them for the reason stated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Birthday girl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my great-grandson’s birthday he really loves them

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Wouldnt stay in ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt like the fit or sound, was hoping to use for work would not stay in ear went with raycon impacts

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your time in providing your feedback. We understand that the fit and the sound of our JBL Tune Buds didn't meet your expectations. If you need more help with the unit, please contact our customer support so we can assist you. JBL

  • Rated 1 out of 5 stars

    Dont fit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but the only it does not fit on my ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your inquiry. Our JBL Tune Buds come with a choice of 3 sizes of eartips (S, M, L). You may choose the right size for your ears so that they may stay in your ears and not fall out. If you need more help, please contact our Customer Support, so we can assist you. JBL

  • Rated 2 out of 5 stars

    JBL Tune Buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There okay dont stay in your ear sound is okay. Sometimes they will loose connection.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate you taking the time to provide us with your feedback. Our JBL Tune Buds come in different ear tip sizes that you can try to see which best fits your ear comfortably. As for the interference, make sure there is a clear line of sight between devices to avoid interference. Shut down unused Bluetooth devices that could cause interference. Avoid concrete/brick walls that interrupt the signal. Open spaces like parks can also cause issues with Bluetooth signals. Last is the reset, with both earbuds on, and not charging, tap two times and hold the button on the third tap for more than five seconds. If these steps do not resolve the issue, please contact our customer support for further assistance. JBL