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Customer Ratings & Reviews

Your price for this item is $39.95
The comparable value price is $99.95

Customer reviews

Rating 4.3 out of 5 stars with 1238 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

83%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,238 reviews
  • Rated 5 out of 5 stars

    JBL Ear Buds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are so good I recently bought them due to my other WIRED ear buds breaking. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well fitting earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced earbuds that hold their own against the big boys (airpods and bose).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have them for a year now and still works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound you can definitely hear clear through themq when on a phone conversation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earphones aren’t that comfortable nor are they loud as you would expect. I just recommend AirPods simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this product to anyone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling works amazingly. Sound quality is better than air pods.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping nice product at a good price. Good sound quality easy app to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jbl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to everybody to buy these the better than the AirPods  comfortable too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a gift and initially there was a malfunction with one of the earbuds. I ended up exchanging them for a new pair and Best Buy made the whole process quick and easy! The new pair works perfectly and they pair very easily to our devices. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and app is excellent for these headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it feels in my ear and sounds crystal clear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Purchased for my husband birthday he loved it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JBL- True Flex Earbuds

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and a good price very easy to order on line and quick pickup at the counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ken in Catawissa mo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Ear Buds best money I have ever spent!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    JBL

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good, but the fit is bad. I tried changing the rubber ear tips but at least once a week I am picking them up off the floor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    MarkD.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liglke the ear buds. The only issue I have. That after a period of time. They began to hurt my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love JBL speakers I buy like four and fifth time

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge disappointment very poor volume rapidly degra

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it is just me but i have had these for a couple months now. They never where that loud but as I wear them the saound is so low now that I can hear people wisper next to me. They really are the worst ear buds I have ever used. I typically buy J Labs or Skull candy for 30 to 40 bucks and the sound quality is far superior. These are the first 100 dollar high end ear buds I have pulled the trigger on and I am extremely disapointed. I love JBL so this makes it hard to write but I really feel they should pull these from the market if indeed they are all like mine. I tried cleaning them because it was recommended by JBL but this didnt do anything.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for your feedback. We're here to help. In order for your JBL Tune Flex to give you the best audio response, you must create a tight seal within your ear canal. First, try to angle the ear tip slightly downward to make it easier to insert into your ear canal then gently twist the earbud to fit it securely into the shape of your ear. Next, check the balance control on your source device by going to the "Accessibility" settings and on your music player app, commonly found in the playback or EQ settings, and the balance control on the JBL Headphone or One App. Lastly, try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the issue remains, please contact us at (800) 336-4525 Mon - Fri: 9:00 am - 11:00 pm (EST) Sat-Sun: 9:00 am - 5:00 pm (EST) JBL

  • Rated 3 out of 5 stars

    You get what you pay for

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a decent product for what I paid. I wasn’t able to find a perfect tip to fit my ears so there is some loss of sound. I have had more premium buds before so can’t complain to much for what I paid.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy-to-use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality easy to set up, use and answer phone.

    I would recommend this to a friend