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Customer Ratings & Reviews

Your price for this item is $52.49
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The comparable value price is $149.99

Customer reviews

Rating 3.4 out of 5 stars with 880 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers praise the Epic Air True Wireless Earbud Headphones for their exceptional sound quality, comfortable fit, and long battery life. They appreciate the snug fit that stays in place, allowing for comfortable wear. However, some users have experienced connectivity issues and challenges with volume control and pairing.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 879 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Pairing

    Rated 2 out of 5 stars

    Ok sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a pair of wireless earbuds and thought I would try these. They are ok. The sound is decent but the pairing is wonky. I have not been able to reset them to factory default to try repairing them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These wireless headphones are terrific. Easy to configure and use. Sounds good.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “buttons” on the sides are too sinsitive and get stuck a lot. (Volume continues to go up or down and hard to get it to stop) they seem to have trouble staying connected to the phone. Just all around not a great purchase. Look elsewhere for something better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good product, pretty good sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never owned a pair of JLab headphones before and I'm very happy with this purchase. Great battery life (about 7 hours on one charge). The case is big but it comes with its own power charger cord and around 30 hours of charge time. The sound is ok but I listen to mostly podcasts so that doesn't bother me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product was ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok but it didn’t feel $150 quality Sound quality was not the best either

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Super happy with these head phones. They stay snug in ear while jogging which was most important for me. Comfortable for all day wear while snowboarding, cycling, and sports training. Only wish they were waterproof for pool use!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Good Wireless Earbud Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The JLab Epic wireless headphones are great and they are extremely lightweight. Setup is quick and easy. I have configured my iPhone 8+ less than a minute. The sound quality is good and not great. They are comfortable to use and fit securely on my ears. I don’t have to worry about falling off while excercising. The wireless range is pretty good and no interrutpion upto 15 feet. These Epic Air wireless earbuds come with a convenient charging case for storage and transport. Ear buds should last atleast 5 hours on a charge, but this hard case with storage battery that will keep them going for another 30 hours. You can also use the case to charge up a smartphone or any other device using mini USB. The JLab Audio Epic Air in-ear headphones are great set of headphones for a truly wireless experience.

    I would recommend this to a friend
  • Cons mentioned:
    Touch controls

    Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $150.00 they are horrible. The sound is poor, the touch controls are a mess, I had them for one day...will be returning them tomorrow.. I knew what I wanted when I went in the store but didn't research the product first...wont do that again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound at a reasonable price I think I would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great fit, great sound, incredible battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had these ear buds for about a month but have charged them since the initial charge! Have worn them to the gym every week for runs and workouts. They never move or need adjusted during runs. And the sound is terrific.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great for everything

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Great sound quality. Great call clarity. I have another set of completely wireless headphones, but thes blow them out of the water. They are secure in your ears and the auto-on function is a great feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity between the two ear pieces crack up at times while having the phone in my pocket. If it weren't for that I would have kept it. The battery life is really good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great with great sound and nice fit. The battery life isn’t the best but I’m pretty sure that’s to be expected from completely wireless ear buds and the case provides for plenty of extra charges.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift for my husband

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont have a real idea. Its a gift for my husband for christmas

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great running headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return a first pair due to one side failing, but after that, they have worked perfectly. They come with an awesome case to charge them in if you're not at home. They stay in your ear well and they sound fantastic.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 4 out of 5 stars

    Great Earbud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the JLAB - Epic Air Wireless Earbud Headphones and so far i've been using is good sometimes the connections between the earbuds breaks for 2 to 3 sec but most of the time i've use it it is good love then no more wire great for running that's the reason i get it !!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great pair of earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the choices provided by Best Buy, for the price, probably the best pair they have.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up! Good sound but not great bass but that's ok. Easy to use while talking on the phone. Must learn to use skip, pause, play, volume function but can do it all through the buds themselves. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    EAR BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair. Love the comfort of the ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for every day use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these wireless earbuds they are very comfortable

    I would recommend this to a friend
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