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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 22 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers recognize the 550 Sq. Ft. Portable Air Conditioner's ability to cool large areas effectively. Many users mentioned how the air conditioner helped them stay cool during the summer. However, some customers noted that the unit can be a bit noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 22 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a few weeks ago, unit runs fine. Cools fast even for a large room. It is power hungry drawing 11amps 1300 watts from the wall when running compressor and high fan speed. Ideally you’d dedicate a power circuit. No idea on customer support or warranty but will update if it’s required in the future. Never had JHS before but most powerful for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Not worth the money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High power consumption with middling results. Purchased to replace an 8000BTU unit that was struggling on hot days. No backlight in the remote, overly sensitive temperature control, underwhelming cooling performance. All I've noticed with this unit over my Midea 8000btu unit is: higher electricity bills, more noise, and worse behavior when trying to sleep.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy buy effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a pretty good job cooling a large area. I originally bought 2, but 1 was knocking badly when in cool mode, so I returned that one. No problems yet with the other unit. The A'C unit is fairly loud, but 2 of these are keeping my 1300 sq. foot townhouse cool for $700 as opposed to thousnads for central air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is great after we started to use it finally! Our first one was a total defect. We have to return it and get a new one. The machines instruction has a little problem, which we don’t understand: the instructions says, use the bottom draining hole for water drainage, but we end up had a flood because the water came out from the top draining hole instead. Everything else is fine. The AC is very powerful. Our whole family enjoyed it very much.! Thanks for the efficient customer service the whole time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Inconvenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Only downfall is this needs to be emptied too often and is inconvenient when you're not home

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice , and keeps a 475 room cool but it is loud when on high

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Best portable Air Conditioner

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing! I l would definitely recommend this AC I bought it last summer 2023 and best investment ever. Easy to discard water and easy to fit in a bedroom. I had a newborn and it was perfect for his room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Awesome air conditioner!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing 5 portable units over the past 15 years, I was blown away by this machine! Wow...easy set-up and does a fantastic job of cooling our cabin. Definitely worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Keeps cool

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instantly keeps the room cool when it comes on. Unit is just a bit big

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid portable air conditioner, does the job. No bells and whistles

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    I Survived the Summer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC is amazing to have in your room. It helped me stay cool in the summer and it also help to minimize the heat of my electronics.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made and hardly functions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with parts cracked but still usable so try it but all the parts are incredibly cheap and the intake hose strugles to stay in place but dont worry, even if you get it perfect it wont make a difference. I have had coolers with almiost half this many BTUS that blow significantly colder. Had to return it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Buy this Air Conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Air Conditioner. My room was cold in minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Sims

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit. Does exactly as it is supposed to do. No issues and runs quietly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't stop draining. Huge hassel. Kept having to empty a bucket.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just wasn’t meant to be

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have heeded the bad reviews but i tried my luck because of a great price and it didn't work out. It cools well but started having noticeable and scary vibrations two weeks into owning, so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Water everywhere

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy at your own risk! I woke up to large puddles of water. This machine leaked everywhere! I do not recommend this product!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this I used it 4 times and it was leaking all over the floor and not blowing cool air anymore.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    A Very Nice Air Conditioner at a FAIR PRICE !!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a little bit noisy , this air conditioner works well and cools my 400 square foot apartment in about 30 minutes . The price was ok at 299 dollars . Set up was easy with my sliding glass window . With the weather heating up more than it ever has ,this air conditioner is a must for me !!!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    mr

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rocks. Cold and Awesome beautiful cold ac unit attached to the window well

    I would recommend this to a friend
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