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Customer Ratings & Reviews

Your price for this item is $469.99
The comparable value price is $649.99

Customer reviews

Rating 4.2 out of 5 stars with 45 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-45 of 45 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and hasnt had any problems. Just mild annoyance is it has to charge no more than 5 hours (thats what the instructions said).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy did do a full refund

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the money. Serious flaws in design and if you get a flat bike tire you will realize it’s the end of the investment

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Valued Customer,

      We sincerely apologize for your experience and appreciate you taking the time to share your feedback. We understand how frustrating it can be when a product doesn’t meet expectations.

      Your input is valuable to us, as we continuously strive to improve our designs and overall customer experience. If there’s anything we can do to assist you, please don’t hesitate to reach out to our support team at 1 (844) 585-7462 (available daily from 10 AM to 6 PM EST). We truly appreciate your time and consideration.

      Best Regards,
      Customer Service Team at Jetson

  • Rated 1 out of 5 stars

    Dont waste your money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what the salesman explained very disappointed. Low battery life and speed.

    No, I would not recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Valued Customer,

      Thank you for bringing this matter to our attention. We sincerely apologize for the experience you had with your Jetson Bolt Pro Max eBike. This is not the experience we want for our customers, and we truly regret any disappointment caused.

      We would like to further investigate this matter and see how we can assist you. Please reach out to us at our toll-free number, 1 (844) 585-7462, available from 10 AM to 6 PM EST. We are committed to ensuring your complete satisfaction and will strive to meet your needs to the fullest extent.

      Thank you again for your feedback, and we look forward to assisting you.

      Best Regards,
      Customer Service Team at Jetson

  • Rated 2 out of 5 stars

    Bicycle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This can be a good one for others. Just not for me

    I would recommend this to a friend
    • Brand response from Jetson Bike
      Posted .

      Dear Valued Customer,

      Thank you for sharing your feedback! We truly appreciate your honesty and the time you took to let us know your thoughts. While we’re sorry to hear that the product wasn’t the right fit for you, your insights are valuable and help us better understand our customers’ needs. If there’s anything specific we can assist you with or if you have additional feedback, please don’t hesitate to reach out. Our team is here to help at 1 (844) 585-7462.

      Best Regards,
      Customer Service Team at Jetson

  • Cons mentioned:
    Tire quality

    Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Back tire is hard to inflate everything else is amazing tho!

    I would recommend this to a friend
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