Customer Ratings & Reviews

Lasted less than a year. Seems like they shorted out.

these stopped working after only a couple of weeks.

Got these on sale for $100 and ended up returning them. They are not worth the price. Sound was not loud enough and they did not connect automatically to my phone when I turned them on. Bought some Sony extra bass ones for $50 bucks and they blow these away.

I have an iPhone 5S and use the headphones that came with it when I go for a walk. I was getting sick of the cord tugging on my ears or the phone. These headphones solved that problem. Sound: The sound quality is good. I don't notice a difference between the iPhone ear buds and these headphones. I am not a fan of how the headphones block out the outside world though. It feels like I am wearing ear plugs. I like to be able to hear what's going on around me so I'm not thrilled about that part, but I find if I don't put them all the way in I can hear the music/podcast and the outside world. Battery: The battery holds a charge for a long time. I haven't really timed it or let it run down all the way, but I can go for a week of 1 hour walks without having to charge it. Comfort: I only had to try two different sizes before I had the right fit. It fits well and isn't uncomfortable. Design: Red is my favorite color, so I like the red and black design. The buttons work well and I can feel that I have the correct button though my gloves. Summary: Overall these are good headphones. I love that I'm no longer tied to my phone. I wish they didn't act like ear plugs, but that's really my only gripe. Otherwise these would be great.

These headphones are a decent selection of you are looking for a good Bluetooth sport style headphone. JBL doesn't disappoint with the sound but, the unique design didn't work too well for my ears. These sport headphones sounds rich and full which is to be expected from a pair of higher end JBL headphones. The battery life has been pretty good, I haven't run into any issues with these going Dead on me. The advertised battery life is about what I got out of these. My biggest compliant is the design of the earpiece. JBL calls it locktight and it does stay in your ear pretty well but, really no better than a wing tip headphone But, in my opinion the locktight design is not near as comfortable as a wingtip earpiece. But, if your not a fan of wing tips then this may be a good alternative for you. I just don't think it was very comfortable. Overall, good sounding headphones with good battery life and connectivity. But, lacking in comfort.

I purchased these because I thought the more expensive brand would make them better..... after one week, the broke.... the ear piece just snapped.... returned them and purchased a less expensive pair and not had any issues

After changing the ear tips with the other options that come provided they would still hurt my ears. I've had others that didn't hurt. The sounds of the music was loud enough but the overall quality of lacking.

These headphones come with additional earpieces to customize the fit of your ear. The preinstalled set was too large for me and replacing them was easy. Interestingly, they came with two sets of size 4 earpieces, which leads me to believe this is probably the most common size. Not every size is included so I am not completely sure where to obtain the in between sizes should you need them. Even with the correct fit these headphones are not necessarily completely comfortable. Maybe it's just me but I tend to prefer circumaural headphones however I understand the purpose of these headphones for active people as circumaural headphones are cumbersome. I like that a clip is integrated on to the cable to help secure the headphones to your shirt. Connecting the bluetooth was easy and quick. The sound quality was much better than I expected. Everything played with clarity and despite the small drivers bass output was greater than I expected. These headphones can get pretty loud too. The headphone sound quality is nice however people on the other end of phone calls reported the sound quality of the mic was somewhat muddy. The build quality is nice and it looks like these headphones will last a while.

Pros: * Great sound - once you figure out correct combination of tip+enhancer and orientation (more in review) * Comfortable - three different sized ear tips (S,M,L) and five different sized enhancers (#4 - #8) provide customized fit * Long battery life - fast charge * Great bluetooth range - pairs quick and easy * Lightweight * Simple controls * TwistLock keeps them in place * Don’t stick out far from your ears (no Shrek look) * Nice zippered carry case and flat charging cable * Short cord can hang under chin or behind neck, included clip can secure to shirt collar Cons: * Buds are not magnetic so they won’t stay securely locked around your neck when out of your ear (must use the clip) * Fit can be tricky at first. May need to experiment for desired comfort and sound I really like these ear buds. They have a crisp clear sound with full base and not too boomy. They are very small and portable. There is room inside the storage/carry case to keep the included flat ribbon style micro USB cord with the ear buds. They last a long time on a full charge and after hearing the audible low battery warning for the third time they reached a full charge in about 30 minutes. I’m glad the cord is short because I prefer to wear these with the cord under my chin. The twist lock feature really keeps them in place yet they are comfortable. I’m glad I gave these a fair chance because the first impression with sound and comfort wasn’t the best. The buds have the medium ear tips and enhancer #7 pre installed. I used them in this configuration for the first day. I was disappointed in the sound quality. There was no “seal” so they lacked bass and allowed too much ambient sound. After an hour the enhancer began to hurt my ear but I left them in place until I couldn’t take it any more. The next day I started swapping out ear tips and enhancers to find a comfortable fit that also sounded great. I ended up with the large ear tips and enhancer #6. Even though I knew I needed an enhancer smaller than #7 I did try #8 attempting to get a good seal to boost bass and help block ambient sound. On the 3rd day while enjoying my morning coffee listening to music and reading news on my tablet I had the “Ah-Ha” moment. I “twist-locked” the ear buds into place while reaching behind my head with the opposite hand and tugging back on my ear. This is how you insert hearing protection ear plugs. I thought this approach might help establish a better seal. In the end I don’t think this was necessary but at the time all I knew was finally I got a good seal and the ear buds sounded GREAT. I had the cord under my chin and really enjoyed the music for over an hour in complete comfort. I needed to make breakfast so I pulled them out of my ears to run the cord behind my neck and reseated the buds. I couldn’t reproduce the correct fit to get that full sound again. Disappointed. I really wanted to like these so I put them aside to experiment more later. The ear tips on these buds don’t have the usual rounded “bullet” shape like other brands I own or have tried. You are probably familiar with that type, they are meant to be inserted into your ear canal and provide a seal that enhances base and blocks ambient sound. It is pretty straightforward getting those to work, just stick it in your ear. Done. The only challenge might be swapping out the pre installed tip for one that is larger or smaller depending on your ears. The ear tips with these buds have a shallower angle and the diameter is oval shaped. They seem to be designed to seal up against the outside of your ear canal vs being inserted into your ear canal. I discovered the reason I wasn’t getting a good seal while inserting the buds using the “TwistLock” feature. I was rotating them too far forward. For my ears, this prevented me from getting the desired seal and sound quality. There is a sweet spot that is easy to feel now that I know how they should fit. Once I get them into position I can just give them a slight press and they seal up great. No need to tug on my ear or stand on my head or any other nonsense I thought might be required to get the seal that will provide optimal sound and block ambient noise. They do provide a “maximize your performance” card in the package with a URL for online help and a toll free phone number to reach a “Fit Specialist”. Yeah, well… I don’t usually stop to ask for directions or read assembly instructions either. ;)

I have been using this for 2 weeks now-- so far so good. It doesn't fall off-- you just need to twist it onto your ear and it stays put. My only issue is, I cannot really use it for a long time-- it hurts my ears after a while. I don't know why-- I do not experience this with the hook types of earphones-- I even replaced the size of the ear rubber to see if it will help-- but it didn't. Using it as a phone headset is good. clear audio-- although when I am out on the street running, talking is a bit hard-- I need to have the mic in front of me and I need to pull it closer to my mouth if the road is noisy. This becomes a little bit of a problem in my setup because when I run, I put the mic / wire through the back of my head-- I don't want anything dangling in front of my face when I'm running. But when someone calls, I need to change it and stop especially when running outdoors. Voice / audio quality is great though. And the range-- I paired it to my laptop and walked around my house-- no issues with dropping even in between two walls and through the bathroom. I like it-- I just can't use it for a prolonged period.

I am glad to have gotten these after my wife confiscated my Bose wireless earplugs. I have to say that I like these much better. The main issue for me with these is how well and how comfortable they fit in my ear. These JBL/UA earphones fit and feel like a dream. They kind of screw into the ear like the Bose does, but their design is just much more comfortable and secure in the ear. I have never had a problem with them falling out of my ear after several weeks of use. As far as the sound quality is concerned, it is outstanding. I have absolutely no complaints. Battery life is very good as well. All in all, these headphones deserve the 5 star rating they are receiving from me.

I am a big fan of JBL and wanted to like these. But no matter what tips I used, they simply would not fit my ears. Sound was very low due to this. I returned them for something else.

I wish I had read reviews prior to purchasing these. They crackle a lot. Have a hard time keeping them in my ears.

I did not like the function or buttons of these headphones at all. They were also very uncomfortable.

Very poor bluetooth connection with my iphone and sound not the good

A few disclaimers: #1 - As a member of Best Buy's Tech Insider Network, I was sent these for free in exchange for an honest review. #2 - I'm not a big fan of headphones. I much prefer to listen to music at home or in the car. That said, I do use headphones during my daily commute to help drown out the needless chatter of my fellow commuters on the train. #3 - I generally don't run with headphones. I like to listen to what's happening around me, my feet hitting the ground and my breathing. JBL includes different sized earbuds as well as their new TwistLock adapters which help keep the earbuds securely in place. It took me a bit to get the right fit, but once I did I was very pleased with how they felt. The TwistLocks seem to offer additional sound isolation which lets you keep the volume lower - saving your hearing. Sound quality was great. I thought they were well balanced - not to bright and not bass heavy. The lower frequencies were present, but not overdone like other manufacturers. The sound was very clear and easy to listen to for extended periods of time. I did run for a bit with these in my ears and didn't have any concerns with them falling out or moving around. The only downside is I used these for a phone call and because of the sound isolation, I felt like I was yelling. It would be beneficial to hear your voice instead of hearing your voice resonate in your head. This is probably something that happens with all noise isolating headphones.

Earphones sounded extremely thin, fit was not amazing either. To me not worth the price.

I returned the earphones because the sound quality was not what I was looking for.

These headphones did not fit or function well. They were very uncomfortable.

I've been using the in-ear headphones for over a week. Below are my pros/cons. Pros: - Bluetooth pairing is very easy to set up. - Twist lock ear buds worked well for me. I've been using them for a week and haven't had any problems. - Very good sound quality. Cons: - Your phone needs to be nearby to keep the Bluetooth connection. I tried to leave my phone on a ledge about 10ft away and the connection would cut out. - The built in controls do not allow for fast forwarding or skipping a track. You can only control the volume and pause/play.