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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1237 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,237 reviews
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit . Has a lot to be desired and fitting the cushions one needs tweezers

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent but falls out.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was ok, setup/pairing was ok, only real problem I have with them was no matter which rubber cover I used they wouldn't fit tight, which caused them to not only hurt my ears, but fall out with the slightest head movement. Ended up returning them because of this issue with hurting and falling out. Decent product if you catch them on sale and they actually fit your ears.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    JBL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Earbuds for gym sessions. Just needs better bud sizes but overall good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tone.....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a Great Buy. I'm enjoying very much! Always good, with Best Buy! Been a satisfied customer for many years.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Workable but not great if you need noise cancellin

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy on short notice because my cats got hold of my pixel buds and needed for work. Noise cancelling isn't great and sound is fine. NOt super comfortable in ears either. Workable for the price.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    You get what you pay for

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Their okay, their cheap and good. Just sish they were louder but the price is what it is

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for couple weeks then now after it’s too late to return right earbud won’t work and case doesn’t charge other unless it’s plugged up. Now I have to go through warranty with JBL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Earbud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. This esr piece has great communication potentials.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sounds good but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and they stay charged for a lkng time however they dont auto connect to my iPhone when im receiving a call.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jbl earpods

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Just didn’t stay in my ear comfortably.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these JBL headphones for my girlfriend at the Best Buy in Martinsburg. As always, customer service was fast, reliable and helped me with what i needed to find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product, i have had a very good experience

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    JBL headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones because i have a similar pair that are also JBL brand and thought i could replace them with these and they werent even close to the same. They kept falling out of my ears when i started to use them for a phone call and when they were just being used for audio. I have still been on the look out for some decent headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate your feedback about the JBL Tune Flex. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. It also has three different sizes of interchangeable rubber eartips. You may also switch from an open eartip to your preferred rubber eartip and vice versa. For further assistance, feel free to contact our customer support. JBL

  • Rated 2 out of 5 stars

    Don’t Settle, Go With Airpods

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nearby people can hear EVERYTHING, even on a low volume, which kind of defeats the purpose of headphones. The noise canceling is okay, but it doesn’t compare to some of the top of the line headphones.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We appreciate your input and we'll make sure to forward it to the appropriate team. JBL

  • Rated 4 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage brother loves these! Perfect gift for anyone who loves listening to music on the go

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good! Bought them as a gift. Had a good discount on Black Friday

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sensors on the side are a little too sensitive but other than that they are great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for Small Ears

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend wound up snagging these from me and he loves them. I was not able touse them, as they are too large and did not fit in my ears. 3 stars because he loves them, but I didn't even get to use them because they are very large.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor charging setup

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    issues with charging. right ear bud either will not charge or stuck inadvertently in auto mode.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback, for our JBL Tune Flex. We recommend cleaning the contact pins on the case and earbuds using a cotton swab with alcohol. Charging issues are frequently caused by foreign matter on the metal charging contacts. This can include sweat, grease, etc. Please ensure the pins are dried before placing them back on the case. If your JBL Tune Beam is within the 1-year warranty we recommend contacting our customer support. JBL

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, money well spent, I trust bestbuy for product guarantees.

    I would recommend this to a friend