Customer Ratings & Reviews

First pair returned, got the swcond pair. 30 days later more problems, they wont shut off. Now cant return. JBL is juat lke all thw other company's now adays They use their name to sell their product. Put a high sticker price on it. What the quality is just as bad as something you can get for $20. It's up to you personally. I wouldn't suggest these lower end models are crap

These earbuds are very uncomfortable in my ears. The tips are oval shaped not circular. They keep on sliding out of my ear when I wear them. If you buy them make sure your ears can handle the oval shape comfortably. If not you might end up getting a blister in your ear from it. It's like wearing uncomfortable shoes basically.

DO NOT BUY THESE! They advertise it as noise cancelling, but they are not! I bought $8 clearance headphones from walgreens that cancel more noise than these and weren’t even advertised as such. Literally the worst

Wont charge, every time i place them on the case wont charge

Worked well until literally 3 weeks later the charging case stopped charging the headphones.

Mechanic and the noise canceling feature makes a weird popping noise with noises in shop. AirPods are better

Sorry shoppers, this star is for best buy, not the headphones. The code given for free YT Premium didnt work and that was part of the gift when i gifted this.

They are not what I was expecting u can't answer or end calls by tapping the side for the price they could have been better

The earbuds is not fitting good in my sons teen ears. Falling off all the time.

I have returned the device once because one of the buds stopped working and now happened the same with both of them, I will have to returm them as well and go with another brand

Where is the ZERO star rating? Worst earbuds ever. Wish my ex sucked like these

Poor quality. My ears hurts so bad when using them. I have to buy Bose.

These are terrible not good for audio calls they stop working after 2 months.

JBL is good at first. I’ve had two pair.. didn’t last. The app is not user friendly and never connects to the headphones,

Don't like product. Won't stay in my ear. Also needs to come with rubber pieces.

I have not received them and I am not very happy!!!!!!!!!!!!!!!!!!!!!

Doesn't fit well in the ear falls out doest matter what you do.

Everytime i talk to someone they say it's to loud in the back ground they can't hear me

I've been using these as my primary headphones for the last 3 months, and normally use headphones in the $80-120 price range. I want to be as fair as possible in regards to what these do well, but I am not someone who writes reviews unless I have a reason to, and the reason I'm writing this one is not good, and I cannot recommend to potential buyers enough that if you are looking at exercise headphones at around $100, you should to look elsewhere. First, the pros to these headphones: I use JBL quite a bit, and I generally like their products. Their app works well (usually) and they are pretty durable for their price point. I can use JBL's daily for about a year before needing to replace them, which i think is the most you can expect for 100 dollar true wireless headphones. At 3 months, the headphones are still working, but as I will explain, I am still about to replace these, and probably try a non JBL product next time around. Battery life is pretty good. I use headphones at work, usually one ear in at a time and can make it all the way through an 8 hour shift without needing to switch the buds out. In this regard, no complaints at all. The sound quality is decent for its price range, and I've never had issues with them falling out of my ears during exercise. You can also use both buds in either ear, they fit well both ways. In some ways, wearing the right bud in the left ear and visa versa can be more comfortable and secure, funny enough. But both ways are perfectly fine. In an ideal world, that should be all you need for exercise headphones to be solid. Unfortunately, the sound quality does not excel, and exercise headphones staying in your ear is a bare minimum, not anything impressive. Con time: These things are TERRIBLE with connection. From the very first day I used these things, they have not connected consistently or well. I will lose Bluetooth connection from walking 5 feet away from my phone and turning my head the wrong way. I don't think this is due to damage from sweat as they have done this from day one, but it has certainly gotten worse as I have used them more, so I can't rule out poor sweat resistance. If you use one ear listening as I often do, you will be incredibly frustrated by how often the ear bud will be "connected," muting your phone but not producing sound. This delay in response can sometimes correct within seconds, but more often requires you to disconnect and reconnect your headphones to get the sound working. I can go on about this with several specific examples, but I think my point here is clear (I use a Samsung S21 ultra, and I have tested two other earbuds and did not have these issues. The Flexes are the problem) Another INSANELY frustrating but more niche issue I have with these headphones is with the app and it's touch controls. I don't like touch controls and always disable them on my earbuds. These headphones will be disabled from touch controls, and then every few days I will put the earbuds in and discover very quickly that touch controls have been turned back on. I have had to manually turn touch controls off at least 30 times in the 3 months I have owned these. If you like touch controls, then this may not be a problem, but if you are someone who ever needs to adjust their headphones at the gym or take them out to talk to someone, it is one of the most frustrating things I have ever experienced. I genuinely hope people see this review and take my advice when I say that you should not buy these headphones. Sure, ive used worse headphones, but they were a lot cheaper than a hundred bucks. Try literally anything else and you will be more satisfied with your experience.

Noise cancellation feature mediocre compared to Air Pods Pro. Overall sound quality is so so. Just found out that the return period ended 2 days ago. Save your money