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Customer Ratings & Reviews

Your price for this item is $149.99
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The comparable value price is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 485 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the Under Armour Sport Train Wireless On-Ear Headphones for their exceptional sound quality, comfort, and snug fit. They are also well-received for their long battery life, making them ideal for workouts. While some users find the volume and bass to be lacking, the majority of customers are pleased with the overall performance and design of these headphones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 485 reviews
  • Rated 2 out of 5 stars

    Spent almost $100 a month to use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right side has no sound after 3 months the buttons work but no sound just out of nowhere

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our UA JBL Sport Train did not meet your expectations. We're always looking for ways to improve so please contact us so we can help you: https://bit.ly/2zwFkYM JBL

  • Pros mentioned:
    Battery life
    Cons mentioned:
    Charging port
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good sound quality. Long lasting battery

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JBL headphones audio quality is really good. Another good product from JBL. The battery last for long time. I like how convenient the buttons are. For my head, they push a little bit more than regular headphones but you can get used to it. Noise cancellation is not the best but working just well enough. I like that the parts touching the ears are washable. That's really nice. The only thing I don't like too much about it is the charging port. I was expecting a type C (new connector). I like that you can use a regular 3.5mm instead of bluetooth if you want to. I'd recommend getting it if you love listening to music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good , trouble connecting and staying connected

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    U/A headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy this item without trying on! Not enough room for ears.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL UA Sport Train didn't meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Don’t charge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my headphones back in October, now they won’t grab a charge. They were recommended by to me by customer service at Best Buy because, I said I want something for working out and everyone had beats. I’m so mad I paid this amount of money and they don’t work anymore.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our UA JBL Sport Wireless Train did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 2 out of 5 stars

    They hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wearing them fir any period of time makes your ears hurt and go numb

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thank you for your review, perhaps the band was too tight and you may want to adjust it loose enough so your ears won't hurt. If you still need help, please submit a case request and so we can assist you at www.jbl.com/support-contact.html . JBL

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing sound, great work out features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones for working out. The breathable ear cups are really innovative, and the long battery life is excellent. I was able to get near 16 hours out of a charge. Charge time is also quick. The case is sturdy, and should hold up in your gym bag. The best part of these is the sound quality. They sound great. I’d also consider these for non-gym use, they sound that good.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blu tooth connection always weak.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu tooth connection always weak. Constant pauses in sound. This head set is also not for small heads.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great option

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During my workouts I’ve always turned to wireless earbuds but wanted something that could really stay in place during a more strenuous workout. These fit the bill. Great sound, noise canceling so I can focus on my music and workout, and great battery life. Definitely worth trying them out.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    They Hurt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 5 minutes of multiple workouts, had to remove because they just hurt, so I returned.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Sorry to hear about your experience with our JBL Under Armour Sport Train wireless headphones, George. We're always looking for ways to improve so we'll make sure that your feedback gets to the right team. Please reach out to our Customer Support should you need help with anything in the future: https://support.jbl.com/us/en/ JBL

  • Rated 1 out of 5 stars

    Horrible quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Head phones stopped working on me after 1 month of using them. Can’t leave on charger after 2 hours.

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      We appreciate the feedback you've provided to us. We understand that our JBL UA Train did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Rated 1 out of 5 stars

    Bad product Bad Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One side stopped working after 45 days and Best Buy wouldn’t even exchange for a new set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product. Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Great clarity and no problem drowning out noises around you

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great battery life is excellent, sound is exceptional. The only thing I have found is the noise canceling isn’t the greatest but it is good enough when at the gym . I would highly recommend these great product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great fitting, great sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife after traing several different sets. By far the best fitting and sound during workouts. I also got myself a pair. Sets don't fall during HIIT training.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with ear phones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked really good just with sweat the ear covers start smelling and falling apart so I stopped using it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good, but not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, very happy with them and will be keeping them. However, although the sound is good, I was disappointed with the bass. Not what I expected or hoped for in $200 headphones. My $20 skull candy had more bass than these. Secondly, they stay in place most, but not all, of the time. I use them for weights, running, and plyometrics. So mainly the jumping around such as burpees and V pushups will make them slip, but not fall off. And lastly, they have on occasion made the top of my ears sore. Hope this helps your consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Cons mentioned:
    Charging port

    Rated 2 out of 5 stars

    Very Uncomfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its somewhat complicated to connect to a phone, they have really good battery life and good sound quality, the charging port is almost impossible to open, something with the headphones. one of the most important things to me about headphones is comparability. and these are absolutely uncomfortable they are so tight, they hurt your ears

    No, I would not recommend this to a friend
    • Brand response from JBL Support
      Posted .

      Thanks for the review, Luis. We appreciate the feedback you've provided to us. We understand that the product did not meet your expectations. We're always looking for ways to improve so we'll make sure to submit your feedback to the right department. JBL

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow!!#

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very wst. Set of real good bluetooth headphones. And Wow!! I have always just went for anything under $10. And i am glad that i spend the money on these. I brought these after looking at almost every brand at best buy. I love my music. I love the way that feel on my head and i love walking escp. Since i have cancer. Now i can keep listening to my music n walking but. No more wires.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Workout Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Under Armour gym gear and love my JBL Charge 2. Having both of them as headphones..... IS EVEN BETTER! I use these for working out at the gym and haven't tried them during 5Ks yet. These are way better than the cheap-o's I got from Amazon. Worth paying more for these awesome headphones! Amazing and so worth it!

    I would recommend this to a friend